Chemin Du Val 30 A, 4960 Malmedy, Belgium
#9 of 10 hotels in Malmedy
Guests' ChoiceBased on 47 hotel reviews
8.2Cleanliness
8.6
Comfort
8.5
Location
9.1
Facilities
8.2
Staff
8.8
Value for money
8.1
Free WiFi
8.6
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Showing 1 – 25
Reviewed: 17 August 2025
Ralf
GermanyAt the outdoor pool there is only one single ladder to enter, the top rung is bent and I don't know if it can withstand my overweight. I also don't know if I can stand there, because depth information is missing. At the outdoor pool, a discret clock is missing, so that I can arrive for table reservations in time. The overall positive impression is significantly overshadowed by the fact that the staff – apart from a receptionist and a well educated waiter – wants to speak exclusively French with the guest. The menus are only very incompletely translated into foreign languages. I feel very uncomfortable. As a frequent traveler, I have never ever experienced anything like this anywhere in the world. That's why I'm not returning to that resort.
Size of the room. Nice balcony with garden and pool view. Location: Not far from the Vennbahn route in Waimes. Garage for bicycles availale.
Stayed in August 2025
Reviewed: 12 June 2025
Paul
United KingdomThe breakfast was a bit pricey for what it was
Stayed here for 3 nights to go to the Spa 8hour motorcycle race , lovely location in a woodland valley with paths for walking and cycling, room was pretty standard hotel fare but was clean and comfortable, plenty of facilities, all the staff were polite and helpful, hopefully I'll return when I can make more of the facilities.
Stayed in June 2025
Reviewed: 14 April 2025
Del
Belgiumeverthing
Stayed in April 2025
Reviewed: 3 January 2025
Sarah
AustraliaClean, quiet, friendly staff!
Stayed in January 2025
Reviewed: 8 December 2024
Alan
NetherlandsBreakfast was adequate - nothing elaborate but enough to be satisfied
The staff were very friendly and helpful
Stayed in November 2024
Reviewed: 26 November 2024
Pepijn
NetherlandsThe breakfast was available from 08:30 and not earlier. That was late for us as we wanted to start early with the hiking in the environment.
The resort is on a very nice remote location within the forest. It is really quiet and you can find your rest here with the fresh air from the nature. The staff is really friendly and the vibe is good. We had a standard room for 2 persons which is just big enough for the 2 of us. The shower was hot and comfortable and the beds were also of good quality. They have a spa (swimming pool, hot steam room and a jacuzzi) which was wonderful and very relaxing.
Stayed in November 2024
Reviewed: 16 September 2024
Erik
NetherlandsRooms were a bit noisy Administration in front and afterwards
Amazing location. It's a resort with also some hotelrooms Staff was very kind and helpfull Diner was very good !
Stayed in September 2024
Reviewed: 15 September 2024
Diana-elena
BelgiumBed and pillows extremely uncomfortable, standard room is a bit small
The location is superb, staff is friendly
Stayed in September 2024
Reviewed: 25 August 2024
Alex
SwitzerlandThe layout of the shower with an open door to the room.
The staff was very helpful with the check in and check out procedures while arriving outside the reception schedule. The big bed size.
Stayed in August 2024
Reviewed: 21 August 2024
Ian
United KingdomBathroom could be improved and a towel rail would be beneficial. Basin plug did not retain water which was wasteful. Shower had no place to put items.
We have used the hotel previously and it again lived up to expectations. It is in a lovely setting and is reasonably accessible when driving a Ross Europe.
Stayed in August 2024
Reviewed: 21 August 2024
Richard
United KingdomThe standard room was okay. Clean but very basic. Could really improve with tea/coffee facility.
Staff were very friendly /helpful. Food was excellent. So were the facilities, indoor and outdoor pools etc.
Stayed in August 2024
Reviewed: 20 August 2024
Tayyab
United KingdomI was not happy that breakfast is only available from 8:30am online, and to be told this information over messages breakfast only starts from 8:30am , to find that breakfast had started before 8am from other guests after I had left at 8am. I don’t understand why I was told false info.
