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Reviews of Gaborone Hotel 2 stars

37799, Bus Rank, Gaborone, Botswana

#23 of 26 hotels in Gaborone

Guests' Choice

Review score

Based on 223 hotel reviews

7.0

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    7.7

  • Location

    7.7

  • Facilities

    7.3

  • Staff

    8.5

  • Value for money

    7.7

  • Free WiFi

    9.5

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Showing 1 – 25

  • Reviewed: 6 August 2025

    8.0
    A good place to stay
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights

    Nothing

    The hotel is located next to the very busy bus rank. They are many traffic during the day time. It is a very short walk to the CBD and shopping centre. The hotel itself is bit old but it has adequate facility as needed.

    Stayed in August 2025

  • Reviewed: 4 August 2025

    6.0
    Comfortable stay for the price
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Need more freebis and better entertainment with regards to the channels available on the television.

    Location is right in centre of Gaborone so it makes an ideal rest stop during travel.

    Stayed in July 2025

  • Reviewed: 15 July 2025

    7.0
    Good
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    For the price it was clean and had everything you could need for a lights stay before taking a bus. The location was handy for the market and the buses. Staff were friendly and helpful.

    Stayed in July 2025

  • Reviewed: 8 June 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Good

    Stayed in June 2025

  • Reviewed: 1 May 2025

    8.0
    It was fine except for late entry
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    I didn't like the fact that I arrived in the morning for a meeting but was denied entry to the room until 1300hrs which was a big inconvenience to me. For that reason m no longer going to book at the facility

    Didn't take any breakfast

    Stayed in April 2025

  • Reviewed: 20 April 2025

    7.0
    Excellent comfortable location for transport and shops/market
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Check in staff superb. Friendly and helpful. Had a small disagreement with new receptionist next day. I asked for my room not to be cleaned. She insisted it was the rule..strange?? Later, all was forgiven when she kindly arranged an early morning taxi for me.

    Excellent location for transport and nearby shops. I noticed there was an overnight bus stand to Maun right outside. It was also the terminus for the shuttle from Windhoek.

    Stayed in April 2025

  • Reviewed: 1 March 2025

    6.0
    Pleasant
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The amount that was showed after making bookings was P505 but I was chargedP545

    For now nothing

    Stayed in March 2025

  • Reviewed: 2 December 2024

    7.0
    Decent accomodation which needs some comfort improvements. Surrounded by a sketchy environment.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    The air conditioner in the room did not work. Mid summer Gaborone is very hot so an air conditioner is crucial. The area around the accommodation looks like a bus station and a market so it looks sketchy.

    The size of the rooms is good. The best part of my experience was the staff. Pearl and Tsholofelo were very kind, professional and pleasant.

    Stayed in December 2024

  • Reviewed: 23 October 2024

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    After a very long day’s drive, it was difficult to reach the hotel which is located behind a very busy bus & taxi station. A nearby nightclub playing very loud music until late didn’t make for a restful night.

    The staff made us welcome, did what they could to make us comfortable and provided a good supper.

    Stayed in September 2024

  • Reviewed: 17 October 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Security issue, it is next to the taxi rank and traffic is a mess in and out of the hotel yard

    The hotel needs an upgrade. It looks like a hostel, it's old fashioned.

    Stayed in October 2024

  • Reviewed: 7 October 2024

    7.0
    It was a good idea to stay
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    If they check in starts earlier than 13h00

    They must reduce the price,

    Stayed in October 2024

  • Reviewed: 28 September 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The reality was very different from the description which needs to be severely revised. E.g. replace the phrase "mountain view" with "garage roof view".

    Friendly staff. Good size room.

    Stayed in September 2024

  • Reviewed: 1 September 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bed was in a bad condition

    The location

    Stayed in September 2024

  • Reviewed: 15 August 2024

    8.0
    CITY CENTER
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Electronics not functioning tv

    Atmosphere is always free and friendly

    Stayed in August 2024

  • Reviewed: 4 August 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Close proximity to the Bus rank. Accessible friendly staff

    Stayed in May 2024

  • Reviewed: 20 June 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast menu is the same every day. Also, it's very noisy. The noise is from the hotel bar itself.

    The good thing about this hotel is the staff hospitality.

    Stayed in June 2024

  • Reviewed: 20 June 2024

    6.0
    for someone who was tired and arrived late the place was the best option and safe for me
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    i think they need to change the bed size and the base of the beds as well as matress. there are nolonger firm for someone with back problem. Also they need to increase the lighting in the room its a bit dull for studying

    i did eat breakfast but the location is good for someone using a bus as means of transport The tiles they have put in rooms makes it habitable

    Stayed in June 2024

  • Reviewed: 8 June 2024

    8.0
    Very welcoming and comfortable
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Nothing

    good meals perfect location good reception from staff

    Stayed in May 2024

  • Reviewed: 13 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    5he location is not the best at the bus ranks so very noisy and busy

    The staff was fabulous

    Stayed in May 2024

  • Reviewed: 3 May 2024

    7.0
    Good stay only taking a show was a problem
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The shower, low water pressure and the water was cold

    The staff service was good, I enjoyed my stay at Gaborone Hotel

    Stayed in April 2024

  • Reviewed: 30 March 2024

    7.0
    Basic met all requirements
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Bar a bit scruffy

    Location not good but friendless / inside good.

    Stayed in March 2024

  • Reviewed: 19 March 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The air-conditioning in the room was super strong, but this might be a positive depending on what you are used to. Same goes for the location near the bus rank which is rather busy - it was convenient for us but might not be everyone's cup of tea.

    The location of the hotel is very convenient - right next to the central bus station (which is really busy day and night). The staff was very friendly and helpful - lovely young lady at the reception helped us to get information about long distance buses as we were unsure about departure times etc. Although the furniture in the room was not the newest, it was comfy and clean - good for the price and enough for our one night stay. There is also a bar downstairs where you can buy drinks if the comolimentary bottles of water and tea in your room is not enough :)

    Stayed in March 2024

  • Reviewed: 12 March 2024

    8.0
    Very good.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Very good location and price.

    Stayed in January 2024

  • Reviewed: 29 January 2024

    8.0
    Great stay
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Only a single bottle of water was in the room, there should be a jug of water that they can refill at your leisure

    This hotel is located right by the city centre and near a mall which is incredibly convenient.The staff is really kind and friendly , they are eager to help with any problem you might have during your stay

    Stayed in January 2024

Showing 1 – 25

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