Reviews of Al Afiah Hotel 3 stars
Simpang 88, LOT 46582, GF 46582-46587, 1st & 2nd Floor Bangunan Begawan Pehin Dato Haji Mohd. Yusof, Block A, BE1518 Bandar Seri Begawan, Brunei Darussalam
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Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewJust a normal hotel, nothing to say specifically. Very helpful and nice staff. Unexpectedly, they offer a really great and varied breakfast. There are lots of shops, cafes and restaurants around.
Smell of sweat in the room. The room itself was a little shabby, half of it was covered with the construction dust. The fun part is - the hotel warned us in advance about the construction work on the site. So we asked for a room far away from works, and the hotel responded that it is possible and will be considered. But in fact, our room was right above the construction place. Luckily, it doesn't impact us at all :)
Thank you for sharing your experience with us. We are delighted to hear that our team made a positive impression and that you enjoyed our breakfast and convenient location. At the same time, we sincerely apologize for the inconvenience caused by the room condition and construction works. While we are glad it did not impact your rest, your comments will help us improve both our housekeeping and room allocation processes. We truly appreciate your understanding and hope to welcome you back for a more comfortable stay in the future. Warm regards, Aziz Mahit Deputy General Manager
Thank you for sharing your experience with us. We are delighted to hear that our team made a positive impression and that you enjoyed our breakfast and convenient location. At the same time, we sincerely apologize for the inconvenience caus… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewI love the whole stay at the hotel.
Just the smell from the toilet.
Thank you for your kind words and for sharing your experience. We are pleased to know you enjoyed your stay overall. We sincerely apologize for the inconvenience with the toilet smell and will have our housekeeping team look into this immediately. Your feedback helps us improve, and we look forward to welcoming you back for an even more pleasant stay. Warm regards, Aziz Mahit Deputy General Manager
Thank you for your kind words and for sharing your experience. We are pleased to know you enjoyed your stay overall. We sincerely apologize for the inconvenience with the toilet smell and will have our housekeeping team look into this immed… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in July 2025
Verified reviewThe best breakfast that I had in recent years.
Thank you for your wonderful feedback. We are delighted to know you enjoyed our customer service, well-maintained rooms, and especially our breakfast. IIt means a lot to hear it was the best you’ve had in recent years. We look forward to welcoming you back to Al Afiah Hotel soon. Warm regards, Aziz Mahit Deputy General Manager
Thank you for your wonderful feedback. We are delighted to know you enjoyed our customer service, well-maintained rooms, and especially our breakfast. IIt means a lot to hear it was the best you’ve had in recent years. We look forward to we… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewPerfect location, very good breakfast, friendly staff.
Thank you for your kind words and for taking the time to share your experience. We’re delighted to hear that you enjoyed our central location, the breakfast offerings, and the friendliness of our team. Your feedback truly motivates us to continue providing warm hospitality and excellent service to all our guests. We look forward to welcoming you back to Al Afiah Hotel in the near future. Warm regards, Aziz Mahit Deputy General Manager
Thank you for your kind words and for taking the time to share your experience. We’re delighted to hear that you enjoyed our central location, the breakfast offerings, and the friendliness of our team. Your feedback truly motivates us to c… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewLocation Calm Clean
Price little bit high Alot of noise for maintenance
Thank you for your recent stay and for sharing your feedback. We’re pleased to know you appreciated the calm surroundings and the cleanliness of our property. Your comments mean a lot to us. However, I sincerely apologize for the disturbance caused by maintenance noise during your stay. We understand how important a peaceful environment is for our guests, and I will work closely with our team to minimize disruption and better schedule any future maintenance work. We also take note of your comments regarding our pricing. We continuously review our rates to ensure they reflect the value and comfort we aim to provide. Thank you again for your constructive feedback. We hope to welcome you back with an even better experience. Warm regards, Aziz Mahit Deputy General Manager
Thank you for your recent stay and for sharing your feedback. We’re pleased to know you appreciated the calm surroundings and the cleanliness of our property. Your comments mean a lot to us. However, I sincerely apologize for the disturba… Show more
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 16 July 2025 · Stayed in July 2025
Verified reviewNice personel
The room is dark, with a tiny window. Water from the shower floods the bathroom. Renovation work is underway, but guests are only informed at check-in
Thank you for your feedback. We’re glad you appreciated our team’s hospitality. We regret the inconvenience caused by the room conditions and ongoing renovation works. Your comments are noted, and we’re working to improve guest communication and comfort during this period. We appreciate your understanding and hope to serve you better in the future.
