There was nothing I specifically didn't like however sometimes room service food was cold on one occasion but If I spoke to staff they would have resolved the issue and some things were not available on the menu (mocktails, certain food) but this did not cause a problem as there was a big variety of food and drink to pick from. A suggestion maybe to have Netflix available on the TVs so people can login and watch movies! :)

Overall the hotel was very good! The staff were lovely and would go out of their way to be helpful give information and help with anything needed they exceeded their job role and were very welcoming people. They also knew when to give space and be overall very respectful. The room was very comfortable and was very nice facilities with extras that came in handy such as a constant water bottles (4 a day) hair dryer, sewing kit, tea & coffee, kettle and toothbrushes. The balcony was lovely and had a good view for the three different rooms we stayed at. The menu and breakfast buffet had a variety to pick from all different varieties, all the food was very yummy and the morning coffee was my favorite part. The pool was lovely for the time I came as it was empty and I could spend time in the pool with not disturbance's.

Stayed in June 2025

Rent is little bit high

Very good service and food

Stayed in January 2025

There were some mosquitoes, even inside the room. There is no alcohol available at the 24-hour cafe or on the terrace. The pool is on the terrace, but the pollution from the city makes it not as pleasant as it could be.

The hotel was very nice. The staff was very kind and friendly. There is a very nice restaurant on level 1—Breakfast is very tasty and available from 6 to 10 am. There is also a terrace with a beautiful view of the city. There is also a 24-hour cafe where you can have drinks, smoke cigarettes, and play pool.

Stayed in December 2024

Clean facility, nice staff.

Stayed in December 2024

Friendly staff

Stayed in December 2024

I miss a better selection of fresh fruit for breakfast.

The hotel is located in a quiet area, but still easily accessible I like the big rooms, the spacious bathroom and the big shower.

Stayed in July 2024

Pool is not big (but great to have!) Laundry a bit expensive compared to everything else.

Nice, comfortable hotel in good location in Banani. Very friendly staff, good breakfast.

Stayed in June 2024

In breakfast the options for vegetarian very less.

Courteous staff , rooms good

Stayed in May 2024

The rooftop is a mess and needs renovation. The room temperature was quite low, ranging from 15 to 18 degrees Celsius, because the AC in the room does not have a heating function.

The helpful and friendly staff, including Masum, Jewel, Obyed, and others, assisted with check-in and check-out, provided newspapers, and arranged airport pickups. The quiet environment and excellent café on the ground floor add to the overall experience.

Stayed in January 2024

No alcohol available (but I guess it's Bangladesh so it's kind of normal)

Vey good hotel, European standard. Good breakfast buffet, fast wifi, nice and clean rooms (great beds), quiet A/C. I was very impressed. Location is safe (Banani area). Staff were very nice and helpful.

Stayed in June 2023

A travel desk can be add with the others good facilities

The staffs was so positive, helpful,friendly and professional. Found always ready to help with smiling face.

Stayed in April 2023

very expensive

cleanness and staff behavior

Stayed in December 2022

Inside dinner / restaurant area could be more cozy in the evening with better lighting and style.

Kind, caring and warm reception. Cozy spacious rooms. Superb location yet calm and quite. Food is fine. Arranged transport to/from airport. I will return again

Stayed in November 2022

Breakfast choices limited but food quality is good. Very helpful as I need to travel at 6am to other city, they can help to pack breakfast and coffee for your journey, wonderful services. The Duty Manager is very helpful as I was stuck at some meeting place with heavy rain for whole days, unable to get any transportation back to hotel for more than 2 hours. Contacted the hotel reception for help, they immediately arrange a car to pick me back to hotel. It was very grateful help and though by the hotel staff, Excellent services and care.. Cheer !

Stayed in October 2022

so much to like, location, comfort, cleanliness.

Stayed in November 2022

The selection of fruit for breakfast could be bigger. For European guests, the morning and regular prayers of the Muslims are a bit disturbing, but the hotel is not responsible for this.

I received an airport shuttle upon request which was very helpful for me. The staff is always friendly and very helpful. The rooms are large, clean and well equipped. The bathroom is very clean and has a nice shower. The pool on the roof invites you to relax, on hot days it is a real cool down and worth its weight in gold

Stayed in August 2022

Maybe better coffee and tea for breakfast, although it was not bad but for this hotel it could be better.

Comfortable hotel, nice rooms. Staff are friendly and willing to help. Cleaners are good. Location is quite good in Banani.

Stayed in August 2022

Service and environment

Stayed in August 2025

Overall, everything was great. The environment was great. The staff were helpful. Location is also very good.

Stayed in July 2025

Excellent hospitality, nice ambiance and very friendly staff . It’s like home away from home.

Stayed in March 2025

Nothing at all

Everything was perfect! Location, staff, facilities, breakfasts… I have no complaints at all. Complete enjoyment in a quiet, clean and safe part of the city. My sincere recommendation for everyone who wants to visit Dhaka.

Stayed in May 2025

Excellent

Stayed in January 2025

Wow what a hotel didn't wanna leave

Stayed in January 2025

They deliberately deceive foreign tourists. Said that my VISA did not pay successfully. But in fact, I have already deducted the fee. In the end, the store said that they would refund the fee to me, but I returned to China and the money was not received. From their service I know that this is not their first time!

They deliberately deceive foreign tourists. Said that my VISA did not pay successfully. But in fact, I have already deducted the fee. In the end, the store said that they would refund the fee to me, but I returned to China and the money was not received. From their service I know that this is not their first time!

Stayed in June 2024