Reviews of Alaia Belize, Autograph Collection 4 stars
Sea Grape Drive, PO Box 266, San Pedro, Belize
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Reviewed: 26 July 2025 · Stayed in June 2025
Verified reviewThe breakfast with good. I would have like for the breakfast menu to have more of the Belizean food.
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Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 June 2025 · Stayed in June 2025
Verified reviewStaff and housekeeping was outstanding food was delightful and so fresh
It was 2 cats iam terrified of cats but I was able to enjoy my 7 day birthday vacation
Reviewed: 3 June 2025 · Stayed in May 2025
Verified reviewThe great level of service by the staff. The size of the room, the private terrace from the apartment and modern features. The pool and pool bars
The rooms initially are too cold with the AC when we arrive in the room. The price per night is elevated but the hotel is amazing.
Reviewed: 22 May 2025 · Stayed in May 2025
Verified reviewThe property was exceptionally clean.
There could’ve been more activities at the hotel. Also, the food was a bit bland.
Reviewed: 2 May 2025 · Stayed in April 2025
Verified reviewReviewed: 28 April 2025 · Stayed in April 2025
Verified reviewReviewed: 20 April 2025 · Stayed in April 2025
Verified reviewRelaxing and clean
Reviewed: 20 April 2025 · Stayed in April 2025
Verified reviewReviewed: 24 February 2025 · Stayed in January 2025
Verified reviewVery clean and modern
Everything was great
Thanks for rating us perfectly, Breeana. We hope this means you'll be back for another exceptional stay.
Reviewed: 24 February 2025 · Stayed in February 2025
Verified reviewgood location
resturants average and not always open
Hi Richard, Thank you for your feedback! We're glad you enjoyed the location. We appreciate your comments on the restaurants and will share them with our team as we strive to enhance the dining experience. We hope to welcome you again.
Reviewed: 12 February 2025 · Stayed in February 2025
Verified reviewlocation excellent best hotel in san pedro
Food over priced
Hi Endia, Thanks for providing us with feedback and for rating us so highly. We're glad you enjoyed exploring the local eateries in town while making us your home base. We hope this means you'll be back for another round of adventure on La Isla Bonita.
Hi Endia, Thanks for providing us with feedback and for rating us so highly. We're glad you enjoyed exploring the local eateries in town while making us your home base. We hope this means you'll be back for another round of adventu… Show more
Reviewed: 31 January 2025 · Stayed in January 2025
Verified reviewReviewed: 17 January 2025 · Stayed in December 2024
Verified reviewReviewed: 19 November 2024 · Stayed in November 2024
Verified reviewVery clean and organized.
Thanks for rating us highly, Kenneth. We appreciate your firm endorsement and look forward to welcoming you back to our shores.
Reviewed: 9 November 2024 · Stayed in November 2024
Verified reviewThe staff and bars and pools were first rate
No access to the beach to swim
HI Richard, Thanks for taking the time to rate us and provide feedback of your stay. We're glad to note that your enjoyed the food and our staff's hospitality. We hope to have you back for an enhanced beach experience.
Reviewed: 28 October 2024 · Stayed in October 2024
Verified reviewCleanliness, staff was nice the location of our suite was perfect. Just a short walk from the beach.
Nothing I didn’t necessarily like. I’d like to see more specialty decorations for birthday celebrations. Food took a long time to come out.
Dear Starr, Thank you for your honest and thoughtful feedback. We’re delighted to hear that you enjoyed the cleanliness of our property, the friendliness of our staff, and the prime location of your suite near the beach. Your suggestion for more specialty decorations for birthday celebrations is much appreciated; we love celebrating our guests’ special moments and will look into ways to make these occasions even more memorable. We apologize for the wait you experienced with the food, and we’ll certainly review this with our team to ensure a smoother, more timely service. We look forward to welcoming you back and exceeding your expectations on your next visit!
Dear Starr, Thank you for your honest and thoughtful feedback. We’re delighted to hear that you enjoyed the cleanliness of our property, the friendliness of our staff, and the prime location of your suite near the beach. Your suggestion f… Show more
Reviewed: 10 October 2024 · Stayed in October 2024
Verified reviewReviewed: 1 October 2024 · Stayed in September 2024
Verified reviewEverything. The design, the comfortability, the location in proximity to everything interesting.
The villa I stayed in needs hanging hooks in the bathroom and closet area.
Dear Paula, Thank you for sharing your wonderful review of your stay at Alaia Belize! It’s always our goal to ensure that our guests enjoy every aspect of their experience, from the design to the comfort and our prime location. We also greatly appreciate your feedback regarding the villa. Your suggestion about adding hanging hooks in the bathroom and closet area has been noted, and we will certainly look into enhancing this detail for future stays. It was a pleasure to host you, and we hope to welcome you back to Alaia Belize soon for another unforgettable stay!