Thank you for your feedback. We’re glad you appreciated our team’s hospitality. We regret the inconvenience caused by the room conditions and ongoing renovation works. Your comments are noted, and we’re working to improve guest communicatio… Show more
Reviewed: 14 July 2025 · Stayed in June 2025
Verified reviewLike the room
Thank you for your kind feedback. We're glad you liked the room and appreciated our convenient location and friendly staff. Your comments on the hotel's layout and condition are noted and will help guide our improvements. We look forward to welcoming you again.
Thank you for your kind feedback. We're glad you liked the room and appreciated our convenient location and friendly staff. Your comments on the hotel's layout and condition are noted and will help guide our improvements. We look f… Show more
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewStaff very friendly, helpful and accommodating...welcoming. great location.
Hard to move around in. A bit dated but everything worked.
Thank you for taking the time to share your experience at Al Afiah Hotel. We are truly delighted to know that you found our location convenient and our team welcoming, friendly, and helpful. Your kind words will certainly be shared with our staff. They take great pride in ensuring our guests feel at home. We also appreciate your honest feedback regarding the layout and condition of the property. While our hotel does carry a touch of traditional charm, we continuously strive to make improvements for a more comfortable stay, and your comments help guide our efforts. We hope to welcome you back again soon, and thank you once again for choosing Al Afiah Hotel.
Thank you for taking the time to share your experience at Al Afiah Hotel. We are truly delighted to know that you found our location convenient and our team welcoming, friendly, and helpful. Your kind words will certainly be shared with ou… Show more
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 4 July 2025 · Stayed in July 2025
Verified reviewReviewed: 1 July 2025 · Stayed in June 2025
Verified reviewGreat location adjacent to many restaurants, cafes and shops, with easy public parking, a short drive to the city centre. Comfortable rooms. Excellent Bruneian/Malay buffet breakfast and filter coffee.
Thank you for your wonderful review! We’re delighted to hear that you enjoyed our convenient location, comfortable rooms, and especially our Bruneian Malay buffet breakfast and filter coffee. Your kind words truly motivate our team to continue delivering memorable experiences. We hope to welcome you back to Al Afiah Hotel on your next visit to Bandar Seri Begawan. Warm regards, Aziz Mahit Deputy General Manager
Thank you for your wonderful review! We’re delighted to hear that you enjoyed our convenient location, comfortable rooms, and especially our Bruneian Malay buffet breakfast and filter coffee. Your kind words truly motivate our team to conti… Show more
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewReviewed: 21 June 2025 · Stayed in June 2025
Verified reviewNice hotel with big room and bathroom! Breakfast very asian but everything tasty! Friendly and helpfull staff and good pickup service from the airport!
Thank you for taking the time to share your experience with us! We’re delighted to hear that you enjoyed the spacious room and bathroom, as well as our breakfast offerings. It’s great to know that our team made a positive impression and that you found our airport pickup service convenient. Your kind feedback truly motivates us to continue delivering warm Bruneian hospitality. We look forward to welcoming you back to Al Afiah Hotel in the future. Warm regards, Aziz Mahit Deputy General Manager
Thank you for taking the time to share your experience with us! We’re delighted to hear that you enjoyed the spacious room and bathroom, as well as our breakfast offerings. It’s great to know that our team made a positive impression and th… Show more
Reviewed: 17 June 2025 · Stayed in June 2025
Verified reviewThe location and staff were excellent. Room rate was very reasonable.
