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Reviews of Sul América Palace Hotel

Avenida Amazonas, 50, Belo Horizonte City Centre, Belo Horizonte, CEP 30180-001, Brazil

#115 of 152 hotels in Belo Horizonte

Guests' Choice

Review score

Based on 47 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.3

  • Location

    8.5

  • Facilities

    7.1

  • Staff

    8.4

  • Value for money

    7.6

  • Free WiFi

    7.0

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Showing 1 – 25

  • Reviewed: 21 August 2025

    8.0
    Great central location, not new, but very clean, good bathroom and shower
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Central location, clean, friendly staff - many things in walking distance (such as the bus terminal) AND it is possible to walk even in the night if you are a bit cautious

    Stayed in August 2025

  • Reviewed: 7 April 2025

    7.0
    The area is interesting and offers easy access to all nearby amenities.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights

    The room was a bit of a letdown, but it's still acceptable considering the building is a historic one.

    The hotel is in a very strategic location, right next to the train station where I took the Vale do Rio Doce train to Pedro Nolasco. That’s why I chose to book this hotel—because of its convenient location.

    Stayed in March 2025

  • Reviewed: 28 January 2025

    7.0
    Good
    • Business trip
    • Couple
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    This area of town is generally very noisy in the evening and anybody who is sensitive to this bring earplugs or consider other options for lodging.

    Stayed in January 2025

  • Reviewed: 23 December 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    No parking.

    Breakfast was delicious in the secular place.

    Stayed in December 2024

  • Reviewed: 21 July 2024

    6.0
    If you look for a clean and good value-for money stay with friendly staff.
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night

    The hotel is an "old lady" which can be seen and experienced in every corner. However, it was clean and the staff a 10.

    Very, very friendly and supporting staff that made our stay very nice. The hotel is clean and safe. The area is downton with all its pros & cons and the Hotel is well located within this area. Nice breakfast and special breakfast room, we enjoyed it very much.

    Stayed in July 2024

  • Reviewed: 9 July 2024

    7.0
    Good staff
    • Leisure trip
    • Solo traveller
    • Deluxe Suite
    • Stayed 3 nights
    • Submitted via mobile

    The windows did not block noise properly. Without ear plugs I would not have slept. The front door shut at 22hr, after which there were three numbers you could call to get let in -- very intimidating for someone whose Portuguese isn't native.

    The room was big, the staff were friendly

    Stayed in July 2024

  • Reviewed: 13 May 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 3 nights

    The neighborhood didn't feel safe when we arrived on Thursday night. We needed to uber everywhere because we couldn't walk around once the sun set. The photo of the building is misleading, but the facilities inside are fine.

    The hotel was centrally located, with easy access to a parking garage on the same block. The breakfast was fine. The beds were also fine. The bathroom was clean.

    Stayed in May 2024

  • Reviewed: 8 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 7 nights

    At the beginning, I experienced problems with access to the Internet in my room, after several calls to the reception, nothing changed, in the end, contacting Booking support helped solve the problem and they changed my room. Breakfast was the same all week but overall it was ok for the money.

    The location is convenient but can be noisy. The rooms are old but clean. Overall it wasn't bad

    Stayed in March 2024

  • Reviewed: 1 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The internet connection was terrible!

    The location and the room was pretty nice.

    Stayed in March 2024

  • Reviewed: 10 February 2024

    7.0
    Historic building, great breakfast, great value for money.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    The shower was malfunctioning and no heated water. The staff offered to change rooms but we had no time to do it as we were always wishing in a 2-night stay. Very noisy at night because it's a Main Street with two bars across playing very loud live music. But we would up enjoying the show from the room.

    A historic building with a breakfast hall that just needs to be seen to be believed. The staff was super nice and very helpful. Elevator. Very good breakfast.

    Stayed in December 2023

  • Reviewed: 31 October 2023

    7.0
    Good
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The huge noise coming from the streets.. it was very uncomfortable..

    Amazing and welcoming staff!

    Stayed in October 2023

  • Reviewed: 4 August 2023

    8.0
    Agradavel
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Wi-Fi reception very poor

    Stayed in August 2023

  • Reviewed: 14 August 2025

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    VERY Noisy, cigarette smoke smell, windows not safe. The lady at the breakfast was lovely, that is my positive about it. And location

    Location great, close to bus terminal and museums

    Stayed in August 2025

  • Reviewed: 3 July 2025

    1.0
    I wish I can give 0
    • Leisure trip
    • Solo traveller
    • Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing , it’s a miserable place . They didn’t change the sheets, no air conditioners. I couldn’t sleep, they have Music on street all night so long .

    Stayed in July 2025

  • Reviewed: 29 June 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    I liked very much

    Stayed in June 2024

  • Reviewed: 24 June 2024

    2.0
    This hotel is not good for resting
    • Leisure trip
    • Group
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The rooms are VERY old and you can hear every single noise coming from the street. There’s a lot of bars so you won’t be having any sleep.

    The property has clean bathrooms.

    Stayed in June 2024

  • Reviewed: 25 April 2024

    3.0
    Interior looks like an old asylum
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    - Rudeness of the reception staff - Wifi quality - Deprecated infrastructure - The interior looks like an asylum of some horror movie

    Nothing

    Stayed in April 2024

  • Reviewed: 25 February 2024

    3.0
    Kooky ‘old-school’ charm-incredibly loud at night!
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    We are really not fussy sleepers but the street noise from a cacophony of very loud bars, continual heavy traffic and late night activity made sleeping impossible.. there are no closed windows just metal vents so the street is really happening in your room….bring earplugs!!!

    The building has some kooky ‘old-school’ charm. It was clean.

    Stayed in February 2024

  • Reviewed: 3 October 2023

    4.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 12 nights

    Stayed two weeks in this hotel. The location is very noisy and the hotel building needs renovation throughout including double glazing windows. Breakfast is the same every morning.

    Good location and friendly staff member at the reception.

    Stayed in September 2023

  • Reviewed: 19 September 2023

    3.0
    Poor
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 10 nights
    • Submitted via mobile

    location

    Stayed in September 2023

  • Reviewed: 12 August 2023

    4.0
    Choose another one if you don't care about train station
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    Noisy area. WI-FI doesn't work properly. Toilet window from another room was connect with my room area.

    It is pretty close to the train station.

    Stayed in August 2023

  • Reviewed: 23 May 2023

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 15 nights
    • Submitted via mobile

    Nothing.

    Everything

    Stayed in May 2023

  • Reviewed: 8 April 2023

    3.0
    If theyhave the amazing staff and the staff deserve 5 star rate.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    That place is a nightmare….too much nose and scare place to walk around.

    nothing ☹️

    Stayed in April 2023

  • Reviewed: 9 November 2022

    3.0
    Poor
    • Business trip
    • Couple
    • Standard Triple Room
    • Stayed 7 nights
    • Submitted via mobile

    Very noisy , noise from street you can not avoid but staff making incredible noise yelling and shoufing every morning from 6am onwards Impossible to open window for fresh air but even with window closed noise level very disturbing

    Clean room

    Stayed in November 2022

Showing 1 – 25

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