Reviews of Nuvo Hotel
Unit 3, 1st Floor, Block A, Kompleks Abdul Razak, BE3719 Bandar Seri Begawan, Brunei Darussalam
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Reviewed: 28 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThis is an introvert's paradise: fully electronic way to access the hotel and room, but with very helpful and responsive staff on standby via WhatsApp. They were also quite accommodating with our request for a slight checkout time extension due to extenuating circumstances. The room was also quiet, clean, with smart TV, and all-temp water dispenser close to the rooms. Though our room had no windows, ventilation was good and we didn't feel claustrophobic. We were actually able to rest very well in these conditions. We also never went hungry since it is located just across the Gadong Mall, several eating establishments, and grocery shops.
We were quite apprehensive at first that the hotel didn't have a sign by the building it was in plus the hotel entrance is directly across a gym, but it was all good in the end.
Thank you so much for for your wonderful review! We're so glad you enjoyed your stay here with us. We look forward to welcoming you back soon!
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewBed availability for 4 person for budget hotel, convenient location, good price, effective checked in/out
Bathroom has a leak for a new hotel
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewClean. Good value for money. Near to restaurant.
Water heater and iron not functioning at my room. Room no 10
Reviewed: 8 August 2025 · Stayed in May 2025
Verified reviewThe room was clean,spacious and have everything we need. The bed was very comfortable. The staff always available and happy to insist. We would definitely recommend this hotel.
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified review* Clean rooms * Clean bathroom * Accessibility to eating places and malls * Prompt replies from the staff on WhatsApp
* Not easiest to find at night (no clear Nuvo signage) * This is not an issue with me but it would be helpful to state clearer at the start there is no lifts/elevators and only stairs to access to the rooms. Hence not friendly to disabled customers or possibly the elderly with walking issues. * The lack of assistance for anyone with heavy luggages to bring up to the rooms via the stairs. * The lack of personal contact with staff from the hotel.
Thank you for your feedback. We appreciate you sharing your thoughts on your recent stay. We are always looking for ways to improve and will take your comments into consideration.
Reviewed: 10 July 2025 · Stayed in June 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewValue for money and location was great, shops and mall just across the street. Staff was quick to respond to our request even at night.
Thank you so much for for your wonderful review! We're happy to hear that our location served you well during your stay. Your kind words will be shared with the team as a testament to their hard work.
Reviewed: 9 July 2025 · Stayed in June 2025
Verified reviewThe location is at truly at the city in front of the mall and easy to find foods and others
The shower is clogged. They don’t fix it at all. Your feet is full of water while shower. The bin is not enough. There is no light at the desk too
Reviewed: 2 July 2025 · Stayed in June 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReviewed: 26 June 2025 · Stayed in May 2025
Verified reviewReviewed: 26 June 2025 · Stayed in May 2025
Verified reviewReviewed: 25 June 2025 · Stayed in June 2025
Verified reviewcold and strategic
had a hard time trying to unlock the door system
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewReviewed: 16 June 2025 · Stayed in May 2025
Verified reviewNext to shopping mall, ATM, food and money exchange.
For some rooms, a bit noisy from the next door gymnasium opening until late night.
Thank you for your feedback. We appreciate you sharing your thoughts on your recent stay. We are always looking for ways to improve and will take your comments into consideration.
Reviewed: 13 June 2025 · Stayed in June 2025
Verified reviewReviewed: 10 June 2025 · Stayed in June 2025
Verified reviewLove the bed so much. So cozy! I sleep well
Hearing noices outside.
Thank you for your feedback. We appreciate you sharing your thoughts on your recent stay. We are always looking for ways to improve and will take your comments into consideration.
Reviewed: 9 June 2025 · Stayed in June 2025
Verified reviewGood quality rooms, clean and modern. The standard of room is great even without a window.
I would recommend paying cash for the room to avoid having the hassle of sorting this through WhatsApp, finding the payment office etc.
Thank you for highlighting the cleanliness of our hotel. We take great pride in maintaining high standards and are thrilled to hear that it contributed positively to your stay with us. We are always looking for ways to improve and will take your comments into consideration.
Thank you for highlighting the cleanliness of our hotel. We take great pride in maintaining high standards and are thrilled to hear that it contributed positively to your stay with us. We are always looking for ways to improve and will tak… Show more
Reviewed: 8 June 2025 · Stayed in June 2025
Verified reviewThe apartment was very clean, the bed was very comfortable, water pressure and hot water was amazing, the location was perfect in Gadong. The staff was very friendly and helpful for all needs
Thank you so much for for your wonderful review! We're so glad you enjoyed your stay here with us. We look forward to welcoming you back soon!
Reviewed: 2 June 2025 · Stayed in June 2025
Verified reviewNear mall,restaurant and gadong night market
WiFi is not stable but still ok.