Reviews of ibis Santa Cruz de la Sierra 3 stars
Avenida Cristobal De Mendoza, 2103 Santa Cruz de la Sierra, Bolivia
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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewExcellent location and hotel. Friendly staff. A shout out to the restaurant chef which is outstanding.
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewIts a generic business hotel. Good, clean, and kinda corporate.
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewGreat breakfast buffet
Very hard to communicate: wrong phone number on Booking as well as their own website
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewClean room and good breakfast
Very cold in the room. I reported the problem and they said they would fix it but they didn't. No fresh vegetables for breakfast
Reviewed: 25 May 2025 · Stayed in May 2025
Verified reviewEverything, location, friendly staff, clean rooms.
Can't think of anything.
Reviewed: 2 March 2025 · Stayed in February 2025
Verified reviewEsay to locate and friendly staff.
it would be good have a gym.
Reviewed: 16 January 2025 · Stayed in December 2024
Verified reviewGood location.
The bedrooms doesn’t have mini fridge. I have been at another ibis as the bedrooms always have mini fridge which is basic requirement for an hotel or three stars. Another feedback is regarding food after 11 pm. I would expect the kitchen is closed but they can still offer some food such as sandwich.
Reviewed: 29 November 2024 · Stayed in November 2024
Verified reviewReviewed: 13 November 2024 · Stayed in November 2024
Verified reviewReviewed: 25 September 2024 · Stayed in July 2024
Verified reviewReviewed: 17 July 2024 · Stayed in July 2024
Verified reviewReviewed: 29 June 2024 · Stayed in June 2024
Verified reviewReviewed: 29 December 2023 · Stayed in November 2023
Verified reviewbreakfast is good, envirment is good
No
Estimado Sr. Smith Agradecemos sus comentarios y puntuación positiva que nos brinda. Nos complace saber que su estadia en el hotel fué agradable. Esperamos recibir su visita nuevamente. Atte. Ibis Guest Service Team
Reviewed: 6 November 2023 · Stayed in November 2023
Verified reviewClose to old city and to modern Equipetrol. Functional hotel. Good breakfast. Nice small room
Everything was good
Dear Inma, We appreciate the rating and your comments. We are glad to know that you had a pleasant stay at the hotel and that you were able to get to know the city and the places near the area where we are located. We hope to receive your visit again. Best regards, Ibis Guest Service Team
Dear Inma, We appreciate the rating and your comments. We are glad to know that you had a pleasant stay at the hotel and that you were able to get to know the city and the places near the area where we are located. We hope to receive your … Show more
Reviewed: 9 September 2023 · Stayed in August 2023
Verified reviewReviewed: 9 August 2023 · Stayed in August 2023
Verified reviewNice new hotel with very friendly and helpful staff. Good location half-way between the old town and Equipetrol.
Rooms would be much better if they had a mini-fridge and electric kettle.
Dear Mr. Charles: Thank you for your rating and comments, it is gratifying for us to receive positive comments about the attention of our team to which we will send your words to encourage them to continue providing the best service, regarding your feedback about the rooms, Please note that we do not have a minibar due to international standards of the Ibis brand, however we are analyzing the possibilities and your comment is important to us. We hope to welcome you again soon. Atte. Ibis Team
Dear Mr. Charles: Thank you for your rating and comments, it is gratifying for us to receive positive comments about the attention of our team to which we will send your words to encourage them to continue providing the best service, regard… Show more
Reviewed: 20 June 2023 · Stayed in June 2023
Verified reviewIt was very clean! The breakfast was good; a nice assortment. The lobby area was spacious and allowed for work, conversation as well as ordering food. The restaurant has a very nice selection and the food was well prepared and presented.
The rooms are small and there was no refrigerator.
Dear Edward: We are very happy that you had a pleasant stay and that you enjoy our food. Regarding the rooms, the size of the rooms and the absence of refrigerator are standards of the Ibis brand worldwide, as we are an Economy Class, but our team is working on the possibility of having them in the future, so we are grateful for your feedback. We hope to receive you again very soon. Kind regards, Ibis Team
Dear Edward: We are very happy that you had a pleasant stay and that you enjoy our food. Regarding the rooms, the size of the rooms and the absence of refrigerator are standards of the Ibis brand worldwide, as we are an Economy Class, but o… Show more
Reviewed: 1 June 2023 · Stayed in May 2023
Verified reviewReviewed: 16 May 2023 · Stayed in May 2023
Verified reviewReviewed: 15 March 2023 · Stayed in March 2023
Verified reviewthe hotel is relatively new, everything was clean and well maintained. staff were super friendly and helpful.
we appreciate your comment, we work in every guests in order to have a pleasant stay