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Reviews of Hotel Viru Viru II

Av. Alameda Nro. 72 Av. Alameda Nro. 72, 5911 Santa Cruz de la Sierra, Bolivia

#34 of 41 hotels in Santa Cruz de la Sierra

Guests' Choice

Review score

Based on 57 hotel reviews

6.2

Score breakdown

  • Cleanliness

    6.5

  • Comfort

    6.4

  • Location

    7.7

  • Facilities

    6.0

  • Staff

    7.9

  • Value for money

    6.5

  • Free WiFi

    6.4

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Showing 1 – 25

  • Reviewed: 27 December 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    The price with Uber is better than what they charge.

    A good place to stay overnight close to the airport, 10 to 15 minutes by car. The workers were extremely helpful.

    Stayed in November 2024

  • Reviewed: 25 November 2024

    6.0
    It was adequate for my needs and short stay.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Could have been cleaner. Music came on from a neighbor early in the morning.

    Close to the airport, friendly staff, accommodating.

    Stayed in November 2024

  • Reviewed: 26 September 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Superior Single Room
    • Stayed 1 night
    • Submitted via mobile

    handy for airport and good value. very helpful. collected and returned me to airport. great for a quick sleep during stopover

    Stayed in July 2024

  • Reviewed: 8 June 2024

    7.0
    Conveniently situated close to the airport.
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 1 night

    I didn't like the fact that I had to pay extra for a late night food (around 10 pm) which was on the menu (only 5 Bs. more).

    The location was close to the airport (make sure to discuss a price beforehand. It is 50 Bs. from airport Taxis and 60 Bs. at the hotel). The staff was very nice, especially Norma. She responded to every enquiry I had in the most respectful and friendly manner.

    Stayed in June 2024

  • Reviewed: 22 November 2023

    5.0
    Not comfortable for families with children's
    • Leisure trip
    • Family with young children
    • Standard Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Showering was miserable, the towels had a discusting smell. Pillows were uncomfortable.

    staff is very friendly

    Stayed in November 2023

  • Reviewed: 22 September 2023

    7.0
    Sufficient for a layover to catch flight
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Room needs renovation No hot shower

    Sufficient for a layover to catch a flight Very friendly staff Upgrade to room with air condition

    Stayed in September 2023

  • Reviewed: 27 August 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Quadruple Room
    • Stayed 1 night

    Staff came and disrupted us several times. Even though we had made clear we wanted an 11:30 pm taxi and needed to sleep the new staff knocked at 9:00 to ask when we wanted to go and then again at 11:00 to say the taxi was there. The place is pretty run down and could use a good sprucing up.

    Perfect location for quick access to the airport for an early morning flight.

    Stayed in August 2023

  • Reviewed: 2 October 2022

    7.0
    Thank you for your kind attentions, I had a good stay.
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel lacks some esthetics.

    The hotel is modest but the price quality ratio is excellent. The booking online was easy, the payment at the hotel matched the price online, the receptionist Norma was very kind, accommodating, and friendly. Breakfast is simple but served kindly. The wifi worked just fine for work purposes.

    Stayed in October 2022

  • Reviewed: 20 August 2025

    1.0
    The room was not clean at all, the sheets seemed used, and it’s unacceptable to find insects in the
    • Leisure trip
    • Solo traveller
    • Apartment
    • Stayed 1 night

    he room did not feel properly cleaned, and we even had to ask for the sheets to be changed. This was disappointing.

    The staff was kind, but the cleanliness could definitely be improved, especially with the bed sheets.

    Stayed in August 2025

  • Reviewed: 14 August 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior Single Room
    • Stayed 1 night
    • Submitted via mobile

    The staff is friendly. Good atmosphere 👌

    Stayed in August 2025

  • Reviewed: 14 April 2025

    2.0
    Very poor
    • Leisure trip
    • Couple
    • Standard Apartment
    • Stayed 1 night
    • Submitted via mobile

    Rain came in out room and got our stuff wet. We think we paid for the shuttle which wasn’t available after all but had to get a taxi and pay for it too.

    Left too early for breakfast. Nothing really.

    Stayed in April 2025

  • Reviewed: 19 November 2024

    8.0
    Close to the airport, good place to rest while waiting for a flight.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    WiFi password didn’t work.

    Good place to stay during the day while I waited for a midnight flight.