The air conditioning was set to an uncomfortably cold temperature.
Thank you for taking the time to share your feedback. We’re very pleased to hear that you had a pleasant stay and found our location, staff, and room rates to your satisfaction. It’s always our aim to provide great value and warm hospitality to all our guests. We do, however, regret to learn that the air conditioning settings were not to your comfort. Your comments have been noted and shared with our maintenance team to ensure we improve temperature control for a more comfortable stay in the future. We truly appreciate your input, and we hope to welcome you back again soon for an even better experience. Warm regards, Aziz Mahit Deputy General Manager
Thank you for taking the time to share your feedback. We’re very pleased to hear that you had a pleasant stay and found our location, staff, and room rates to your satisfaction. It’s always our aim to provide great value and warm hospitali… Show more
Reviewed: 12 June 2025 · Stayed in June 2025
Verified reviewReviewed: 12 June 2025 · Stayed in June 2025
Verified reviewComfy hotel in quiet neighbourhood not far from the centre. The staff is very nice and accommodating, early check in and late check out possible. The rooms are very clean and the breakfast nice and with a rich variety.
Thank you very much for your kind review. We’re delighted to hear that you enjoyed a comfortable stay with us and appreciated our quiet location, clean rooms, and the variety in our breakfast selection. It’s also wonderful to know that our team could accommodate your early check-in and late check-out requests. Your comfort is always our top priority. Your kind words will be shared with our staff, who will be thrilled to know their efforts made a positive impact on your stay. We look forward to welcoming you back to Al Afiah Hotel in the near future. Warm regards, Aziz Mahit Deputy General Manager
Thank you very much for your kind review. We’re delighted to hear that you enjoyed a comfortable stay with us and appreciated our quiet location, clean rooms, and the variety in our breakfast selection. It’s also wonderful to know that our… Show more
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewGreat stay. Highly recommended! The place is clean, cozy, and fully equipped. The location is ideal — peaceful surroundings, close to town, and plenty of food options nearby. Breakfast was included, with a nice variety, and everything was delicious!
The only downside for me was the carpeted floor in the room — I have a sensitive nose, so it made me feel a bit uncomfortable.
Thank you very much for taking the time to share your feedback. We are truly pleased to hear that you had a great stay with us and that you found our hotel clean, cozy, and well-located. It's especially encouraging to know that you enjoyed our breakfast offerings and the peaceful surroundings with easy access to the town and nearby eateries. We do, however, take note of your comment regarding the carpeted flooring. We understand that certain sensitivities can affect comfort, and we appreciate you bringing this to our attention. Your feedback is valuable as we continue working towards enhancing every guest's experience. On behalf of the entire team at Al Afiah Hotel, thank you again for your recommendation. We look forward to the opportunity to welcome you back in the near future. Warm regards, Aziz Mahit Deputy General Manager Al Afiah Hotel
Thank you very much for taking the time to share your feedback. We are truly pleased to hear that you had a great stay with us and that you found our hotel clean, cozy, and well-located. It's especially encouraging to know that you enj… Show more
Reviewed: 9 June 2025 · Stayed in June 2025
Verified reviewReviewed: 8 June 2025 · Stayed in June 2025
Verified reviewThe hotel were really responsive to messages, organised and airport transfer easily for a good price. Has a river taxi stop. Rooms were large and air con was good
Thank you for taking the time to share your kind feedback. We’re delighted to hear that you found our team responsive and that the airport transfer service met your expectations in both convenience and value. It’s great to know you enjoyed the spacious rooms and effective air conditioning, and that our proximity to the river taxi stop added to your overall experience. We truly appreciate your support and hope to welcome you back to Al Afiah Hotel in the near future. Warm regards, Aziz Mahit Deputy General Manager
Thank you for taking the time to share your kind feedback. We’re delighted to hear that you found our team responsive and that the airport transfer service met your expectations in both convenience and value. It’s great to know you enjoyed… Show more