Avenida Otacílio Negrão de Lima, 1624, Pampulha, Belo Horizonte, CEP 31365-450, Brazil
#123 of 152 hotels in Belo Horizonte
Guests' ChoiceBased on 77 hotel reviews
7.2Cleanliness
7.7
Comfort
7.8
Location
8.9
Facilities
7.2
Staff
7.9
Value for money
6.9
Free WiFi
6.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 7 August 2025
Cristiane
ItalyThe noise was problematic, not from the street or surrounding area, but from a resident on the second floor who showed a lack of respect for others’ peace and quiet.
Great location and friendly front desk staff.
Stayed in July 2025
Reviewed: 23 July 2024
Victor
BrazilThe room is incredibly tight for what it's worth. Though the exhaust fan of the shower is nice so the room doesn't get damp or mouldy, it is incredibly loud. That means that, if traveling with a partner, you'll get almost an aircraft engine firing up within your room every time they turn the bathroom lights on. The view from the room is non-existing to horrible: it gazes sideways from the hotel, my room had a view into a backyard with some remnants of some old revamp of the hotel. Other rooms might have a view into an internal parking. By the way: parking situation in the hotel is one of the worse I have ever seen. No parking spots, crowded internal parking forcing you to choose three options: try your luck at parking on the street (not an option as I had guitar gear in the car), on a public parking area (same) or a private parking at 50BRL/day, 80BRL for two days (which was a rather nice bang for the buck). In sum: if traveling by car, disregard that the hotel has a parking area, it is hard to get in there. To finalize what was not nice in the stay, I'd have to condemn the breakfast experience. 35BRL for very few (and scarce) options around 09:30AM. Reposition of items was lacking and those still being served were cold and poorly presented. For a bit more than 35BRL you can walk to Poché, a brunch restaurant ~1.5km away which is incomparably better. All-in-all, for the location and site pictures, I had expected a scenic stay at Pampulha, which was not quite the case. Nice stay, but a bit underwhelming.
The staff was absolutely awesome, very friendly and helpful all the time. The location of the hotel is phenomenal, right next to Mineirão, Mineirinho and very close to the Igreja da Pampulha. The proximity of the Casa do Baile and Chope da Fábrica (as well as nice dining/restaurant options) makes this hotel a stupendous choice to stay at Pampulha.
Stayed in July 2024
Reviewed: 19 June 2024
Marcos
BrazilIt was disappointing to find an extra breakfast fee for Booking.com reservations. This practice can make it difficult to compare prices accurately. Additionally, the staff mentioned guest feedback regarding breakfast wasn't always positive. Perhaps the hotel could consider including breakfast options or improving the current offering to address those concerns.
The hotel stay was uneventful, meeting all my basic needs.
Stayed in May 2024
Reviewed: 3 November 2023
Marco
ItalyThe first night I was given a room which was unbelievably bad. I managed to change it but only after spending a terrible night there anyway. I asked if the breakfast was included. The receptionist told me no. Luckily, I went for it anyway because while checkin out I discovered that in fact it was included.
Breakfast ok but not spectacular. The location is as good as you can get in Pampulha.
Stayed in October 2023
Reviewed: 17 April 2023
Andrei
Canadathe size of the room and the loooong 30 min check in
location, free parking
Stayed in April 2023
Reviewed: 14 March 2023
Vania
United StatesThe bathrooms were cleaned better, the sheets could also be changed, and the breakfast area was inspected
The breakfast area is dirty, the food is exposed, mosquitoes land on the food, the tables are not very clean, it looks like they have been oiled, the walls where the coffee machine and the sandwich maker are located are very dirty, the workers are not very kind.
Stayed in March 2023
Reviewed: 5 December 2022
Marie
IrelandThe breakfast was very poor
The room was nice and bright and spacious
Stayed in November 2022
Reviewed: 5 December 2022
Marie
IrelandThe breakfast was very poor.
The room was spacious and staff were helpful and friendly
Stayed in November 2022
Reviewed: 12 July 2025
Ronaldo
CanadaThey should have a breakfast included.
Location is a plus.
Stayed in July 2025
Reviewed: 25 March 2025
Sebastian
United StatesNothing to like about the property. They had construction going on the Emmy entire stay. Could not sleep. The wifi was inconsistent and the room was not nice
Nothing to like about the property. They had construction going on the Emmy entire stay. Could not sleep. The wifi was inconsistent and the room was not nice
Stayed in March 2025
Reviewed: 3 December 2024
Christian
DenmarkIf you want reliable internet, -don't go there. I needed them to confirm a late arrival. They didn't even bother to answer my request, so when I arrived, I did not know whether I had a room or not.
Stayed in November 2024
Reviewed: 28 January 2024
Oswald
BrazilLixo visível do balcony
Nothing
Stayed in January 2024
Reviewed: 16 November 2023
Martínez
Brazil.
.
Stayed in November 2023
Reviewed: 15 July 2023
Leone
United StatesWish had option for jacuzzi in certainty rooms
Location is great.
Stayed in June 2023
Reviewed: 11 June 2023
Eliziane
Brazilparking is not enough for all customers
location
Stayed in June 2023
Reviewed: 14 May 2023
Isabela
BrazilFacilities were lacking warmth and finishing. Breakfast was uninviting with its selection and presentation. There was few parking spots available.
Great costumer service. The staff made for a positive experience. Acessible.
Stayed in May 2023
Reviewed: 14 March 2023
Maria
United StatesThe hotel is run down. The wall painting is falling apart and the carpets need to be replaced. The staff is neither friendly or unfriendly and are behind a glass box. Its a poor hotel in a great location. It is fairly clean.
Great location around the Pampulha Lake.
Stayed in March 2023
Reviewed: 27 December 2022
Carlos
CanadaThe bedroom to small
Location
Stayed in December 2022
Reviewed: 15 October 2022
Vania
United Statessome stuff, needs more clean, breakfast area
location
Stayed in September 2022
Reviewed: 24 December 2023
Anonymous
United StatesEverything, people people rude..
Nothing
Stayed in December 2023
Reviewed: 23 July 2025
Aléida
BrazilThere are no comments available for this review
Stayed in July 2025
Reviewed: 1 July 2025
Luis
BrazilThere are no comments available for this review
Stayed in June 2025
Reviewed: 3 February 2025
Raimyson
BrazilThere are no comments available for this review
Stayed in January 2025
Reviewed: 4 November 2024
Marcos
BrazilThere are no comments available for this review
Stayed in October 2024
Vence, France
Brussels, Belgium
Creel, Mexico
Arpaillargues-et-Aureillac, France
Shikabe, Japan
Kuressaare, Estonia
New Delhi, India
Sebnitz, Germany
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content