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Reviews of El Hotel de Su Merced 4 stars

Azurduy 16, Sucre, Bolivia

#1 of 18 hotels in Sucre

Guests' Choice

Review score

Based on 151 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.4

  • Location

    9.8

  • Facilities

    9.3

  • Staff

    9.7

  • Value for money

    9.2

  • Free WiFi

    6.7

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Showing 1 – 25

  • Reviewed: 27 August 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Single Room
    • Stayed 3 nights

    This place is a true gem. Right in the centre of Sucre, walking distance from all main attractions. Old structure, attentively restored with great decor. Superb views, excellent breakfast, and helpful staff. Recommended!

    Stayed in August 2025

  • Reviewed: 15 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The building is beautiful! The staff was very friendly and helpful , the location is good. The breakfast is very good too. Highly recommended

    Stayed in August 2025

  • Reviewed: 7 August 2025

    8.0
    Beautiful hotel with the best location
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    The washing basin is too high. Breakfast is quite poor.

    The location is great, 5 minutes away from the main square. The building itself is absolutely beautiful.

    Stayed in August 2025

  • Reviewed: 7 August 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    Too few options for breakfast. You have to be patient and wait a bit for hot water in the bathroom.

    Great atmosphere, wonderful building and garden.

    Stayed in July 2025

  • Reviewed: 17 June 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Great place!!

    Stayed in June 2025

  • Reviewed: 7 June 2025

    8.0
    Short stay
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The bed was springy and just needs an update.

    The location is perfect. Views from the rooftop is amazing and there is a supermarket and cafes close by. Staff were all so nice.

    Stayed in May 2025

  • Reviewed: 6 June 2025

    10
    Fantastic downtown antique charm and excellent comfort
    • Leisure trip
    • Solo traveller
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    Cannot think of anything.

    Excellently located close to lots of sights, restaurants, bars, and shops, but it was very quiet at night so it's a great spot. The whole place just oozes historical charm and there are numerous paintings throughout. The front door is always locked and a code for the keypad allows entry at all times. My room was large with three windows, a desk and table and a large comfortable armchair all in colonial style like the entire hotel. The shower had great water pressure and lots of hot water and the stall is large. There were lots of fluffy towels and shampoo and conditioner and soap. The large bed was dreamily comfortable and there were great linens and plenty of blankets. There are numerous patios throughout the hotel with lots of colorful flowers and plants and the rooftop desk is ideal for watching the sunset with a G&T from the bar. Breakfast was excellent with fresh fruit, yoghurt, breads, cheese, ham, a quiche and several fruit pies like Apple and Lemon Merangue. Coffee and teas with hot and cold milk rounded it out, although I have probably left something out. Last, but very much NOT least were the fantastic staff. Always cheerful, friendly, hard working and bilingual they are a credit to this gorgeous place. They keep everything ship shape. I'd like to give special.thanks to the gentleman on reception who was of great assistance to me on a number of occasions. Thank you so much.

    Stayed in June 2025

  • Reviewed: 23 May 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Room was nice but least fav about the whole place. The point is not to huddle in your room the whole trip either.

    Staff and local was amazing. Loved the roof deck!

    Stayed in May 2025

  • Reviewed: 29 April 2025

    10
    Great cute place
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Location

    Stayed in April 2025

  • Reviewed: 7 April 2025

    9.0
    Charming hotel
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Beautiful colonial architecture and gorgeous garden. Centrally located. Helpful staff.

    Stayed in April 2025

  • Reviewed: 7 April 2025

    9.0
    Nice hotel
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Spanish style

    Stayed in March 2025

  • Reviewed: 6 April 2025

    10
    It’s very beautiful hotel and worth to stay.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    N/A

    It’s located city center and very beautiful and spacious terrace. Good breakfast and very nice staffs.

    Stayed in March 2025

  • Reviewed: 5 April 2025

    10
    Perfect location
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Renovated 300-year-old mansion located in the historic center. The bed was comfortable, the room was spacious. Charming potted plants and trailing bougainvillea add a delightful touch. Best of all, some of the front desk staff speak fluent English. Clear communication is invaluable.

    Stayed in April 2025

  • Reviewed: 28 March 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    The hotel is very central so it is easy to walk around Arequipa and do siteseeing. Loved the different patios and flowers which have it a vibrancy. From top patio you can see over the rooftops of Arequipa. Lovely breakfast.

    Stayed in March 2025

  • Reviewed: 28 March 2025

    9.0
    Beautiful stat in sucre
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The place is a colonial villa transformed into a hotel, and it is so pretty. Well curate, clean organised. Highly suggest staying there in sucre. Great position and welcoming staff.

    Stayed in March 2025

  • Reviewed: 27 March 2025

    10
    Beautiful hotel, in a good area near the square
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Spacious room, lovely staff, particularly at reception.

    Stayed in March 2025

  • Reviewed: 24 February 2025

    10
    Nice old hotel
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The restaurant wasn’t so good but there are plenty of others around.

    Good location and very comfortable bed.

    Stayed in February 2025

  • Reviewed: 24 January 2025

    10
    Very relaxing stay with helpful and friendly staff
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 4 nights
    • Submitted via mobile

    Nothing not to like

    Beautiful decor and plants adorned the comunal area. The rooftop terrace was lovely and the room large and comfortable

    Stayed in January 2025

  • Reviewed: 6 January 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nice and comfortable hotel in a beautiful old building.

    Stayed in December 2024

  • Reviewed: 5 January 2025

    10
    Friendly staff, great views, excellent rooftop.
    • Leisure trip
    • Group
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Great views!

    Stayed in December 2024

  • Reviewed: 2 January 2025

    10
    Great stay!
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Lots of stairs, but that's not their fault because all buildings in the city only have stairs.

    Great location, comfortable bed, very kind and helpful staff.

    Stayed in December 2024

  • Reviewed: 25 November 2024

    10
    Loved
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bed wobbeled a bit if one person turned around

    Very friendly personel. Only spoke Spanish butbwere very patient with us trying in Spanish and with Google translate. Would highly recommend

    Stayed in November 2024

  • Reviewed: 15 November 2024

    10
    One of the few perfect stays
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    N.a.. perfect property

    Huge room, view of the cathedral and city from room, lovely balconies and terraces, great breakfast, professional staff, beautiful grounds

    Stayed in November 2024

  • Reviewed: 8 November 2024

    10
    This hotel has loads of colonial ambiance
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Old colonial residence with loads of charm

    Stayed in November 2024

Showing 1 – 25

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