Beautiful location, generous rooms, great golf course

Stayed in June 2025

One of our rooms did not cool adequately

Pool, restaurant quality, shuttle and ferry availability

Stayed in May 2025

Our room felt a little tired and the bedding was a bit uncomfortable - but these are tiny things in comparison with what was good about our Newstead stay!

We loved the location, the architecture, the facilities, the Shuttle to Belmont and the Ferry Shuttle to Hamilton, the staff, the restaurant. We live in the UK but lived in Bermuda for 40+ years, this will be our "go-too" place to stay going forward!

Stayed in April 2025

There was actually one Cockroach in our room -- which I was able to kill on Friday night. I was super grossed out :-(

I loved the complimentary Shuttle! And the Pool was beautiful!

Stayed in September 2024

Nothing

Location and amenities were fabulous

Stayed in August 2024

Bathroom shower on/off water handle was loose and fell off once. In the bedroom there was something like an electrical panel by the wood closet.

Views from the room. Lots of space in the room. Professional and courteous staff.

Stayed in May 2024

Let me start from saying that it was quite expensive (as everything in Bermuda), even though it was off season. For the price we paid I`d expect much more or at least some basic breakfast included, special request to be on a higher floor accommodated and hot tub/heated pool actually working throughout the whole stay (was broken last 2 days of our stay, but hotel somewhat compensated us for this inconvenience). So you have to pay for breakfast (around $30 per person minimum - coffee and eggs) and no "cheap" options are available, because it`s a fancy restaurant where you have to go to eat your breakfast. We were placed on the first floor with limited view despite in advance request for higher floor with nicer view. I didn`t get an impression that hotel was full at any point of our stay, but they refused to move us to a room with better view stating that none are available. When I was looking for the hotel in Bermuda this one seemed to be on the least expensive side and looked extremely nice from the pictures and reviews, however it turned out that value is not quite there unfortunately. My main criteria for next Bermuda trip would be proximity to transportation and food options.

Overall nice property with location right across from Hamilton. Hotel has their own ferry, however that ferry has quite a limited schedule and not very convenient at most times (doesn`t run mid-day and stops running way too early in the evening, they`re also off on weekends and holidays). Public ferry stop/bus stop are not that far, but you`d have to walk on the road with no side walk and multiple curves, so you don`t really see what`s coming at you. Roads are super narrow and windy. We walked to the public ferry and bus several times anyway, but didn`t feel super comfortable due to above stated conditions. Hotel has heated pool and hot tab. Jets in the hot tab/control for the jets were broken throughout our stay (only front desk could turn them on), then heating in both pool and hot tab broke on the last 2 days of our stay. There is a fancy restaurant on site - since there aren`t any other food options without transportation, we`ve eaten dinner there several times as well as breakfast. Food was good for the most part (we liked some dishes better than others). Hotel provides rides to their other properties where you can find access to the beach, golf courses and a couple more restaurants (also quite expensive). If I was to go to Bermuda again I`d probably stay in Hamilton or would pick something around St. George, but would definitely consider easier access to different food options and transportation.

Stayed in April 2024

breakfast service was slow and expensive, (no buffet option).

Lovely room (suite).

Stayed in May 2024

Food wasnt as good as I expected and exhorbitantly priced. Tennis courts could have been in much better shape. New tennis court nets would be the easiest immediate fix needed.

Staff and views are amazing! Spaciousness of suites cant be beat. Double balcony was an nice treat too. We love full kitchens and this one was perfect. Pools were gorgeous and warm, very well maintained.

Stayed in May 2024

The beach at coco reef. Area was dirty torn and dirty lounges and a lot of debris. Also restaurant was not available at 11:45am We left immediately

Stayed in April 2024

Overpriced for what it was.

Nice hotel but expensive for what it was. Hotel staff nice but didn’t resolve issues with shower / hot water. Good location and views.

Stayed in April 2024

It would have been helpful to be able to have access to purchase food for our suite more easily. The only choice for food in the room was to order from one restaurant, or pay for a taxi to go to the grocery store. The heater to the heated pool was broken, so unfortunately we were not able to enjoy that on our last two days.

We had a fabulous time staying at the Newstead for our girls weekend. The rooms and suites were spacious and comfortable, the restaurants were excellent, golf was very lovely and the course was just challenging enough, and the spa was very nice. The staff was pleasant and helpful when we inquired on anything. The views and grounds are beautiful!

Stayed in February 2024

Room was on ground level on edge of waterside. This particular studio had little or no sunshine. A fair number of steps to negotiate down and up again from reception and the dining room.

Clean, well furnished location in a pretty location overlooking the harbour.

Stayed in January 2024

Difficult to get around Wished the ferry had more times for crossing the bay

The setting

Stayed in January 2024

Well located. Friendly and nice staff.

Stayed in May 2023

I booked through Booking.com which told me breakfast was included. However, the resort said it wasn't and would not honor the booking.com information. I even called the resort to make sure breakfast was included on March 20th. They said yes!

I loved the shuttle service to various points of interest! That was a fabulous amenity!!

Stayed in April 2023

nothing

Quick hot very tasty

Stayed in April 2023

Weather (2 days of sunshine out of 7). Lack of accessibility to get around the island without spending so much on taxi services.and food

Location and the proximity to the beaches

Stayed in February 2023

I have physical challenges and the steps and getting in and out of the tub were challenging. I also wish there was a rail for the hot tub. If I would have known it would be such a challenge, I would have booked a room with a step in shower.

I loved the privacy, cleanliness and beauty. the staff were friendly and went out of their way to accommodate us. Latitcia, at the front desk went over and beyond in our estimation. she is a gem. She personally made sure were were situated. she escorted us to our room. Set up the AC and got the TV working. she gave us a tour of the property on our way and showed us the best routes to go to avoid the steps. That’s just a taste of what she did to make sure we were comfortable. She is amazing!! An asset to your establishment.

Stayed in January 2023

no bar service or towel service by pool as “off season”

Stayed in December 2022

nothinhg

location, facilities, room.

Stayed in November 2022

Enjoyed our stay - quiet environment and friendly staff throughout. Views across bay to Hamilton City were excellent, especially from infinity pool. Free shuttle services to Hamilton, Newstead golf club and beach were very helpful. Director of Golf (Darron) provided great assistance to us in sorting our golf games (we played five times during our stay!). Food in Aurora was excellent. Kitchen area within room very helpful in sorting out breakfast options. Overall we had a great time at the resort.

Stayed in November 2022

taxi service was slow, staff was slow in response and in suggestions on activities.

great location and the room was excellent nice and big, plenty of room for fam of 4

Stayed in August 2022

Our room was nice but slightly weathered, as was most of the resort. Plenty of space for 3-4 adults. The restaurant on property was hit or miss. We had some good meals at Aurora and some that were not very good. Blu, the other restaurant that is affiliated with the resort, is at the golf course. Our dinner for three, including two bottles of Chardonnay, was way overpriced and we were not impressed with the food.

Resort is on the waterfront, directly across from downtown Hamilton. The resort has a water shuttle that take you across to Hamilton in 5 minutes. It runs in the morning and late afternoon. There was also a shuttle to a beach and golf course. That was very nice. The Newstead has a partnership with Cocoa Reef Resort that provides access to their pool and beach facilities. That was great. The Newstead staff were very friendly and helpful. Our room was large enough for 3-4 adults (2 queen beds) with a nice balcony on the waterfront.

Stayed in August 2024