Reviews of Sul América Palace Hotel

Central location, clean, friendly staff - many things in walking distance (such as the bus terminal) AND it is possible to walk even in the night if you are a bit cautious

Location great, close to bus terminal and museums

VERY Noisy, cigarette smoke smell, windows not safe. The lady at the breakfast was lovely, that is my positive about it. And location

Nothing , it’s a miserable place . They didn’t change the sheets, no air conditioners. I couldn’t sleep, they have Music on street all night so long .

The hotel is in a very strategic location, right next to the train station where I took the Vale do Rio Doce train to Pedro Nolasco. That’s why I chose to book this hotel—because of its convenient location.

The room was a bit of a letdown, but it's still acceptable considering the building is a historic one.

This area of town is generally very noisy in the evening and anybody who is sensitive to this bring earplugs or consider other options for lodging.

Breakfast was delicious in the secular place.

No parking.

Very, very friendly and supporting staff that made our stay very nice. The hotel is clean and safe. The area is downton with all its pros & cons and the Hotel is well located within this area. Nice breakfast and special breakfast room, we enjoyed it very much.

The hotel is an "old lady" which can be seen and experienced in every corner. However, it was clean and the staff a 10.

The room was big, the staff were friendly

The windows did not block noise properly. Without ear plugs I would not have slept. The front door shut at 22hr, after which there were three numbers you could call to get let in -- very intimidating for someone whose Portuguese isn't native.

I liked very much

The property has clean bathrooms.

The rooms are VERY old and you can hear every single noise coming from the street. There’s a lot of bars so you won’t be having any sleep.

The hotel was centrally located, with easy access to a parking garage on the same block. The breakfast was fine. The beds were also fine. The bathroom was clean.

The neighborhood didn't feel safe when we arrived on Thursday night. We needed to uber everywhere because we couldn't walk around once the sun set. The photo of the building is misleading, but the facilities inside are fine.

Nothing

- Rudeness of the reception staff - Wifi quality - Deprecated infrastructure - The interior looks like an asylum of some horror movie

The location is convenient but can be noisy. The rooms are old but clean. Overall it wasn't bad

At the beginning, I experienced problems with access to the Internet in my room, after several calls to the reception, nothing changed, in the end, contacting Booking support helped solve the problem and they changed my room. Breakfast was the same all week but overall it was ok for the money.

The location and the room was pretty nice.

The internet connection was terrible!

The building has some kooky ‘old-school’ charm. It was clean.

We are really not fussy sleepers but the street noise from a cacophony of very loud bars, continual heavy traffic and late night activity made sleeping impossible.. there are no closed windows just metal vents so the street is really happening in your room….bring earplugs!!!