Reviews of Pink Sands Resort 4 stars
Chapel Street, Harbour Island, Bahamas
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Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewStaff were all amazing!
N/A
Good afternoon, Thank you for taking a moment to share your feedback on your recent stay with us. We are delighted that you described your experience as exceptional! Our team strives to ensure every guest feels cared for like family. We look forward to welcoming you back for a future stay. Kindly, Tina Director of Rooms & Culture
Good afternoon, Thank you for taking a moment to share your feedback on your recent stay with us. We are delighted that you described your experience as exceptional! Our team strives to ensure every guest feels cared for like family. … Show more
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewLocation is phenomenal
Needs refurnishing and upgrading. Old & moldy. Room service staff were rude.
Good morning, Thank you for taking the time to provide your feedback on your recent stay with us. We apologize for the experience that you had with us. Your feedback regarding the rooms and the in room dining service is valuable as we continuously work to train our team and elevate our service. We will address the team regarding the level of service. We work to continuously update our rooms. I'm happy to report that this year we are focusing on upgrading the closet and wet bar areas of many of our cottages along with some of the soft furnishings. We hope that you'll consider returning for a future stay. Please reach out directly when making your booking and we would be happy to ensure a perfect accommodation for you. Kindly, Tina Director of Rooms & Culture
Good morning, Thank you for taking the time to provide your feedback on your recent stay with us. We apologize for the experience that you had with us. Your feedback regarding the rooms and the in room dining service is valuable as we con… Show more
Reviewed: 6 December 2023 · Stayed in November 2023
Verified reviewReviewed: 24 July 2023 · Stayed in July 2023
Verified reviewReviewed: 28 June 2023 · Stayed in June 2023
Verified reviewLocation
Pool very run down Relied solely oni it’s location Very overpriced
Greetings Adrienne, Thank you for taking the time to provide your feedback. I'm happy to report that we are actively working on upgrading our pool amenity and are currently in the planning phase to create an entirely new pool experience. We agree that we are ideally located and are working to make the necessary improvements. As you may have noticed, prices for even everyday items are quite high here in our small island home, due to the nature of our location. We work to maintain competitive pricing for our accommodations and continue to adjust as needed. We hope that you will return to Harbour Island and look forward to welcoming you with our upgraded amenities.
Greetings Adrienne, Thank you for taking the time to provide your feedback. I'm happy to report that we are actively working on upgrading our pool amenity and are currently in the planning phase to create an entirely new pool experience… Show more
Reviewed: 5 May 2023 · Stayed in May 2023
Verified reviewReviewed: 20 April 2023 · Stayed in April 2023
Verified reviewBreakfast was not great, and very expensive. The lunch menu and food were excellent. The restaurant serving dinner was excellent.
TV and Netflix were not available. A past customer locked the safe. We called three times for service, and they never fixed the issue. One of the shades was not working correctly. We could not entirely close for the evening. The air conditioner was not working correctly and was very loud. The bathroom floor could be cleaner. The bedroom floor was not clean. The cottage decor is old and tired.
Good Afternoon Ms Gina, Thank you for providing your feedback and sharing the details of your experience. While I'm happy to hear that the staff made a good impression I sincerely apologize for the shortcomings with the room and for those items not being resolved during your stay. As a repeat guest we value your opinion and your choice to return to stay with us. We'll be sure to review these items with the team so that we can improve. I'll be reaching out directly to you as well in response to your feedback. Kindly, Tina
Good Afternoon Ms Gina, Thank you for providing your feedback and sharing the details of your experience. While I'm happy to hear that the staff made a good impression I sincerely apologize for the shortcomings with the room and for t… Show more
Reviewed: 13 February 2023 · Stayed in January 2023
Verified reviewReviewed: 19 December 2022 · Stayed in December 2022
Verified reviewReviewed: 16 December 2022 · Stayed in October 2022
Verified reviewReviewed: 18 November 2022 · Stayed in November 2022
Verified reviewrooms were wonderful, very well decorated and a great size. beach was absolutely stunning
the pool could do with a renovation and there could be another communal space for drinks in the evening.
Thank you so much for your recent stay and appreciate your feedback. We will certainly enhance our current pool. We are also in a process of securing approval to be able to build a new pool closer to the ocean and we are excited for this opportunity. Thank you again and we look forward to be able to welcome you back again in the near future.
Thank you so much for your recent stay and appreciate your feedback. We will certainly enhance our current pool. We are also in a process of securing approval to be able to build a new pool closer to the ocean and we are excited for this … Show more