9.6

Reviews of Hôtel Barrière Le Carl Gustaf St Barth 5 stars

Rue des Normands Lieu dit Lurin, 97133 Gustavia, Saint Barthelemy

  • Abdulrahman

    Reviewed: 3 May 2025 · Stayed in May 2025

    Verified review

    Excellent location , the service is above and beyond from the lobby staff to the valet. The staff were very friendly and helpful. They tailored everything to my needs and expectations.

    Property response:

    Dear Mr Abdulrahman, Thank you for your warm feedback, Following your recent stay at our property, you were kind enough to answer our satisfaction survey. I have reviewed your positive comment. It encourages us to persevere in the level of excellence that you have the right to expect. We look forward to welcoming you back. Best regards, Chléo

    Dear Mr Abdulrahman, Thank you for your warm feedback, Following your recent stay at our property, you were kind enough to answer our satisfaction survey. I have reviewed your positive comment. It encourages us to persevere in the level of… Show more

    Hôtel Barrière Le Carl Gustaf St Barth
    14 May 2025
  • Sarah

    Reviewed: 25 April 2025 · Stayed in April 2025

    Verified review
  • James

    Reviewed: 7 April 2025 · Stayed in April 2025

    Verified review

    A magical place. We had the Carl Suite with a patio and plunge pool overlooking Gustavia Harbor. The staff could not be more friendly and accommodating! Complimentary Clicquot upon our arrival with fresh fruit and sweets. Amazing restaurant with the best pepper steak I have had in a long time. Considering the other restaurants on the island, we found the restaurant extremely reasonable. Complimentary lounge chairs at Shell Beach. I can’t think of anything that was overlooked, and this is our 9th time on the island. We have stayed pretty much everywhere and rented a number of villas and hotels. This is first class and five stars!

    Property response:

    Dear Mr James, Following your recent stay at our property, you were kind enough to share your feedback. I have reviewed your positive comment. It encourages us to persevere in the level of excellence that you have the right to expect. We look forward to welcoming you back. Best regards, Chléo Front of House Manager Client services and guest experience team Hôtel Barrière Le Carl Gustaf

    Dear Mr James, Following your recent stay at our property, you were kind enough to share your feedback. I have reviewed your positive comment. It encourages us to persevere in the level of excellence that you have the right to expect. We l… Show more

    Hôtel Barrière Le Carl Gustaf St Barth
    8 April 2025
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  • Ivana

    Reviewed: 15 February 2025 · Stayed in January 2025

    Verified review

    Everything!

    There is no pool.

    Property response:

    Dear Ivana, Following your recent stay at our property, you were kind enough to answer our satisfaction survey. First, we would like to thank you very much because your feedback is valuable to us. I have reviewed your positive comment. It encourages us to persevere in the level of excellence that you have the right to expect. We are very sorry if the pool in your Suite terrasse didn't suit you. We look forward to welcoming you back ! Best regards, Chleo BODARD Client services and guest experience team Hôtel Barrière Le Carl Gustaf

    Dear Ivana, Following your recent stay at our property, you were kind enough to answer our satisfaction survey. First, we would like to thank you very much because your feedback is valuable to us. I have reviewed your positive comment. It… Show more

    Hôtel Barrière Le Carl Gustaf St Barth
    18 February 2025
  • Dawn

    Reviewed: 9 August 2024 · Stayed in August 2024

    Verified review

    Everything

    Nothing

    Property response:

    Thank you for taking the time to share your comments following your recent stay. Please know that we have already shared your feedback with our teams, who work diligently every day to improve our guests' experience. We hope to have the pleasure of welcoming you back among us very soon. With kind regards,

    Thank you for taking the time to share your comments following your recent stay. Please know that we have already shared your feedback with our teams, who work diligently every day to improve our guests' experience. We hope to have the … Show more

    Hôtel Barrière Le Carl Gustaf St Barth
    10 August 2024
  • Mills

    Reviewed: 3 August 2024 · Stayed in July 2024

    Verified review
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  • Elizabeth

    Reviewed: 25 July 2024 · Stayed in July 2024

    Verified review

    It was perfection. Gorgeous chic large room fabulous views and incredible level of service. The food was also divine and the hotel is close to a world class beach.

    Property response:

    Dear Elizabeth, Following your recent stay at our property, you were kind enough to answer our satisfaction survey. First, we would like to thank you very much because your feedback is valuable to us. I have reviewed your positive comment. It encourages us to persevere in the level of excellence that you have the right to expect. We look forward to welcoming you back ! :) Best regards, Chleo BODARD 1st Guest Relation & Concierge Client services and guest experience team Hôtel Barrière Le Carl Gustaf

    Dear Elizabeth, Following your recent stay at our property, you were kind enough to answer our satisfaction survey. First, we would like to thank you very much because your feedback is valuable to us. I have reviewed your positive comment. … Show more

    Hôtel Barrière Le Carl Gustaf St Barth
    3 August 2024
  • Jmg

    Reviewed: 23 July 2024 · Stayed in July 2024

    Verified review

    Very pleasant staff throughout — airport transfer, front desk, restaurant, housekeeping. Location has splendid views over Gustavia harbor, and relatively easy access to the restaurants and shops. Though the hotel is not on the beach, it is a short walk from a lovely public beach, Shell Beach at Anse de Grand Galet, where Shellona bar/restaurant is located. Breakfast food is somewhat standard, but the terrace overlooking the sea is delightful, with cool morning breezes and no direct sun.

