Polite and helphul staff

Stayed in August 2025

We careful if you stay in summer there is an outdoor bar/club in the hotel. Friday and Saturday Nights can be loud. If you're looking for a good rest, this will not be it.

The newly renovated rooms are nice. I can't say anything about the old rooms. The location is hard to beat. Everything in the city center is in walking distance. Value for money is ok.

Stayed in August 2025

Although parking is available at the hotel I find it quite expensive 20 Euros.

Location was perfect to visit the city, plenty of restaurants nearby. The rooms were nicely decorated and the room had a big window with great views.

Stayed in August 2025

The hotel should put some mosquito nets on the balcony door and windows. They are cheap and will save AC energy costs. Sometimes at night I want to be sitting comfortably and sleeping with the windows open without bugs coming in.

This is a good hotel in a good location and very comfortable beds. I got the non-renovated room and the beds were more firm and comfortable than the renovated one.

Stayed in August 2025

Just be aware that the hotel is located in a very popular and busy location, with a number of bars and restaurants underneath the hotel.

A fantastic piece of Communist history in a very good location, easy walking distance to many of the main sights and transport links.

Stayed in July 2025

The airco was a bit noisy, but acceptable. The 'mini-bar' was almost non-existent. Only water. Would have been nice to have other drinks there.

The location is excellent. The staff is welcoming. The renovated room was very good. The view is amazing from a higher floor. We had 7th floor.

Stayed in July 2025

Outdated…needs refurbishment

Location

Stayed in July 2025

perfect location, very freindly staff

Stayed in June 2025

Needs renovation some parts of the room and bathroom

Location is excellent, breakfast the lady is warm and nice she takes such good care and so are the other staff.

Stayed in July 2025

I've stayed here before and it's sad to see how if you don't pay more you'll be forced to sleep in a very miserable room. During my current stay, the only thing is that the doors creak a lot and you can hear everything from the corridor and the neighboring rooms as noise. Also when l was leaving the hotel at exactly 11:57 and l was at the door, they started calling the room on the phone from the reception and telling you to leave. Quite rude.

The room was good.

Stayed in June 2025

Location is good

Stayed in June 2025

I stayed at one of the no renovated rooms thinking it would not be that bad… it was. The facilites are super old, even the bed sheets were old and stained. The cleaning service was bad, I feel like they just take the trash out and that’s it.

Location. Steps aways from the Main Street where all the restaurant, bars and shops are.

Stayed in June 2025

i like hospitality of reception. we landed at 4am in sofia terminal. we were walking around and so tired of road. after long walk i checked booking and saw this hotel had available room. until check in they let us sit in lobby so we rested a bit. thanks a lot to hotel. also room was good and clean.

Stayed in May 2025

There was no hair dryer at the room.

They allowed us to early check in. And we've got an awesome room with Balcony.

Stayed in June 2025

Pillows were a bit outdated.

It certainly has a post-communjst charm :) and the balcony view is amazing: from the city to the mountains far behind. Very nice!

Stayed in June 2025

Wifi was disappearing very often- irritating.

The welcome and professionalism of the staff. I like the location, I need this location for the things I need to do, that is why I don’t mind being in an in refurbished room. Air conditioner- excellent, works well, without it when it is +29-30 outside is difficult. All my requests were answered by the caring staff.

Stayed in June 2025

I ordered a shuttle to take me from the airport, but half hour before landing they send a me message, that all their shuttles are busy. I ordered it four days before. That was so unprofessional , so sorry i will never trust them again.

Stayed in June 2025

The hotel is nice, only personal feeling is that art is a bit too much for my taste.

The location of the hotel is nice. It is in a central location.The rooms was clean and comfy. The beds are nice and pillows are not those soft uncomfortable ones. The bathroom was clean and spacious. Good value for the money. Definitely will have it in our list for future visits and recommend it to friends

Stayed in June 2025

Washroom ,as no toiletries provided not even a soap morning had to ask the housekeeping for soap shampoo.rooms really need urgent renovation.

Location staff breakfast .

Stayed in June 2025

I thought it had a restaurant ! I arrived late and had no energy to go out x It should say if the restaurant is just for breakfast x

The hotel was lovely as were the staff x

Stayed in May 2025

A lotttttt off dast from the carpet

Stayed in May 2025

No balcony

All great, except the fact that you see roofs through the window…

Stayed in April 2025

Nothing to mention

Excellent location in Sofia city centre, next to bus and subway stations. The room was clean and tidy, reception staff was helpful and responsive.

Stayed in May 2025

There is a difference between rennovated and non-renovated rooms. make sure to book the renovated room

The location is very central, and its value for money. The room was basic but very clean, and the staff were really helpful.

Stayed in May 2025