Great lodge with facilities , nice pool and tennis court
Stayed in August 2024
Reviewed: 24 July 2024
Ian
United KingdomGood location, setting, restaurant evening meal and good breakfast. Potentially good for a young family active holiday (swimming, cycling, walking, tennis), within easy reach of Calais ferries.
Stayed in July 2024
Reviewed: 27 June 2024
Tony
United KingdomCracking place…. If I’d taken my wife, but I was on a solo bike trip, so didn’t make the most of the amenities….,which were plentiful. Restaurant staff made room for me when it was fully booked….
Stayed in June 2024
Reviewed: 5 April 2024
Sara
BelgiumBreakfast and wellness facilities could be improved.
Very clean. Small room but quiet and comfortable.
Stayed in April 2024
Reviewed: 10 August 2023
Ian
United KingdomThis time we missed breakfast as we had to be away by 8am. If they had served breakfast from 7:30am we would have used it.
The second occasion we have used the hotel as an overnight stop and it was again good, with a nice relaxed dinner in the restaurant.
Stayed in August 2023
Reviewed: 27 May 2023
Ian
United KingdomThe pillows on the bed could have been better and the bathroom lacked any means to hang towels. The good walk-in shower had no shelf to place shampoo.
We used the hotel for an overnight stop. It was wonderfully relaxing to spend the evening having a nice meal in a very pleasant woodland setting. It was a nice location to wake up and have a really good breakfast before another long drive. Parking was perfect just outside the entrance to access our room.
Stayed in May 2023
Reviewed: 27 August 2025
Mandy
United KingdomBeautiful secluded hotel,lots of activities, food was very good
Stayed in August 2025
Reviewed: 30 March 2025
John
IrelandRoom was very tired. Very basic facilities inside in the room.
Nice location & surroundings
Stayed in March 2025
Reviewed: 3 November 2024
Dominika
BelgiumSuch a nice place in a peaceful location with a good service. Hotel lays in the middle of forest, couldn't be closer to the nature. What's more swimming pool, jacuzzi, sauna and lot of other attractions are included in the price. Perfect place for long weekend for the whole family and for a couple too. We'll come back with a pleasure!
Stayed in November 2024
Reviewed: 8 June 2023
Mark
United KingdomWe booked this hotel specifically because it had some good facilities ie a bar, a restaurant, indoor swimming pool, table tennis and golf putting. All on-site and there was no need to leave the premises. However all of these were closed for the evening after our arrival, with reception also closed - partners arrived just before reception closure at 6pm to get keys. The indoor swimming pool was open, but this was used for the whole evening by aqua spin classes.- and so no room. We had to drive to the nearest town (10 minutes) to get takeaway food and refreshments which we consumed on the benches in the garden - without any cutlery, plates or glasses. We received no prior notification of the closed facilities
It is a nice property, very clean and comfortable rooms with an excellent breakfast.
Stayed in May 2023
Reviewed: 5 March 2023
Olivier
Belgiumstaff was un pleasant, breakfast was poor. we were left with leftovers
the room was comfortable
Stayed in March 2023
Reviewed: 13 November 2022
Siafrei
NetherlandsShower has no door, it's not convenient. There were no hokes to put the towels on in the shower. Smell in the toilet upon arrival stayed till our departure Balcony is common for 4 other rooms, no personal space on the balcony and neighbors could enter your balcony. Staff and the reception was tired and not helpful. Didn't tell us anything about the hotel or surroundings. Inconvenient fact that the reception closes at 18:00 and that's it. After 18:00 there's barely anyone on site.
Location is great for hikes and someone who wants to stay closer to nature (remote). The room was quite spacious and clean Comfy bed View from the balcony was nice
Stayed in November 2022
Reviewed: 18 September 2022
Christian
DenmarkThe receptionist... Uptight, not very friendly. I was travelling with a friend, so we needed two blankets in stead of one, but the receptionist wouldn't give us an extra.
Stayed in September 2022
Showing 1 – 25
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