    Stayed in November 2024

  • Reviewed: 5 November 2024

    2.0
    Very poor
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Dirty Room equipment lacking (hanging), shower curtain ripped, towel hangers lacking. Breakfast minimal and not corresponding to the picture

    Staff

    Stayed in November 2024

  • Reviewed: 11 October 2024

    1.0
    EL PEOR HOTEL QUE LLEGUE EN MI VIDA
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Shower
    • Stayed 1 night

    We had an elevator, but for elderly people with difficulties using stairs, it wasn't ideal. The room was dirty, and I was left waiting outside for half an hour, which was dangerous since there was no one around, and I could have been assaulted. The receptionist was in a bad mood, did not provide good customer service, didn't greet, say thank you, or even look at the guests. I felt unsafe in the hotel, and it would be good if they implemented more security measures. When I left, they didn't offer me other transportation options, only one that was affiliated with them, which they wanted to charge me 70 Bs for, while just two blocks away there are radio taxis that charge 30 Bs. Despite requesting it, the hotel didn't provide the contact number for these taxis. My mom, who is 70 years old, had to walk two blocks to get a radio taxi, even though the hotel had the contact information but didn't want to provide it, trying to force us to use the more expensive option we didn't want. There was no adequate security; you feel alone, and only the receptionist and one other person work there, which made me feel insecure, like anything could happen, even being robbed. It's the first time in my life that I have felt so unsafe in a hotel, and I would definitely not return. We requested a room that wasn't ready because there was no Wi-Fi, and the cable didn't work. I arrived tired from my trip and had to stand for 20 minutes while the staff member set everything up. Finally, they moved us to another room because ours wasn't ready. It was a disaster; I would never go back and would not recommend it. The room was unhygienic, the bathroom had no curtain, giving a sense of no privacy as if you could be seen from outside. For the price, it's better to stay in a guesthouse rather than this "hotel of horror."

    No me gusto absolutamente nada.

    Stayed in October 2024

  • Reviewed: 16 May 2024

    8.0
    Comfortably and I liked the shuttle service provided by the hotel.
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Choice in breakfast.

    The breakfast was adequate, I would of liked to be asked if I prefer to drink tea or coffee? Rather than presented with coffee.

    Stayed in May 2024

  • Reviewed: 22 April 2024

    3.0
    A rip off. For half the price it would be OK. Stay somewhere nice downtown instead.
    • Business trip
    • Solo traveller
    • Superior Single Room
    • Stayed 1 night

    Very noisy during the night. Lousy breakfast. Ants everywhere. Not completely terrible, but for the same money and a 10-minute taxi ride you'll find a very nice hotel in the city.

    Good location and very friendly staff.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    3.0
    Disappointed in Santa Cruz
    • Leisure trip
    • People with friends
    • Standard Apartment
    • Stayed 1 night
    • Submitted via mobile

    the picture looked like. Run down. Also, amenities should have included no elevator & shuttle service cost depending on luggage. Had I known, I would have stayed at another nicer location. No credit card available.

    Staff friendly.

    Stayed in April 2024

  • Reviewed: 13 October 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was OK

    Stayed in October 2023

  • Reviewed: 26 August 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Good price

    Stayed in August 2023

  • Reviewed: 14 August 2023

    1.0
    AVOID!!
    • Business trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 1 night

    The room was awful. Bedding was old, very worn, with holes and patches. Bathroom with no hot water for the shower, leaks, and stains. With the same price (transport included) you can get a decent, nicer room in town. Really don't waste your money.

    Nothing.

    Stayed in August 2023

  • Reviewed: 2 April 2023

    3.0
    Dirty place and poorly run. Could easily be hugely improved. Management don't care.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The "free transfer" was quoted as 60 bolivianos by a woman waiting at arrivals with a sign advertising the hotel as 5 mins from the airport. They said they'd give us a free transfer there if we gave a review? Okay, here's the review. First off, next morning we got a local taxi to the airport and paid 17Bs. 60Bs is a ripoff. Mainly though, this hotel is filthy and badly run. Rust, grime, and dead insects in the non-functional bath (taps missing, no plug). Shower was okay but took 5 minutes to get barely warm. Running it for 5 mins was the hotel rep's solution when we reported this. While waiting, she saw me find a clump of someone's hair stuck to an old towel on top of a wardrobe at my eye level. Admittedly the average Bolivian wouldn't be tall enough to see this, but when I showed her this, she just shrugged. Plenty of evidence the room hadn't been cleaned between guests: the clump of hair, dirty floor, the bath. There was a fridge which was, predictably, filthy inside. All the walls and furniture was quite heavily marked and damaged, like an old student dormitory. The rooms are huge (we were in 102), but as it's air conditioned by a small unit, this becomes a negative because the air con must work harder and takes a while to cool the room down (it wasn't turned on when we arrived, which would have negated this). The room's door is just a normal lockable door, and doesn't lock behind you when leaving. The phone didn't work to call the desk. There is no lift. The curtains couldn't be opened due to a broken mechanism.

    The short distance to the airport is the only positive. Beds were comfy as well, to be fair, and the room did have air con, and plugs near the bed.

    Stayed in March 2023

  • Reviewed: 18 February 2023

    8.0
    My stay was good.
    • Business trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The bed was quite hard.

    Good breakfast and good location.

    Stayed in January 2023

  • Reviewed: 3 January 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very nice people, great location right next to the airport and in easy waking distance of many food options.

    Stayed in December 2022

  • Reviewed: 21 October 2022

    9.0
    it was great. staff and breakfast were excellent
    • Solo traveller
    • Standard Single Room with Shower
    • Stayed 3 nights
    • Submitted via mobile

    nothing

    very close and accessible to airport

    Stayed in October 2022

Showing 1 – 25

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