Reviews of Atix Hotel 5 stars
Calacoto Calle 16 N°8052 (Entre Julio Patiño y Sanchez Bustamante), 9999 La Paz, Bolivia
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Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewEverything was great, staff very friendly, massages were great, pool and bar area was nice and relaxing with good cocktails. Bed was very comfortable. Dinner was excellent.
Gym doesn't have much equipment, can't do a full workout.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewGreat safe location and super modern facilities - great staff and good value for money
Nothing
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewBeautifully designed hotel with comfortable beds. Open access to the spa. Great coffee at breakfast
A bit cold in the breakfast room
Dear Bixi, Thank you for sharing your experience with us. We value your feedback and are pleased that you had a pleasant stay at our hotel. We will take your suggestions to continue working to provide exceptional service. We look forward to welcoming you back on your next visit to La Paz.
Dear Bixi, Thank you for sharing your experience with us. We value your feedback and are pleased that you had a pleasant stay at our hotel. We will take your suggestions to continue working to provide exceptional service. We look forward t… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewBeautiful and so comfortable. Incredibly friendly staff.
Nothing
Dear Milly, We greatly appreciate your positive review of our hotel. It brings us pride to know that our service and facilities met your expectations. We always strive to deliver a memorable stay for our guests. Thank you for choosing us and sharing your experience. We look forward to hosting you again soon!
Dear Milly, We greatly appreciate your positive review of our hotel. It brings us pride to know that our service and facilities met your expectations. We always strive to deliver a memorable stay for our guests. Thank you for choosing us an… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewSituated in a nice area of La Paz. Large room, extremely comfortable and large bed. Good breakfast. Great staff. Nice artworks throughout. Easy to get to other parts of the city via the brilliant cable car system.
The design of the shower means it is impossible to prevent water spreading outside the shower recess.
Dear Michael, We appreciate your comment and value your feedback. It is our ongoing commitment to provide quality service, and we will continue to work on the issues mentioned to further improve our guests' experience. We appreciate your comments and hope to see you again in the future.
Dear Michael, We appreciate your comment and value your feedback. It is our ongoing commitment to provide quality service, and we will continue to work on the issues mentioned to further improve our guests' experience. We appreciate you… Show more
Reviewed: 20 August 2025 · Stayed in July 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewNice modern hotel, great location a short walk from the cable car to go around La Paz. Pool on top is very cool, rooftop bar also, and rooms are comfortable. Very good breakfast.
The only negative would be the lack of attendance at diner, the room might be too cold and diner is not promoted by hotel staff.
Dear Jean-Marc We greatly appreciate your positive review of our hotel. It brings us pride to know that our service and facilities met your expectations. Thank you for sharing your feedback with us. We truly appreciate your comments regarding dinner service and room temperature. Your observations help us identify areas where we can improve. Our restaurant is open from 12:00 p.m. to 10:30 p.m. and we have taken your suggestions so that mistakes like this do not happen again. We hope to have the chance to serve you even better on your next visit!
Dear Jean-Marc We greatly appreciate your positive review of our hotel. It brings us pride to know that our service and facilities met your expectations. Thank you for sharing your feedback with us. We truly appreciate your comments regardi… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewStayed there for seven nights, perfect location in good and safe environment - staff was very friendly and helpful. Rooftop bar and pool a big plus.
Breakfast was tasty, but variety could be a bit bigger.
Thank you for your fantastic review! We're thrilled to hear that you enjoyed every aspect of your stay at our 5-star hotel. We appreciate your feedback and value your suggestions. In our ongoing commitment to providing quality service, we will continue working on the areas mentioned to further enhance the guest experience. We appreciate your comments and look forward to hosting you again in the future.
Thank you for your fantastic review! We're thrilled to hear that you enjoyed every aspect of your stay at our 5-star hotel. We appreciate your feedback and value your suggestions. In our ongoing commitment to providing quality service, … Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewThe staff were exceptionally friendly and attentive, going above and beyond to make our stay truly memorable. The bed was incredibly comfortable, and the rooms were spacious and well-appointed, adding to the overall sense of relaxation and comfort.
We had arranged a taxi through the hotel, but unfortunately, it didn’t arrive. However, the hotel staff were incredibly kind and promptly refunded us for the Uber we had to take instead.