    My room had an annoying very loud periodic vibration related to the water pipes. Whenever the pressurizing pump went on, the pipes vibrated and some water was forced out of the shower head even though the valve was closed. Fortunately this didn’t occur during the night. I can’t believe I’m the first person to observe this; the hotel should solve this problem. The bathroom also had an unusual feature in that the toilet and the open shower were in the same enclosure. This meant that for hours after using the shower, I had to walk over wet floor to use the toilet.

    Property response:

    Dear JMG, Following your recent stay at our property, you were kind enough to answer our satisfaction survey. First, we would like to thank you very much because your feedback is valuable to us. I have reviewed your positive comment. It encourages us to persevere in the level of excellence that you have the right to expect. We are truly sorry regarding the issue due to the noise in the water pipe, Our technician team are currently working on this to solve this issue. We look forward to welcoming you back ! :) Best regards, Chleo BODARD 1st Guest Relation & Concierge Client services and guest experience team Hôtel Barrière Le Carl Gustaf

    Dear JMG, Following your recent stay at our property, you were kind enough to answer our satisfaction survey. First, we would like to thank you very much because your feedback is valuable to us. I have reviewed your positive comment. It enc… Show more

    Hôtel Barrière Le Carl Gustaf St Barth
    3 August 2024
  • Catherine

    Reviewed: 6 July 2024 · Stayed in July 2024

    Verified review
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  • Samantha

    Reviewed: 4 June 2024 · Stayed in May 2024

    Verified review
  • Michael

    Reviewed: 16 April 2024 · Stayed in April 2024

    Verified review
  • Biljana

    Reviewed: 19 March 2024 · Stayed in March 2024

    Verified review
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  • Simkins

    Reviewed: 26 December 2023 · Stayed in December 2023

    Verified review
  • Alexandra

    Reviewed: 31 July 2023 · Stayed in July 2023

    Verified review

    Every detail was exquisite. Service, food, views, location, decor - all perfect.

    Property response:

    Dear Alexandra, Following your recent stay at our property, you were kind enough to answer our satisfaction survey. First, we would like to thank you very much because your feedback is valuable to us. I have reviewed your positive notes. It encourages us to persevere in the level of excellence that you have the right to expect. We look forward to welcoming you back. Best regards, Chleo BODARD 1st Guest Relation & Concierge Client services and guest experience team Hôtel Barrière Le Carl Gustaf

    Dear Alexandra, Following your recent stay at our property, you were kind enough to answer our satisfaction survey. First, we would like to thank you very much because your feedback is valuable to us. I have reviewed your positive notes. It… Show more

    Hôtel Barrière Le Carl Gustaf St Barth
    1 August 2023
  • Caroline

    Reviewed: 29 June 2023 · Stayed in June 2023

    Verified review

    Great service

    Property response:

    Dear Caroline, Following your recent stay at our property, you were kind enough to answer our satisfaction survey. First, we would like to thank you very much because your feedback is valuable to us. I have reviewed your positive comment. It encourages us to persevere in the level of excellence that you have the right to expect. We look forward to welcoming you back. Best regards, Chléo BODARD Client services and guest experience team Hôtel Barrière Le Carl Gustaf

    Dear Caroline, Following your recent stay at our property, you were kind enough to answer our satisfaction survey. First, we would like to thank you very much because your feedback is valuable to us. I have reviewed your positive comment. I… Show more

    Hôtel Barrière Le Carl Gustaf St Barth
    30 June 2023
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  • Simon

    Reviewed: 20 June 2023 · Stayed in June 2023

    Verified review
  • Christine

    Reviewed: 28 May 2023 · Stayed in May 2023

    Verified review

    the room was spacious and very comfortable. the hotel beautiful and location amazing, nice view and practical neat the town and restaurants. the service and staff were incredible! and the beach exceptional too!

    Property response:

    Dear Christine, Thank you for sharing your experience at Hôtel Barrière Le Carl Gustaf. We are delighted to read that you had a pleasant stay and that our property and teams’ service exceeded your expectations. We look forward to welcoming you back for your next visit. Best regards, Chleo BODARD 1st Guest Relation & Concierge Client services and guest experience team Hôtel Barrière Le Carl Gustaf

    Dear Christine, Thank you for sharing your experience at Hôtel Barrière Le Carl Gustaf. We are delighted to read that you had a pleasant stay and that our property and teams’ service exceeded your expectations. We look forward to welcom… Show more

    Hôtel Barrière Le Carl Gustaf St Barth
    29 May 2023
  • Al

    Reviewed: 17 May 2023 · Stayed in May 2023

    Verified review

    beautiful design and amazing views

    lots of steps

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  • Kim

    Reviewed: 2 March 2023 · Stayed in February 2023

    Verified review
  • Jay

    Reviewed: 2 March 2023 · Stayed in February 2023

    Verified review
  • Barry

    Reviewed: 24 January 2023 · Stayed in January 2023

    Verified review
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  • Sergey

    Reviewed: 19 December 2022 · Stayed in December 2022

    Verified review
  • Carr

    Reviewed: 27 November 2022 · Stayed in November 2022

    Verified review
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