Marktplatz 8, 4750 Butgenbach, Belgium
#7 of 28 hotels in Butgenbach
Guests' ChoiceBased on 49 hotel reviews
9.0Cleanliness
9.5
Comfort
9.4
Location
9.1
Facilities
9.3
Staff
9.6
Value for money
8.7
Free WiFi
9.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 19 July 2025
Johan
NetherlandsIf I had to mention two small points of improvement: at the breakfast buffet, guests boil their own eggs, but there’s no ice bath to cool them down afterward. Adding one would make handling the eggs much easier. Also, while I really appreciated the excellent air conditioning in our room, it was placed directly above the bed, which wasn't ideal.
A long weekend away in Belgium, where the warm hospitality of the staff made all the difference. Everyone knew exactly how to create a truly relaxing experience. The owners clearly understand what it takes to create a relaxing and welcoming atmosphere. The small spa is a real treat, and the gym is more than adequate for a proper workout. The area is stunning, with many scenic walks right at your doorstep.
Stayed in July 2025
Reviewed: 14 May 2025
Ben
United KingdomWe were in the annex, which is only a few rooms, but they are not quite to the same modern standard as the main building.
The main hotel building is lovely, with a swimming pool and wellness area open to all. Food is served in a main dining room where you keep your table for the duration of your stay. What was amazing was that the half board price included a four course evening meal and a buffet breakfast. The food was lovely and the selection of drinks available was great with local beers and a large wine list.
Stayed in May 2025
Reviewed: 2 May 2025
Neil
NetherlandsAir conditioning was not working properly
Very clean, nice, well equipped and excellent food
Stayed in May 2025
Reviewed: 24 April 2025
Csaba
Hungaryroom giving to the roof pricey restaurant worn down gym
clean room good swimming pool
Stayed in April 2025
Reviewed: 21 April 2025
Alexandra
United StatesAmazing staff, beautiful property, great food
Stayed in April 2025
Reviewed: 19 February 2025
Frank
Germanythe room in the annex building needs a bit of renovation, especially in the bathroom, space missing in the room under the roof especially around the bed and in the shower, not very comfortable for tall persons
Very professional, friendly and helpful staff everywhere, fantastic food and very nice pool facilities
Stayed in February 2025
Reviewed: 19 June 2024
Ibrahim
Netherlands-
Everything was good
Stayed in June 2024
Reviewed: 16 May 2024
Rachael
United KingdomNot much but if I had to pick the car park got full quickly
The food and staff were outstanding. Very clean and comfortable. Definitely would return
Stayed in May 2024
Reviewed: 14 May 2024
Stephen
United KingdomAlthough it was very nice and what I wanted I felt it was lacking slightly on the hot menu choice and also missing things like waffles and pancakes.
The whole place had a nice feel and we liked that we had our own place set for diner and breakfast.
Stayed in May 2024
Reviewed: 7 May 2024
Raymond
United Kingdomfirst class hotel.
Stayed in April 2024
Reviewed: 29 April 2024
Leontine
AustraliaBreakfast buffet was excellent; swimming pool and wellness area were lovely, especially because it was super cold outside.
Stayed in April 2024
Reviewed: 16 April 2024
Michel
Luxembourgnothing to complain about
breakfest was very good dinner was excellent
Stayed in April 2024
Reviewed: 10 April 2024
Anastasia
NetherlandsModern cosy hotel with exceptional cuisine and great facilities (swimming pool and saunas).
Stayed in March 2024
Reviewed: 29 February 2024
Susanna
NetherlandsI stayed 3 nights to celebrate my husband’s birthday and it became a fantastic experience. Facilities are on a boutique level and the spa is cleaned and perfect if you want to relax. The attention for details and the professionalism of the staff exceeded my expectations. The restaurant is managed in a high class range on a level of Michelin star. All three dinners were unique experiences. It’s a place that you must visit if you want to relax and recharge form the daily routine. We will come back for sure. Daniel and Jennifer are great hosts and all the staff deserve a 10! Thanks!
Stayed in February 2024
Reviewed: 2 January 2024
Eirik
NorwayFresh orange juice for breakfast
Great facilities, New & Clean, Nice Spa, Great food
Stayed in December 2023
Reviewed: 29 December 2023
Jonathan
United Kingdomlong walk to our table ffrom thr buffet
Stayed in December 2023
Reviewed: 24 October 2023
Christine
BelgiumWe were a group of eight older ladies celebrating birthdays... None of us could find a single fault with our stay. It was excellent and the staff were wonderful.
Stayed in October 2023
Reviewed: 16 October 2023
Ingrid
NetherlandsNothing
The hospitality of the staff, the breakfast and dinner are of high quality. Besides that, this hotel's spa is also very nice!
Stayed in October 2023
Reviewed: 25 September 2023
Nadiazhk
BelgiumNot much. The rooms were a little hot due to being in the attic. Didn´t help much in the middle of summer. Otherwise there was not much to complain.
The "Hof" is a wonderfull spa including hotel, if your into nature and relaxing. The rooms are spread out on several buildings around the main hotel (mind you, all in a very village surrounding). Access to all kinds of outdoor and indoor activities. Really quiet.
Stayed in July 2023
Reviewed: 21 August 2023
Philipp
GermanyExcellent breakfast and dinner; super friendly and attentive staff
Stayed in August 2023
Reviewed: 28 April 2023
Bifield
United KingdomQuality of the room and friendliness of the staff.
Stayed in April 2023
Reviewed: 21 January 2023
Johan
BelgiumGreat place to spend a relaxing weekend, with good comfort, food and service.
Stayed in January 2023
Reviewed: 17 December 2022
Harutyun
Belgiumthe only thing that we didn’t like was a massage. The rest was super!
Stayed in December 2022
Reviewed: 21 August 2025
Luca
BelgiumThere are no comments available for this review
Stayed in August 2025
Showing 1 – 25
Sydney, Australia
Ipswich, UK
Liverpool, UK
Viveiro, Spain
Tignale, Italy
Le Mars, USA
Panglao, Philippines
Hanoi, Vietnam
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content