Dear Lliubov, Thank you for your fantastic review! We are thrilled to hear that you enjoyed every aspect of your stay at our 5-star hotel. Our team works hard to provide exceptional service and ensure that our guests feel welcomed and well taken care of. Your kind comments motivate us to keep improving. We also sincerely apologize for the inconvenience with the transfer and for the issues you mentioned. We look forward to welcoming you back soon!
Dear Lliubov, Thank you for your fantastic review! We are thrilled to hear that you enjoyed every aspect of your stay at our 5-star hotel. Our team works hard to provide exceptional service and ensure that our guests feel welcomed and well… Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewThis hotel is amazing, the facilities are not only very new, but also artsy and very well put together. Our room, standard queen, was very comfortable, the pool and the jacuzzi were perfect to relax and the staff was very friendly and efficient.
The only thing I’d change, if anything, would be the location. While there’s good restaurants around the neighbourhood there’s not much more to do.
Dear Neus We appreciate your feedback and value your suggestions. In our ongoing commitment to providing quality service, we will continue working on the areas mentioned to further enhance the guest experience. We appreciate your comments and look forward to hosting you again in the future.
Dear Neus We appreciate your feedback and value your suggestions. In our ongoing commitment to providing quality service, we will continue working on the areas mentioned to further enhance the guest experience. We appreciate your comments … Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewModern hotel Restaurant staff Edwin on reception
1. The sink in the shower was blocked and after 1 minute your feet are in the baby pool. When reported they did nothing about that. 201 room. 2. At the reception when you are in line, receptionist Edwin trying his best to explain all to group of the guests. Other receptionis (one with glasses) saw that I wait for more than 10 minutes but do not react. He just look at computer. 3. Check out- we left baggage and came to pick it up3 hours after. My wife felt unwell and I ask for assistance because the hotel shuttle for airport arrives. One of them brought bags and instead to help me to taxi, he just left near reception desk and that's it. 5 staff was there in lobby and no one helps. They talk between them. 4. Shuttle issues. Usually I book 5* hotels and guest who choose 5* hotels expect some level of quality. I booked hotel shuttle from hotel expecting that will be shuttle van or nice or normal car. The hotel shuttle was a dirty car between the time when Elvis Presley had his best concerts and Gorbachov started Perestroika. Driver stinks like 2 weeks no shower. No space for bags because bottle of gas was instaled behind. See photos. We opened all windows to survive serpentines to airport because he did not wanted to go via highway to save 0,3 USD. I do not blame driver. He just do his job but hotel management who choose such car and service for their guests. Dear hotel management - this is not the way to do with guests who gave you trust and pay 5* service. 5. Pool and saunas. We spent the first two days in LA Paz at the other 5* hotel in center. Correct one. We wanted to change and see other parts of La Paz and booked your hotel. We came to you. One of the reasons was pool photo. Look like nice big swimming pool. Instead of this you have pool size of bigger tube. It is not correct to fake future guests with panorama photos what represent something you do not have. Saunas. Small and no any chair to sit after using it.
Dear Zoran, Thank you for taking the time to share such a detailed review of your experience. We are truly sorry to hear that your stay did not meet your expectations, and we deeply regret the incidents you went through. We would like to clarify that the transportation service you mention was external to the hotel. Nonetheless, we take full responsibility for having offered it as an option and, following this unfortunate experience, we have decided to stop working with that provider. All official Atix vehicles are recent models, and our drivers are trained to follow strict service and appearance protocols. We are also disappointed to hear about the issues with the room and the lack of responsiveness you experienced at reception and during check-out. We take this feedback seriously and have already shared your comments with our team to ensure these situations are addressed and not repeated. Regarding our pool and wellness area, we are transparent in describing the space as a rooftop pool, and the photos represent the view and ambiance offered from that location. However, we understand how expectations can differ and appreciate your perspective. We truly value the trust you placed in us and would love the opportunity to offer you a much better experience in the future, one that genuinely reflects the service and quality we are known for. Kind regards, - General Management
Dear Zoran, Thank you for taking the time to share such a detailed review of your experience. We are truly sorry to hear that your stay did not meet your expectations, and we deeply regret the incidents you went through. We would like to c… Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReally loved the pool area, style and yummy breakfast (including French coast, pancakes,…). Only my room was nothing special, and looked over a construction site.
Dear Bauer, We greatly appreciate your positive review of our hotel. It brings us pride to know that our service and facilities met your expectations. We always strive to deliver a memorable stay for our guests. Thank you for choosing us and sharing your experience. We look forward to hosting you again soon!
