Reviews of The Brunei Hotel 3 stars
95, Jln Pemancha, BS8811 Bandar Seri Begawan, Brunei Darussalam

Loading
Guests also reviewed these properties:
Melbourne, Australia
Saint-Saturnin, France
Schladming, Austria
Camburi, Brazil
Almirida, Greece
Da Lat, Vietnam
Moraira, Spain
Acharavi, Greece
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 21 July 2025 · Stayed in June 2025
Verified reviewReviewed: 5 July 2025 · Stayed in April 2025
Verified reviewThe hotel is situated near the main attractions and districts of BSB. The staff were exceptionally friendly. The rooms had all that was needed although a little bit small.
Internal view of courtyard was a bit depressing.
Reviewed: 26 June 2025 · Stayed in April 2025
Verified reviewReviewed: 22 June 2025 · Stayed in June 2025
Verified reviewReviewed: 27 May 2025 · Stayed in May 2025
Verified reviewModern and generally clean. Location near river attractions. Car free day that Sunday we stayed and we were within walking distance to the street bazaar during the closure. Breakfast buffet was limited in range but still delicious nonetheless.
Housekeeping can be more thorough. We stayed for 3 nights and requested room cleaning every day but the WC didn’t look like it was scrubbed daily.
Reviewed: 11 May 2025 · Stayed in May 2025
Verified reviewLocation was not far off from Gadong night market and other museums.
The room was very dusty. The aircon was probably not cleaned at all
Reviewed: 9 May 2025 · Stayed in May 2025
Verified reviewGood location.
Air con was so noisy. Room was old and tiny for what you paid for. View was terrible.
Reviewed: 7 April 2025 · Stayed in April 2025
Verified reviewReviewed: 2 April 2025 · Stayed in April 2025
Verified reviewLovely friendly staff. I know the hotel is undergoing a revamp but the room was in need of a thorough clean and flooring was raised in places.
Reviewed: 13 March 2025 · Stayed in February 2025
Verified reviewReviewed: 21 February 2025 · Stayed in February 2025
Verified reviewReviewed: 17 February 2025 · Stayed in December 2024
Verified reviewReviewed: 11 February 2025 · Stayed in February 2025
Verified reviewRoom, Breakfast, Yelo Cafe, Smells good, Staff hospitality, Bathroom, Room refreshment service, Food
Mattress
Reviewed: 6 February 2025 · Stayed in February 2025
Verified reviewReviewed: 6 February 2025 · Stayed in January 2025
Verified reviewReviewed: 2 February 2025 · Stayed in January 2025
Verified reviewBreakfast was always good as was dinner
If we had researched properly ww would nothave gone on the trip The city has no night life to speak of apart from some beautiful mosques and excellent museums
Reviewed: 29 January 2025 · Stayed in January 2025
Verified reviewReviewed: 27 January 2025 · Stayed in January 2025
Verified reviewVery & clean, excellent location
Reviewed: 15 January 2025 · Stayed in January 2025
Verified reviewBreakfast was good and the location was very good
Reviewed: 11 January 2025 · Stayed in January 2025
Verified reviewGreat location, friendly staff
Nothing in particular but the rooms are bit older than the lobby and reception.
Reviewed: 3 January 2025 · Stayed in January 2025
Verified reviewcomplimentary water available to refill the bottle, especially with hot water. The staff are very friendly and the lobby is comfortable to stay when waiting for a pickup.
The lights in the room are not bright enough, especially in the bathroom and the bathroom is too small.
Reviewed: 31 December 2024 · Stayed in December 2024
Verified reviewClean, modern and quiet. All facilities were new and worked well.
Nothing
Reviewed: 29 December 2024 · Stayed in October 2024
Verified reviewReviewed: 22 December 2024 · Stayed in November 2024
Verified reviewReviewed: 7 December 2024 · Stayed in December 2024
Verified review