Reviews of ibis Liège Centre Opéra 3 stars
Place de la République Francaise 41, 4000 Liège, Belgium
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Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewBreakfast was excellent, a great selection. Room clean and comfortable
No real negatives, the lift was a bit slow to come.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewFriendly staff
Car park was very hard to find, room very dated and beds old. Bedsheets stained and room not very clean.
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewProximity of everything
The shower was broken and spewed water everywhere , the fan in the room had not been cleaned in weeks, so we disconnected it to ensure all of the dust would not be on the be etc
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewExcellent location. Rooms were modern and bed was comfortable. Super clean. Definitely recommend to stay here.
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewPosition , near points of interest and tram lines
No aircon
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewThe location in the city center is great and the price of the car park (EUR 10 per night) is very good.
- We realized on the first evening when we were about to go to sleep that the bed was full of bed bugs (room 501), one could literally see them crawling all over the pillows and the bed. Luckily, we realized it before actually going to bed (we still got some bites, though). As a consequence, we had to change the room around midnight. The staff reacted to this as if I had reported that we had run out of toilet paper - the guy at the reception did not seem surprised, he simply gave as another room, did not say a word. There was never an apology or a follow-up afterwards (we stayed for four nights, this happened on the first evening). - In the first room we got (501), it also smelled like mould in the bathroom - which was quite unpleasant. - Overall, the hotel is run-down and in dire need of a renovation. - Breakfast (which we did not take this time) is overpriced with EUR 16 per person. It is down in the basement (no daylight) and the food is mostly not fresh. There are nice bakeries and restaurants around the corner - where once can get much more value for the same price.
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewUnbeatable great location, reasonable parking with direct access to the hotel, nice staff
Use of parking garage not recommended for big sized cars/SUVs
Dear Horst Toni, Thank you very much for your kind review! We're delighted to hear that you enjoyed our central location, convenient parking, and the friendliness of our team. You're absolutely right — the parking garage is very practical, but it can indeed be a bit narrow for larger vehicles or SUVs. We appreciate you sharing this tip with future guests. We hope to have the pleasure of welcoming you back on your next visit to Liège! Kind regards, Mathéo – Reception
Dear Horst Toni, Thank you very much for your kind review! We're delighted to hear that you enjoyed our central location, convenient parking, and the friendliness of our team. You're absolutely right — the parking garage is very practical,… Show more
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewReviewed: 3 July 2025 · Stayed in June 2025
Verified reviewCentral location.
The rooms have no air conditioning or fans and during heat wave this far from ideal.
Dear Sir, Thank you for sharing your feedback. We are glad you appreciated our central location. We understand your concerns regarding the lack of air conditioning and fans, especially during the heat wave, and regret any discomfort this may have caused. We appreciate your comments as they help us improve, and we hope to have the opportunity to welcome you again under better conditions. Kind regards, Mathéo – Reception
Dear Sir, Thank you for sharing your feedback. We are glad you appreciated our central location. We understand your concerns regarding the lack of air conditioning and fans, especially during the heat wave, and regret any discomfort this … Show more
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewBreakfast is fine, good coffee. Location! If you go to the opera it is just across the road. Staff are super friendly. Neighbourhood is very rough.
Bed too short, one small pillow, sweaty, room small but okay. Curtain too short let light through.
Dear Jan, Thank you for your detailed feedback. We’re glad you enjoyed our breakfast, coffee, friendly staff, and convenient location near the opera. We are sorry to hear that some aspects of your room did not fully meet your expectations, such as the bed size, pillow, and curtains. Your comments about the neighborhood are also noted. We appreciate your input as it helps us improve and hope to have the opportunity to welcome you again. Kind regards, Mathéo – Reception
Dear Jan, Thank you for your detailed feedback. We’re glad you enjoyed our breakfast, coffee, friendly staff, and convenient location near the opera. We are sorry to hear that some aspects of your room did not fully meet your expectations… Show more
Reviewed: 28 June 2025 · Stayed in May 2025
Verified reviewReviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReviewed: 28 June 2025 · Stayed in June 2025
Verified reviewFriendly staff , position in city centre
I use to book Ibis hotels when I travel for business because of their standard quality. This was an exception: old buildings , old everything inside the room , not so clean ( the carpet was a little dirty), and listen here : without air conditioning system ! The room was too hot , and there was no chance to open the window because it was at the fifth floor. They put only an old and noisy fan ! I had to sleep without clothes for the too hot temperature inside the room, and outside in Liegi it was 17 degrees not 30! This could work only if rate was cheap, but not for the money I paid. Breakfast was acceptable, but fruit was overripe , almost gone. There is a park for car near the hotel, and I had to pay 18 euro for one night ! And moreover it's very difficut to get in because of street works. Finally : the worst Ibis hotel I've never book in my entire life.
Dear Mr. Giuseppe, Thank you for sharing your detailed feedback. We are sorry to hear that your stay did not meet the usual standards you expect from Ibis hotels. We appreciate your compliments regarding our friendly staff and central location. However, we regret the discomfort caused by the lack of air conditioning and the inability to open the window on the fifth floor during warm weather. We understand how difficult this must have been for you and apologize sincerely. Regarding the cleanliness and condition of the room, as well as the breakfast quality, your comments have been shared with our team to improve our services. We also acknowledge the challenges you faced with the parking and nearby street works, and we regret any inconvenience caused. We hope you might consider giving us another chance in the future under better circumstances. Kind regards, Mathéo – Reception
Dear Mr. Giuseppe, Thank you for sharing your detailed feedback. We are sorry to hear that your stay did not meet the usual standards you expect from Ibis hotels. We appreciate your compliments regarding our friendly staff and central loc… Show more
Reviewed: 23 June 2025 · Stayed in May 2025
Verified reviewReviewed: 20 June 2025 · Stayed in May 2025
Verified reviewLocation is definitely a big plus. Helpful and pleasant staff! Good solution for car parking offered.
I got an extremely small room, windows don’t open and there is no airco. There is room for improvement in terms of cleanliness as well.
Reviewed: 19 June 2025 · Stayed in June 2025
Verified reviewReviewed: 16 June 2025 · Stayed in June 2025
Verified reviewFriendly reception
No fresh air in the room.
Dear Janique, Thank you for your feedback. We are glad you appreciated the friendly reception. We understand that the lack of fresh air in the room was an inconvenience and we apologize for that. We hope to have the pleasure of welcoming you again soon. Best regards, Mathéo – Reception
Dear Janique, Thank you for your feedback. We are glad you appreciated the friendly reception. We understand that the lack of fresh air in the room was an inconvenience and we apologize for that. We hope to have the pleasure of welcoming y… Show more