Dear Bauer, We greatly appreciate your positive review of our hotel. It brings us pride to know that our service and facilities met your expectations. We always strive to deliver a memorable stay for our guests. Thank you for choosing us an… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewGreat variety. Well cooked and presented
One sun lounger was broken and the hot tub didn’t work
We greatly appreciate your positive feedback about our hotel. We are proud to know that our service and facilities met your expectations. We always work hard to provide an unforgettable stay for our guests. Thank you for choosing us and for sharing your experience. Regarding your comment. We would like to comment that the corresponding verifications are being carried out; in the specific case of the Jacuzzi, we have weekly reviews to ensure its proper functioning and the safety of our guests. Best regards!
We greatly appreciate your positive feedback about our hotel. We are proud to know that our service and facilities met your expectations. We always work hard to provide an unforgettable stay for our guests. Thank you for choosing us and for… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewIn a nice quiet location, nice clean and spacious rooms
Hi Louise! Thank you for sharing your experience with us. We value your feedback and are pleased to hear that you had a pleasant stay at our 5-star hotel. We hope to welcome you back on your next visit to La Paz.
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewAbsolutely stunning hotel. Amazing views from pool and hot tub. Exceptionally good food and the staff went above and beyond.
Dear Harriet Thank you for your review. We are delighted to hear that you enjoyed your stay. We always strive to deliver a memorable stay for our guests. Thank you for choosing us and sharing your experience. We look forward to hosting you again soon!
Dear Harriet Thank you for your review. We are delighted to hear that you enjoyed your stay. We always strive to deliver a memorable stay for our guests. Thank you for choosing us and sharing your experience. We look forward to hosting you … Show more
Reviewed: 26 July 2025 · Stayed in July 2025
Verified review1. The staff is nice and very helpful. 2. Although the variety of items for breakfast isn’t big, it’s all good quality and fresh. 3. The design is modern and unique.
1. The location - it’s far away from the city centre, and VERY far away from the airport. 2. I think it’s overpriced for Bolivian standards. The price doesn’t match the quality. 3. The worst part of it all - a packed breakfast. Two times I was leaving the hotel too early to eat at the restaurant. What a 5star hotel packs as a breakfast reminds prison snack - water, apple, 2 cookies, bread with cheese.
Dear Irina Thank you very much for taking the time to share your feedback following your recent stay with us. We’re truly grateful for your kind words regarding our team and the design of the hotel, it’s always a pleasure to hear that our staff and atmosphere made a positive impression. Regarding breakfast, we appreciate your comments and the opportunity to clarify a few points. Our full buffet breakfast is served daily from 6:30 a.m. and is complimentary for all our guests, meeting international standards in both quality and service. For guests with early departures, we offer a complimentary breakfast box designed to ensure no one leaves without something to eat, especially considering that most flights from La Paz depart very early in the morning. Concerning our location, we’d like to share that Atix Hotel is located approximately 30 minutes from the city center. Our neighborhood, Zona Sur, is known for its calm atmosphere, safety, and selection of high-end restaurants and cafes, making it a favorite area for travelers looking for a relaxing yet vibrant stay. We value your observations, and we will continue working to provide the best possible service to all our guests. Should your travels bring you back to La Paz, we would be honored to welcome you again and ensure a more satisfying stay.
Dear Irina Thank you very much for taking the time to share your feedback following your recent stay with us. We’re truly grateful for your kind words regarding our team and the design of the hotel, it’s always a pleasure to hear that our s… Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewThe service was good - but expected much better from a 5-stars hotel. Breakfast was good - a lot of healthy options.
I booked for 2 people, but the room was equipped with stuff for 1 person - such as 1 water and 1 towel. We asked them to do laundry and they said it's not possible because it was a holiday - then did it after complaining and charged us 80 dollars for 20 items - I think that's a bit too much.
Dear Trischia We are saddened to hear that your experience did not meet your expectations. We apologize for any inconveniences you encountered and extend our apologies for the issues mentioned. We will take your feedback into consideration to make improvements and provide exceptional service in the future. We appreciate your feedback and hope to have the opportunity to serve you again
Dear Trischia We are saddened to hear that your experience did not meet your expectations. We apologize for any inconveniences you encountered and extend our apologies for the issues mentioned. We will take your feedback into consideration… Show more
Reviewed: 19 July 2025 · Stayed in June 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 1 July 2025 · Stayed in June 2025
Verified reviewFriendly staff, quiet street in a good neighbourhood.
