Reviews of Beach Club Budget Rooms at Popeyes Caye Caulker

The beds were so comfy, we’ve had hard beds since starting travelling but they were so nice and soft. It was nice and clean.

The shower pressure wasn’t great but was fine and we didn’t get WiFi in the room so we had to step outside to use the WiFi. We were in a room quite far from reception though.

The worst hotel experience – we didn’t even stay the night! We checked in and went to our assigned room, only to find that it was right next to the front desk, extremely noisy, and filled with a strong fishy smell. It was completely impossible to relax or get any rest in such an environment so we immediately raised the issue with the front desk, but they refused to help or change the room. They simply told us to cancel via Booking.com, claiming they couldn’t do anything. Later, we wrote directly to the hotel manager, explaining that we didn’t even stay at the hotel due to the horrible room condition. Still, they refused to process any refund or take responsibility. This is completely unacceptable. We paid for a room we couldn’t use, and the hotel made zero effort to fix the situation. AVOID this place at all costs. This was an absolute A nightmare. We were assigned a room on the first floor near the front desk. The bustle of people was incredibly noisy, and upon entering, the overwhelming smell of fish was unbearable! I couldn't imagine staying in such an environment for four nights. After contacting the front desk, she simply said we had to cancel through booking.com. We also emailed the hotel manager, who surprisingly replied that we didn't have time to accommodate them. However, the room was fully booked that day, so staying in a fish-smelling room was impossible. It was already 7 p.m., so we quickly found another hotel.

The check in staff was friendly and polite.

The room was very basic and bathroom was crawling with roach.

Expensive for what it was

Staff were lovely

The property is within close proximity to the water taxi, there is a nice pool in the front, and there are several food options within walking distance.

The toilet would not flush properly, the paint on the walls/ceiling is peeling, the bathroom was not cleaned properly prior to my arrival, the shower head in the bathroom was very gross, the sink didn’t appear clean, the WiFi in the room did not work properly, and there was a bug inside of the bathroom.

The staff was very friendly.

Was basic as to be expected for budget accommodation but it was clean, comfortable and in a great location.

No potable water.

Great room? Well set up and clean. A little bit further from the split and everyone going on but the island is so small that didn’t matter

The staff were very loud, shouting to each other across the courtyard during the day

Pool and air conditioning really made the accomodations a plus. There’s a very minimal kitchenette that we were too busy to use, but nice to have as an option. The people were nice and it is a fair value.

The plumbing was definitely substandard. I think it may have been unique to our room. Had to use the public one next to the office as #2 wouldn’t go down (still there after 5 day stay and multiple #1 flushes each day). Be aware that room cleaning service and clean towels are an upcharge (which is kindly explained when signing in). One morning there was a downpour and the area next to the main door (sliding glass doors) where our daughter slept in the extra bed, flooded and got all of her clothes etc. wet.

Locarion

Rooms not well.planned

Rooms have what you need with comedy beds, aircon units and hot showers. Place was clean and well located.

WiFi does not work anywhere other than at reception.