Reviews of Hotel Elena 3 stars
Bulgaria Boulevard 21V, 5000 Veliko Tŭrnovo, Bulgaria
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Reviewed: 19 August 2025 · Stayed in July 2025
Verified reviewVery friendly and helpful hosts, big room, comfortable bed, good restaurant downstairs.
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewWe had a great stay at Hotel Elena in Veliko Tarnovo. The staff were incredibly friendly and welcoming — truly one of the highlights of our visit. We arrived late in the evening, and although the restaurant was about to close, they still made us a pizza, which was a very kind gesture. There’s a nice little terrace to relax on, à la carte breakfast in the morning, and smiles all around from the team throughout our stay. There’s also a convenient parking lot right across from the building, and the hotel is within walking distance to the city center. Highly recommended!
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Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewThe biggest issue with both rooms I got was they were 'hosting' cockroaches.
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewReviewed: 8 June 2025 · Stayed in June 2025
Verified reviewReviewed: 31 May 2025 · Stayed in May 2025
Verified reviewVery comfortable and clean. The room was spacious, with a nice terrace as well. Breakfast was pretty decent, and there are lots of parking spaces around. Very calm area at night, and the staff was overall friendly. Good value for money.
It's a bit far from the center (around 30 mins walking). It is very easy to jump from one room to another through the terrace, which made us feel a bit uncomfortable, even more since the terrace door didn't close properly. A/C was a bit noisy.
Reviewed: 29 April 2025 · Stayed in April 2025
Verified reviewReviewed: 23 April 2025 · Stayed in April 2025
Verified reviewReviewed: 18 April 2025 · Stayed in April 2025
Verified reviewFriendly staff, free parking and pet friendly
Reviewed: 10 March 2025 · Stayed in March 2025
Verified reviewunpleasant smell of carpet near bed
Reviewed: 22 February 2025 · Stayed in January 2025
Verified reviewReviewed: 18 February 2025 · Stayed in February 2025
Verified reviewReviewed: 8 February 2025 · Stayed in February 2025
Verified reviewVery friendly and hardworking staff. Everyone was polite and super helpful.
I would have like to have a kettle in my room to make my own coffee but overall that's a personal preference.
Reviewed: 30 December 2024 · Stayed in December 2024
Verified reviewReviewed: 21 December 2024 · Stayed in December 2024
Verified reviewyou get what you pay
in room smells of smoking, in the ceiling it was a water leaking mark, the bathroom is very tight, the breakfast is poor, the pillow is 😖
Reviewed: 25 November 2024 · Stayed in October 2024
Verified reviewReviewed: 7 November 2024 · Stayed in November 2024
Verified reviewNice breakfast.
Room 21 needs some big improvements. The ceiling is about to fall down because of some water infiltrations and the windows are very bad at sound proofing because you hear all the street traffic.
Reviewed: 27 October 2024 · Stayed in October 2024
Verified reviewReviewed: 27 October 2024 · Stayed in October 2024
Verified reviewGreat location at walking distance from the center. Breakfast was fresh and delicious included in the price, highly recommended :)
Reviewed: 18 September 2024 · Stayed in September 2024
Verified reviewExtremely kind stuff, good food, comfortable room.
Reviewed: 31 August 2024 · Stayed in August 2024
Verified reviewReviewed: 16 August 2024 · Stayed in August 2024
Verified reviewBreakfast was okay. You can choose from several products, but the pancakes had a sour taste, not sure if from any of the ingredients. The staff was very friendly. There is a parking space which is a plus.
The carpet in the room was stained. You mostly cannot pay by card. The hotel facilities are none, maximum 2 stars.
Reviewed: 23 July 2024 · Stayed in June 2024
Verified reviewReviewed: 8 July 2024 · Stayed in July 2024
Verified review