Reviews of Bujumbura Hotel and Appartment 4 stars
Avenue du large, Bujumbura, Burundi
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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewThe staff where respectfull
Nothing
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewI have traveled to three different African countries and stayed in different hotels. But Bujumbura's hotel has been the best place to have experienced in terms of human relations. The hotel's staff are the best people I've met throughout my travels. They are very sincere and down to earth, full of smiles and inviting facial expressions. Thank you Gustavo, Jean Marie and the rest of the staff members. You made my stay a good one. I recommend every traveler or visitor to choose Bujumbura hotels and apartments and you will thank me later.
The only problem I had was with the electricity supply which drives everything around here. There is a standby generator but no fuel to purchase to run it, which made me feel bored. This is a general problem in the country tho, so we can't blame the ownership of the hotel.
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewExtremely third-class poor service, wasted money
Total lie , no elexctricity, no generator, very bad behave by staff,
Dear Sir We are truly sorry that your stay was affected. Unfortunately, during your visit, the entire country faced a national shortage of both electricity and fuel. This exceptional situation impacted all hotels and services, making it impossible for us to operate our generator despite our best efforts to ensure your comfort. We completely understand your disappointment and regret that these circumstances, beyond our control, affected your experience. We hope to have the opportunity to welcome you again under normal conditions and show you the true quality of our service. Kind regards,
Dear Sir We are truly sorry that your stay was affected. Unfortunately, during your visit, the entire country faced a national shortage of both electricity and fuel. This exceptional situation impacted all hotels and services, making it i… Show more
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewVery nice and helpful staff, they always have smiles 😊 on their faces and make you feel at home. Good meals at reasonable prices. the location is a bit out of town , large upmarket houses around, easy access to town, about USD$3 to take a taxi to town, many taxis around. Thank Gustave, Jean and all other staff, managers. You make our visits in Burundi memorable.
Nil
Reviewed: 25 April 2025 · Stayed in April 2025
Verified reviewGood internet, good Location near the taxi stage and supermarkets.
The noise from the pool table players and the TV noise at the bar. Customers play pool as early as 10am. Breakfast was so basic, 2 slices of bread with omelette everyday for the 3 days
Reviewed: 9 February 2025 · Stayed in February 2025
Verified reviewVery clean, serene and good staffs. I highly recommend.
Nothing. It was perfect.
Thank you so much for staying at Bujumbura Hotel and Apartment! We are delighted that you enjoyed your experience with us. Your satisfaction is our greatest reward. We hope to have the pleasure of welcoming you again very soon