Bad quality dining and concierge that ripped us off

Amazing rooms and facilities

Stayed in August 2025

Great breakfast selection, fast Internet connection, hot shower, and the room and facilities are new. Most of all, the staff is exceptional.

Stayed in August 2025

The location is in a good neighbourhood, but to visit city centre, we have to rely mostly on taxis.

Second time staying in this hotel in La Paz. The facility is well equipped and the staff are exceptional, they provide different services in the hotel such as money exchange, taxi, breakfast box for early departure

Stayed in August 2025

Only one small minus, please always prepare two towels, two bottles of water for a room booked for two people (king size bed) but the staff was very helpful with ordering airport taxi.

Very good hotel in good location

Stayed in July 2025

No garden but that may be hard to have in a city like La Paz given its altitude, lack of natural trees and limited land. Need tissue boxes in bathrooms .

Clean , airy , modern with nice restaurant with big windows. Our room was great with lots of space and well appointed bathroom with fridge and a great view of the city The fitness room along with a spa /hot tub and swimming pool was used by us the first day as we acclimatized to the high altitude. Great location as well , close to restaurants and 20 min walk to Teleferico. The staff were wonderful and I would especially like to acknowledge Ernesto who helped me set up an early check in , massages and cab pick up before we arrived . He also was our guide for the rest of the stay and always had a smile on his face . The breakfast buffet was good with many food choices and we particularly loved having the chicken soup for dinner after long days of tours and dealing with effects of the high altitude.

Stayed in July 2025

There was very little not to like but if you are elderly and want to walk around, the hotel is up a slight hill.

Rooms were exceptionally clean, staff were always on top of things (eg had box breakfast for us on early morning departure; cleaned room the moment we left for tour), breakfast was satisfactory, 24-7 coffee a nice bonus.

Stayed in June 2025

A bit far from the airport

Location in safe area , quiet and comfortable, I stayed here 2 times before and after my trip to Uyuni and both time Ms Sheila was the one who encountered me and helped me in everything thanks to her ,

Stayed in June 2025

Not a problem for us but it can be far from the city centre (great for us as there were protests happening in the city). Very safe location and plenty restaurants nearby.

The staff were amazing and went above and beyond for us! From preparing dinner for us when we arrived at midnight to checking in on us when there were strikes in the city! The facilities (pool and jacuzzi) are great and such good value for money in my opinion. The free breakfast has an exceptional range. We had such a wonderful time that we decided to come back for 12 hours before our flight. All receptionists were incredible

Stayed in June 2025

They could pur hase an abductor, adductor machine for the gym. Also Place more than one bottle of water as a courtesy in the rooms. LA PAZ is very dry.

The comfort, location but primarily the staff. They went out of there way to make me feel at hone. Special recognition to Diego my driver, Ernesto at the front desk and Oscar at the restaurant.

Stayed in May 2025

No complaints other than the staff could have been a little more on top of the cooked breakfast when it ran out. Had to wait for it to be restocked. Also there were funny tastes to the fruit juice and so we avoided that but the rest of the breakfast was great and very good variety.

The majority of the staff were fantastic. The beds were so comfortable and the facilities as a whole were very impressive. Very close to the best restaurants in La Paz (walking distance). Great value for money.

Stayed in May 2025

Nothing :)

After 3 months of travelling and staying in hostels it was an absolute treat to stay here. The bed was giant and super comfy, amazing views of La Paz and the restaurant serves excellent food and cocktails. The highlights were the breakfast buffet serving a huge variety of good quality items plus the pool, gym and massage we received in the spa, which we were able to use after check out.

Stayed in May 2025

close proximity to the Telferico.

Stayed in April 2025

Nothing! Be aware that it’s 30 minutes from the historic center during busy daylight hours, and an hour from the airport during the day, so plan accordingly

The nicest hotel ww stayed at in Bolivia. Bathrooms, restaurant, bed, room amenities, plumbing, lighting, and staff were all at a par with very nice business hotels anywhere else in the world.

Stayed in April 2025

Fantastic hotel and unbelievable staff. Everyone bent over backwards to make our stay perfect.

Stayed in April 2025

Friendly, smiley staff! Incredible breakfast and dinner options! Comfortable rooms with great views!

Stayed in March 2025

Actually we have nothing to complain about!!

Breakfast was lovely. All cooked items had been freshly made. I’ve never had such great French Toast. Fruit was ripe, lots of choices for breakfast and very good coffee.

Stayed in February 2025

The best hotel in the city!

Stayed in December 2024

Todo muy bien. Como nuevo todo

Stayed in March 2025

One towel was stained. We were 2 people juat one showers towel

The hotel is almost new. Breakfast very good

Stayed in March 2025

The breakfast was a bit , idk. Not typical for a 5 star , but for a 4star hotel. Dark basment/gym/changing rooms.

Fancy , clean, spacouse , cute pool , friendly staff. I LOVED the recepitonist and the car driver!!! So helpful and kind. They also have a gym which mostly was empty(good for me) but it was a bit dark...but I didn't mind it.

Stayed in February 2025

Clean, food, price, gym snd swimming pool

Stayed in February 2025

I would have liked if there were more comfortable areas in the hotel to sit and relax other than in my room, as the couches in the lobby are quite close to the main door and there can be a breeze - but overall a very minor complaint in an otherwise perfect stay!

The property itself was a beautiful modern building, really comfortable to sit in and with great facilities. The pool area was calm and relaxing with very comfortable loungers. Although I didn’t make use of the gym during my stay it was the best hotel gym I have ever come across. The food was all around good, but the stand-out was the breakfast. In comparison to other hotel breakfasts I have tried in Bolivia and other South American countries, the breakfast in Met Hotel leads by a mile. All of this was fabulous but what really made my stay stand out was the staff. I arrived to stay after a medical scare and as a result I was on a very strict diet. The staff made sure to accommodate me as much as possible with these restrictions, as well as everything else we asked for during our stay. The receptionists all spoke perfect English also which made communication simple. Above all, the staff made my mother and I feel as though we were special guests in the hotel with their level of attentiveness, friendliness, and professionalism. I would recommend to anyone travelling to La Paz, particularly if you are interested in staying outside of the busy city centre as there are plenty of things to do and good restaurants options in the Calacoto area where the hotel is located.

Stayed in February 2025

I like the whole hotel from the breakfast to the gym,pool,spa,rooms and most of all the staff always smiling and helpful

Stayed in January 2025

I liked everything

Amazing staff, cleanliness and great location

Stayed in January 2025