Everything was perfect.

Stayed in January 2025

Good location,helpful staff and spacious room

Stayed in November 2024

The staff are very friendly and great each time I've stayed. The room is always clean and views are amazing.

Stayed in August 2024

The only thing I can say is that the rooms don’t have a lot of light so if you need to do make up bring a light with you.

The breakfast was delicious. It’s right next to the boats to take to ilha de Japones. It’s a 15 minute walk from the beach. A very beautiful hotel and a very nice room.

Stayed in July 2024

They could offer more information in the room on menu’s and roomservice and/or offer some options like a minibar. There was a fridge we could use for our own stuff. But we were ready to splurge a bit, and had a hard time finding out how. We ended up leaving the hotel much more then we planned to to spend our money elsewhere on food, excursions and massage.

We booked the room with jacuzzi and view of the harbour. Very nice room, breathtaking view, big jacuzzi. We celebrated our honeymoon and the room was specially decorated for us, very beautiful!

Stayed in July 2024

We got a massage at the hotel with two girls, the massage was good but at the end of it we said we maybe would go back the next day, but we never confirmed or booked it. The next day our plans changed and we didn’t want to get a massage and one of the girls came up to the pool saying that we need to pay for the massage and it was a bit rude of her when we never confirmed anything or booked.

It was a nice environment, everything was very clean, staffs were amazing (specially Bia and the guys at the reception), great breakfast, the location was great, we had an amazing experience! We definitely would go back.

Stayed in June 2024

There was no hairdryer in the bathroom

Very beautiful location. The breakfast was very nice and the pool area was also very cosy. The rooms were clean and lovely. The staff was very friendly

Stayed in February 2024

All good

Breakfast Location Staff Swimming pool

Stayed in October 2023

Nothing

Everything, restaurant Gondola is incredible, the attention of the personal, the pool, everything.

Stayed in September 2023

I have no complaints

The hotel was very beautiful and clean. the staff was friendly, professional and accommodating.

Stayed in May 2023

nothing to dislike

location was superb, property was very clean and well maintained, breakfast was sensational, staff were friendly and responsive.

Stayed in February 2023

try to pick the rooms with balcony

location, staff, breakfast, room size and cleanliness

Stayed in February 2023

Provide towels for the beach. More snacks and fast food in the menu (especially for the pool). More than one key per room.

Location was good, quiet spot in Passagem. Lots of eateries in the area (some are pricy though). Walking distance to Praia do Forte. Breakfast was delicious. Friendly staff.

Stayed in January 2023

excellent breakfast, clean room and a nice swimming pool.

Stayed in December 2022

The rooms opened up to a high wall Some weird curtains were used to separate the reception from the rooms at night Could literally hear people walking up the stairs at night so could not sleep Dirty towels, yet they say they charge if there is make up on the towels…had to send them back for fresh towels

Location

Stayed in June 2025

The pillows very stiff and uncomfortable. The rooms had a lot of humidity, and the a/c was too cold and it didn’t work well to graduate the temperature. The bathroom was a bit old. It was more expensive than Buzios. It’s not very close to the beach I thought it was in front of the beach

It was clean

Stayed in May 2025

First of all, the service and communication were very lousy, they didn't give us any information about Wifi ,a daily cleaning service ( there were none ) the bed was terrible, very uncomfortable and the pillows were worse, the toilet seat was broken .We were going to stay longer , but we decided to change to another hotel .

The location was excellent

Stayed in February 2025

I had a terrible situation where another guest opened my hotel room door with the key. The allegation was that they moved the other guest for a different room without they knowing, and when they returned, they just gave the spare key. This is unacceptable. The situation was controlled, but imagine what could have happened if I was not in the room or in an embarrassing situation. This is a severe security issue. For this incident, I do not recommend the hotel.

The hotel room is comfortable. The bathroom has a good space. Facilities are quite beautiful in a nice area of town.

Stayed in January 2025

Rooms very small. All sounds of other guests and the restaurant next door echo in the passage so it's very difficult to sleep. Internet did not reach one of our rooms and was extremely slow in the other. Back to back with restaurant which makes noise until late. Breakfast very limited. Parking is not free, it is quite expensive and the hotel demands to keep your car keys. Not close to any swimmable beach. Lots of mosquitoes due to canal outside.

Friendly reception person but he could hardly help with all our problems.

Stayed in September 2023

There are no comments available for this review

Stayed in July 2025

There are no comments available for this review

Stayed in July 2025

There are no comments available for this review

Stayed in May 2025

There are no comments available for this review

Stayed in July 2024

There are no comments available for this review

Stayed in May 2024