Reviews of The Capital Residence Suites

The room was close to the city centre and well refurbished so it was quite comfortable and cozy. Breakfast was just decent. They offer airport transfer free of charge.

I had an accident while in road and I had to use all the towels of the room (I was full of blood due to severe wounds). I politely asked the lady in the reception to have my towels changed and the garbage taken out early in the morning (I asked it before 08:30 am). By the noon (16:00) no one had bothered to do so. I had to ask another persons I met in the stairs to have a new pair of towels (at 17:00).

The property provides a one-day tour so you can technically see the whole city in one day. The airport pick-up and drop-off are good free services. The buffet but if youll be staying too long, you’ll notice that maybe food are just being heated on but am not complaining cause food are okay. Staffs are of good customer service. They said there are monkeys somewhere but am glad I didtn get to meet them.

It is the airconditioning. It is super hot in Brunei and there was a problem with mine - had a bad migraine if am not mistaken it was room 402. I told them but there was no room available. But generally, aside from that. It is a good place to stay.

Location and cleanliness

Very Asian breakfast

Friendly and helpful staff, clean and good sized rooms, reasonable breakfast and great location.

The airport shuttle is very useful The room is clean The area is relatively quiet The hotel is near the museum and temple The tap and shower have a hot water function The staff are very approachable

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Awesome shuttle pick up, drop off and tour. Can't fault our guide and driver, Boy. He was superb. A half hour or so easy walk into the city on good footpaths. Felt safe even in the evening.

Any hot breakfast items were cold unless there early. Beds were a bit hard but we got used to them.

The location and the staff

About cleaning is zero sofa dirty on tea table just when I asked for light cut all days washing mashiine was broken spider on bedroom one ceiling. Tv no channels only on YouTube.no hot water in shower.

The room was clean, comfortable and spacious. The AC was good which was needed as it was very hot in Brunei. I enjoyed the complimentary shuttle to and from the airport. The bathroom was clean. The staff were friendly. There is a night market close by with plenty of food stalls

The wifi was slow in my room

Spacious apartment type room. Nice on-site parking. Friendly staff. Good location. Limited breakfast but still enough choices for everyone to find something they like. Taste was good.

No hot water in showers. Aircon in master bedroom not cooling properly. Water dispenser bottle empty on arrival.

Room was cozy, staff were warm and friendly.

Decor was a little basic but the room had everything I needed

Nothing

Smell, water in the bedroom

Great hotel, super staff, excellent location, comfortable rooms.

Courtesy aiirport pick-up, bus drop off. Clean.

Basic , limited breakfast, staff during breakfast to busy looking at there mobile phones . HARD BEDS ! VERY FIRM PILLOWS !

Very pleasant stuff, the shuttle driver was very helpful providing us with a lot of useful information and showing interesting places. Perfect location in the city centre. Spaceful.

You can walk to every attraction, as a tourist you have to book there!!!!!!

Great location, close to the waterfront, restaurants, and shops. The room was clean and comfortable. The staff was friendly and helpful, especially the Boy, who is the star of this hotel. He picked me up and dropped me off at the airport, which was very convenient. If you need any help, you can always rely on him. I also took part in a tour organized by the hotel, and it was great. I highly recommend this hotel.