Dear Paula, Thank you for sharing your wonderful review of your stay at Alaia Belize! It’s always our goal to ensure that our guests enjoy every aspect of their experience, from the design to the comfort and our prime location. We also gre… Show more
Reviewed: 16 September 2024 · Stayed in September 2024
Verified reviewIt was close to town, but you still felt like you were in your own secluded area. The staff were fantastic and the property was gorgeous. Concierge can arrange anything and everything for you, much better than booking through some other sites. Added bonus that there is a dive shop at the property! Only down side is that you have to pay for bottles of water. I feel that if you tell guests at check-in that it’s not safe to drink the tap water then bottled water should not be an extra charge.
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Dear Mary, Thank you so much for taking the time to share your wonderful review! We’re delighted to read that you enjoyed the serenity of our location, while still being close to town, and that our staff and property exceeded your expectations. It’s fantastic to know that our concierge services enhanced your stay and that you appreciated the convenience of the on-site dive shop. Your point about providing complimentary bottled water is valid, and we will review this aspect of our guest experience to see how we can improve. Your insights help us to continually improve, and we value your input. Thank you again for choosing us, and we hope to welcome you back for another memorable stay in the future!
Dear Mary, Thank you so much for taking the time to share your wonderful review! We’re delighted to read that you enjoyed the serenity of our location, while still being close to town, and that our staff and property exceeded your expectati… Show more
Reviewed: 12 August 2024 · Stayed in August 2024
Verified reviewThe smell the decor the staff everything. Was great worth it.
Nothing.
Dear Samina, Thank you so much for your wonderful feedback! We’re thrilled to read that you enjoyed your stay with us and that everything from the decor to the staff exceeded your expectations. We take great pride in creating an atmosphere that leaves a lasting impression, and it’s incredibly rewarding to know that you found it all worth it. We’re delighted that you plan to return, and we can’t wait to welcome you back for another memorable experience.
Dear Samina, Thank you so much for your wonderful feedback! We’re thrilled to read that you enjoyed your stay with us and that everything from the decor to the staff exceeded your expectations. We take great pride in creating an atmosphere … Show more
Reviewed: 12 August 2024 · Stayed in August 2024
Verified reviewReviewed: 11 August 2024 · Stayed in August 2024
Verified reviewThe service was excellent. Joleen and Eric were excellent!!!!! They went above and beyond in making sure we had everything we needed. They answered all questions and were just really great to all of my friends and family.
My pillows was hard on my neck but I’m not complaining.
Dear Nakita, Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to read that you had a paradise vacation and that your friend's birthday celebration was a blast. It's great to know that Joleen and Eric made such a positive impact on your stay by going above and beyond to ensure you and your friends and family had everything you needed. We will be sure to pass on your kind words to them—they'll be delighted to hear about your feedback. We appreciate your understanding regarding the pillows and will look into how we can make them more comfortable for our guests in the future. Your feedback is invaluable in helping us improve. We can’t wait to welcome you back for another memorable stay!
Dear Nakita, Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to read that you had a paradise vacation and that your friend's birthday celebration was a blast. It's great to know that… Show more
Reviewed: 7 August 2024 · Stayed in June 2024
Verified reviewThe pool, the proximity to the reef, the staff.
No beach, some of the property was a little dated, and the bugs got bad at times. The dive shop was adequate but not accommodating with refunds and deadlines due to the weather.
Hi Alexander, Thank you for sharing your detailed feedback with us. We're delighted to hear that you enjoyed our pool, the proximity to the reef, and our staff's service. We sincerely apologize for the aspects of your stay that didn't meet your expectations. We understand the importance of having a beach and a well-maintained property, and we are continuously working on updates and improvements. We're also sorry to hear that the bugs were bothersome during your visit; we are addressing this issue to ensure a more comfortable experience for our guests. Thank you again for your feedback, and we hope to have the opportunity to welcome you back and provide an even better experience.
Hi Alexander, Thank you for sharing your detailed feedback with us. We're delighted to hear that you enjoyed our pool, the proximity to the reef, and our staff's service. We sincerely apologize for the aspects of your stay that did… Show more
Reviewed: 22 June 2024 · Stayed in May 2024
Verified reviewEverything
The air conditioning kept turning off
Hi Janeyt, Thank you for your feedback and for choosing to stay with us. We are delighted to note that you found everything amazing during your visit. We apologize for the inconvenience with the air conditioning; your comment has been shared with our maintenance team to ensure it's addressed promptly. We appreciate your understanding and hope to welcome you back for an even more comfortable stay.
Hi Janeyt, Thank you for your feedback and for choosing to stay with us. We are delighted to note that you found everything amazing during your visit. We apologize for the inconvenience with the air conditioning; your comment has been shar… Show more