Reviews of Tamarind, Barbados, An Autograph Collection All-Inclusive Resort 4 stars
Paynes Bay Beach, BB24023 Saint James, Barbados
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Reviewed: 2 July 2024 · Stayed in July 2024
Verified reviewReviewed: 14 June 2024 · Stayed in May 2024
Verified reviewI loved everything about Tamarind. They have a beautiful beachfront, clean rooms, helpful and genuine staff, and a good location to other attractions.
The only downside we experienced was the hardness of the beds. They were not very comfortable, but this was also the case when we stayed at the Sugar Bay resort.
Good Afternoon Lindsay, Thank you for your comments. We are pleased that your stay was enjoyable. We are sorry that you experienced issues with the bed. We could have placed a topper on the bed for comfort. Looking forward to seeing you again after our renovations. Warm Regards, Neil Weekes
Good Afternoon Lindsay, Thank you for your comments. We are pleased that your stay was enjoyable. We are sorry that you experienced issues with the bed. We could have placed a topper on the bed for comfort. Looking forward to seeing you … Show more
Reviewed: 30 May 2024 · Stayed in May 2024
Verified reviewReviewed: 21 May 2024 · Stayed in May 2024
Verified reviewReviewed: 19 May 2024 · Stayed in May 2024
Verified reviewReviewed: 16 May 2024 · Stayed in May 2024
Verified reviewFood was decent, as was the selection of cocktails available. The beach is lovely and some of the staff are friendly.
I'm certain I didn't get my money's worth for an 'all-inclusive'. There was nothing special about my room or its view. Some of the staff were unfriendly and could be more helpful with just a little bit of effort.
Reviewed: 12 May 2024 · Stayed in May 2024
Verified reviewOutdoor dining and bar areas. Excellent beach. Outdoor bars conveniently located. Three pools. Staff were exceptional and made the trip wonderful.
Nothing
Reviewed: 10 May 2024 · Stayed in April 2024
Verified reviewThe staff were lovely
The building and rooms were filthy and dated. The food at dinner was not edible
Dear Selina, On behalf of the team at Tamarind, I extend sincere apologies for your disappointing experience. We never want to hear of a guest not enjoying his/her stay and always welcome any opportunity to address issues on site. I hope, however, that your recent stay has not changed your mind from returning one day.
Dear Selina, On behalf of the team at Tamarind, I extend sincere apologies for your disappointing experience. We never want to hear of a guest not enjoying his/her stay and always welcome any opportunity to address issues on site. I ho… Show more
Reviewed: 2 May 2024 · Stayed in April 2024
Verified reviewNothing about the breakfast. The breakfast needs better options. The food overall needs to be improved.
If we're in Barbados then it makes sense that we should be eating more authentic Barbadian dishes. 1 lunch in a week is not enough. Is the hotel scared to feature the food of it's culture or is the ownership obviously not Barbadian and could care less for preserving and promoting the culture. I'm sure that's it.
Dear Purdy, Thank you for sharing your feedback. Your comments regarding your culinary experience have certainly been noted and shared with the team. Apart from this, it seems like you truly had a great time, so with that being said, we are looking forward to a return visit in the not-too-distant future.
Dear Purdy, Thank you for sharing your feedback. Your comments regarding your culinary experience have certainly been noted and shared with the team. Apart from this, it seems like you truly had a great time, so with that being said, we ar… Show more
Reviewed: 29 April 2024 · Stayed in April 2024
Verified reviewGreat location with a lovely private beach. Gorgeous view and the kids loved the water sports
The rooms were a bit dated but they are refurbishing the property this year
Thank you for a great review, Joanna! We are pleased to know that you and your family had such an awesome time with us. Don't hesitate to return to Tamarind whenever your travels bring you back to Barbados.
Reviewed: 29 April 2024 · Stayed in April 2024
Verified reviewFriendly staff , good food , good drink , clean
Nothing
Thank you, Andrea!! It was a pleasure having you, and we too look forward to welcoming you back after the renovation.
Reviewed: 27 April 2024 · Stayed in April 2024
Verified reviewReviewed: 23 April 2024 · Stayed in March 2024
Verified reviewPleasant beach
Food was below average At breakfast birds were on the tables - pecking at the food! Toilet didn’t flush properly
Dear Michael, Thank you for sharing your review. On behalf of the team, I apologize that the food on offer was below your expectations, and that you experienced other challenges outside of this as we generally aim to please in all areas of our operation. With that being said, I truly hope you choose Tamarind again should your travels bring you back to this area next year after the refurb is complete.
Dear Michael, Thank you for sharing your review. On behalf of the team, I apologize that the food on offer was below your expectations, and that you experienced other challenges outside of this as we generally aim to please in all areas of… Show more
Reviewed: 20 April 2024 · Stayed in March 2024
Verified reviewReviewed: 14 April 2024 · Stayed in April 2024
Verified reviewNothing this time
2 families with small children (age 2,3 and 8, having travelled 12 hours were told there was no space at the hotel. The treatment by the front desk on arrival was lacking in explanation or apologies despite our pre-payment and confirmation in writing just 3 days prior to arrival. We had to wait 2 hours for the arrival of GM for satisfactory response. A visit to the Tamarind later in the holiday showed the pool was not clean and child's foot punctured by a piece of metal wire in the pool.