Nothing
Dear Tess Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay at our 5-star hotel in La Paz, Bolivia. Our goal is to provide an exceptional experience to our guests, and it's truly rewarding to receive such positive feedback. We look forward to welcoming you again in the future. We'll be here with open arms!
Dear Tess Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay at our 5-star hotel in La Paz, Bolivia. Our goal is to provide an exceptional experience to our guests, and it's truly rewarding to … Show more
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewThe staff were all so friendly and helpful! I sadly can't remember the name of the man who helped us check in and told us how to use the cable cars, but I'm so grateful for all of your help and for being so friendly and welcoming! The pool is small, but beautiful - It's rare that reality is as beautiful as the website pictures, but the pool area really is stunning. The room was big, comfortable and clean. Breakfast was delicious with lots of options, great for vegetarians too. And the staff are happy to make specific coffees and hot drinks for you which is a lovely touch. Food in the restaurant was also delicious.
Nothing
Dear Clara, Thank you so much for your kind words and for taking the time to share your experience. We’re thrilled to hear that you enjoyed our location, the restaurant, the pool area, and the art throughout the hotel. We’re also glad to know that your room was comfortable and well-equipped. We appreciate your honest feedback regarding the five-star expectations, and we’ll take it into consideration as we continue to improve. It was a pleasure having you with us, and we hope to welcome you back soon for another memorable stay! Warm regards
Dear Clara, Thank you so much for your kind words and for taking the time to share your experience. We’re thrilled to hear that you enjoyed our location, the restaurant, the pool area, and the art throughout the hotel. We’re also glad to … Show more
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewLocation - so many restaurants and bars and shops, western side of town, close to Valle de la Luna Lovely pool/bar area with mountain views Super comfortable room and excellent shower
Dear Annie, Thank you so much for taking the time to share your experience. We’re thrilled to hear that you enjoyed our location, the view and our pool. We’re also glad to know that your room was comfortable and well-equipped and we’ll take it into consideration as we continue to improve. It was a pleasure having you with us, and we hope to welcome you back soon. Warm regards
Dear Annie, Thank you so much for taking the time to share your experience. We’re thrilled to hear that you enjoyed our location, the view and our pool. We’re also glad to know that your room was comfortable and well-equipped and we’ll take… Show more
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewThe design of the hotel is very modern and creates a relaxing and culturally immersive atmosphere. Surrounded by Bolivian art. The staff were fantastic and very friendly facilitating our every need. It was a great place to stay with comfortable beds! It was the perfect location to leave your luggage whilst flying to UYUNI and right by the cable car into the city.
Breakfast could start a little earlier at 6 to facilitate the death road mountain biking early morning start.
Dear Ed, Thank you for your lovely review! We’re so happy to hear that you enjoyed your time at ATIX — from our location and restaurant to the pool and the unique art that fills our spaces. It’s wonderful to know that these details made your stay special! We’re also glad your room had everything you needed and appreciate your thoughts about the five-star experience. Your feedback helps us grow, and we truly value it. We hope to have the pleasure of welcoming you back again soon! Warmest wishes
Dear Ed, Thank you for your lovely review! We’re so happy to hear that you enjoyed your time at ATIX — from our location and restaurant to the pool and the unique art that fills our spaces. It’s wonderful to know that these details made you… Show more
Reviewed: 20 June 2025 · Stayed in June 2025
Verified reviewprobably as good as it gets in La Paz - nice overall experience, nicely designed room and shared spaces (pool, restaurant etc). staff (esp at reception) has been very helpful helping us with a variety of things.
Dear Matei, Thank you for your lovely review! Your feedback helps us grow, and we truly value it. Its such a pleasure know tat you liked our location, restaurant and our pool. It’s wonderful to know your stay felt special! We’re also glad your room had everything you needed and appreciate your thoughts about the five-star experience. We hope to see you back again soon! Warmest wishes.
Dear Matei, Thank you for your lovely review! Your feedback helps us grow, and we truly value it. Its such a pleasure know tat you liked our location, restaurant and our pool. It’s wonderful to know your stay felt special! We’re also glad … Show more
Reviewed: 17 June 2025 · Stayed in May 2025
Verified reviewThe staff wasn’t helpful. I was trying to ask for some ice (for first aid) and he told me to liaise with the restaurant by myself. The gym is very small and I’ll-equipped. Overall the hotel is good but I don’t think it is truly of 5-star standard.