Dear Diane, On behalf of the Tamarind team, I sincerely apologize for your experience. What you described is not the usual stayover or post-stay feedback we receive from our customers, so I have shared this with the team as an opportunity to improve on all we do each day and at each stage. Thank you for taking the time to comment and I trust that where you eventually holidayed on island was indeed enjoyable. All the best.
Dear Diane, On behalf of the Tamarind team, I sincerely apologize for your experience. What you described is not the usual stayover or post-stay feedback we receive from our customers, so I have shared this with the team as an opportunity … Show more
Reviewed: 7 April 2024 · Stayed in April 2024
Verified reviewBeautiful hotel, stunning setting, room was very spacious
Children’s food options were disappointing poor service in restaurant Dining room was not air conditioned No evening entertainment
Dear L, Thank you for taking the time to provide feedback. Your comments about the children's food options and restaurant service are duly noted and have been shared with the team. As for evening entertainment, this is usually on at least 4 times a week, so I would have to see why you would have commented on a lack thereof. Nonetheless, we thank you for choosing Tamarind and hope you will return one day.
Dear L, Thank you for taking the time to provide feedback. Your comments about the children's food options and restaurant service are duly noted and have been shared with the team. As for evening entertainment, this is usually on at le… Show more
Reviewed: 19 March 2024 · Stayed in March 2024
Verified reviewOn the beach
Bit tired
Dear Angela, Thank you for taking the time to rate your stay. I hope to see you back with us again on your next Barbados trip.
Reviewed: 27 February 2024 · Stayed in February 2024
Verified reviewLocation
Old and Tired
Thank you for your feedback Bernadette!
Reviewed: 26 February 2024 · Stayed in February 2024
Verified reviewThe beach setting and close to a Holetown
Very tired, not all facilities open as described
Dear Sarah, Thank you for sharing your comments. We apologize that you felt somewhat disappointed with the value of your holiday experience as it is always our intention to deliver on our promise of a truly unforgettable holiday. On behalf of the team, please accept our apologies. We hope, however, that we get another opportunity to welcome you back to our shores on your next international vacation.
Dear Sarah, Thank you for sharing your comments. We apologize that you felt somewhat disappointed with the value of your holiday experience as it is always our intention to deliver on our promise of a truly unforgettable holiday. On behalf… Show more
Reviewed: 23 February 2024 · Stayed in February 2024
Verified reviewThe hotel was an absolute disgrace. Dirty, falling to bits and an overall very very poor experience, especially for the £3,800 we paid for 5 nights.
The room was dirty, run down and in disrepair.
Dear James, On behalf of the team, I would like to express sincere apologies for not meeting and/or exceeding your expectations. It is always our aim to provide our guests with positive, memorable experiences, but it appears as though this was not your experience, and for that we truly apologize. Your feedback has been shared with the management team who continuously seeks ways to add value to our guests' holiday journey. We appreciate the time you took to share your comments.
Dear James, On behalf of the team, I would like to express sincere apologies for not meeting and/or exceeding your expectations. It is always our aim to provide our guests with positive, memorable experiences, but it appears as though … Show more
Reviewed: 30 January 2024 · Stayed in January 2024
Verified reviewThe resort was in a perfect West coast location and they had a water taxi to take you to visit the sister properties nearby.
Very run down for the cost. Needs many upgrades. No elevators. Same exact food everyday.
Dear Tanya, Thank you for sharing your feedback. It is always disappointing to learn when a client does not enjoy every aspect of their stay, so on behalf of the team I extend sincere apologies to you for not fully meeting your expectations. Your comments, nonetheless, have been shared with the team as we continue to strive to provide the best possible customer experience.
Dear Tanya, Thank you for sharing your feedback. It is always disappointing to learn when a client does not enjoy every aspect of their stay, so on behalf of the team I extend sincere apologies to you for not fully meeting your expectation… Show more
Reviewed: 10 January 2024 · Stayed in January 2024
Verified reviewThe omelet was delicious (I just had to share it with the birds).😊
N/A
Dear Faithe, Thank you for your positive review. It was certainly a delight having you and we hope to have the pleasure once again to welcome you back soon.
Reviewed: 4 January 2024 · Stayed in December 2023
Verified reviewRoom upgrade, however for the price I paid I would expect more.
Not value for money, too expensive for what you get in return. Bit of a rip off.
Dear Olivia, Thank you for sharing your comments following your recent stay at Tamarind. I am sorry, however, to learn that you thought there was no value for money in your holiday, as we would have loved the opportunity during your stay to try to turn things around. With that being said, please do not hesitate to contact us should you choose to return to Tamarind, as we would love to have you back to offer you an even more enhanced experience this time around.
Dear Olivia, Thank you for sharing your comments following your recent stay at Tamarind. I am sorry, however, to learn that you thought there was no value for money in your holiday, as we would have loved the opportunity during your stay t… Show more
Reviewed: 29 December 2023 · Stayed in December 2023
Verified reviewEverything was great I enjoyed my vocation And of course I will come back
Dear Lisa, Thank you for such a fabulous review. It was certainly our pleasure to host you over this festive season. We look forward to your return visit over festive in 2025!!