Nothing to do with very little facilities and limited entertainment. We had a suite (really expensive) but it was old and tired and not well maintained. Food was basic and main restaurant is open with no air conditioning and buffet style every night so it is uncomfortable in hot weather.

The staff were friendly

Stayed in January 2025

Needs refurbishment

The Hotel was looking a bit tired and run down but the staff were fantastic.

Stayed in November 2024

No activities and very bad with info.

Breakfasts were good

Stayed in November 2024

Unfortunately quite abit. Although we arrived early, we weren't showed any of the property and what we could and couldn't do, what was included and on offer and what not. We waited well past our check in time to get our rooms. The beds were nice, however the pillows were very thick and difficult to sleep on. The duvet covers/inners were lumpy as if washed and dried in lumps. There were no ipod docks/USB in the rooms, and none of our international plugs worked in the rooms, so we had a struggle to charge all our phones between the 3 rooms. Alot of the staff weren't as friendly and helpful and just did what was asked for but didnt go above and beyond to help eg beach towels run out on 2 occasions or find alternatives if something were not available. The food was average and was typical hotel buffet food.- more choice and better quality will be amazing The 'bird' netting around the restaurant was off putting which could be such a lovely setting. We booked a massage and had to ask several times where to go to? Finally we asked for a late checkout or courtesy room, which we booked in for, and on checkout time, we were told it wasn't available and was't offer any alternatives- so we had to use the beach shower/towels (which we manage to find after being told - sorry we run out) and public toilets to change into our travelling clothes. We appreciate it is a busy hotel, but the customer care can be improved on. Overall our hotel stay was a disappointment as a 4 star and on the trip advisors list for hotels to stay in Barbados yet there are alot of areas it can improve.

The location was great - we booked 3 rooms which were all in the same location. The hotel is nicely located and easy to get around the island and being all -inclusive was great. The Cove Bar was very cool- Nice setting next to in in the swimming pool. Quite a lot of the watersport was freely available - although occasionally the sea was too rough and we couldn't use boat activities.

Stayed in November 2024

Hotel is closing for desperately needed refurbishment. Our room had a cracked bath that had been slap dash repaired with silicon. Bath edges slap dash amateur silicon job. The grouting was dirty and one basin didn't work. Staff attitude varied from lovely to surly. The lovely staff were tremendous. The rude staff were sullen and took the shine off things. In fairness many will be losing their jobs at the end of this year and really couldn't give a stuff. A shame as consistent and good service covers a multitude of sins. Music in common areas was horrific - Bon Jovi "It's My Life" over breakfast at 7am - so loud we couldn't hear one another. Or Christmas Albums in September next morning. The pools are small. Barbados is an expensive place. And while this is amongst the worst hotel I have stayed in you have to view it vs. the cost of other places and there were as I said above many positives. Food adequate with some bright spots. Likewise wine.

Excellent location of west coast perfect for sunsets. Great coffee bar open from 6am! Excellent air conditioning. Car park. Good wireless coverage and decent speed although failed a couple of days.

Stayed in September 2024

Some areas are a little tired and whilst the facilities and meals are great for families those looking for a quieter venue during school holidays might prefer to stay elsewhere.

The location and friendly staff make this hotel a pleasant place to stay.

Stayed in April 2024

Sold hotel on fact you had free water skiing and activities, each day we went to beach to be told weather not good! So nothing on offer!

Location

Stayed in December 2023

They advertise nightly entertainment on 3 days out of 7 the rooms need updating the ala carte meals too small portions also advertise 2 restaurants but only one restaurant open each night

Breakfast buffet was very good

Stayed in February 2024

Very over priced for a 4* hotel

Location was great

Stayed in January 2024

The food is not so good, especially at lunch time. Dinners have better food options and are mostly OK.

The location is great, the beach is beautiful and the water is clear with small waves. Ideal for small children. The included water sports were amazing.

Stayed in January 2024

Beach deckchair

Beach

Stayed in January 2024

Value for money Bathrooms tired Poor towels Food very poor

Location Staff Manager

Stayed in December 2023

It was tired, not very clean, food wasn’t very good, pools weren’t very inviting

Location, room, kids club, water sports, gym

Stayed in December 2023

Very tired and need of a full renovation

Great location

Stayed in November 2023

After third day during our stay waiting time for dinner became extremely long.

Breakfast was very good. A good mixture of classic breakfast choices as well caribean choices.

Stayed in October 2023

little food variety ran out of ice

location

Stayed in July 2023

Rooms need updating and were a little small. Some of our possessions were stolen whilst we were there

Food good staff mainly good

Stayed in March 2023

I didn’t like the food (the level of food was extremely poor for the prices charged), I was even sick on one occasion! The property is old and rooms are very rundown too!

Loved the staff, they make the place… Without them it would be dead, literally as it’s a very elderly clientele!

Stayed in March 2023

Staff, food was excellent. Rooms were disappointing . Management needs to be a bit more accommodating ,as there are a lot of choices that can be made.Service beyond the call is what most people look for,esppecially when they stay at other resorts and can compare.

Stayed in March 2023

just buffet restaurant

the relaxing charm

Stayed in November 2022

The noisy birds early in the morning were a bit annoying

It had everything you needed at the right level of quality- plus there is a free boat transferring you to the sister hotels which meant more options for dinning. Staff super helpful and accommodating.

Stayed in January 2025

Very rundown. We were not informed of the situation. It closed for refurbishment a few days after we left.

Location

Stayed in January 2025

Nothing. Old. Wrong rating

Stayed in January 2025

No value for money, the property was dated, everything was old and broken, 80% of the staff has no clue about the service industry and was often rude.

Location was excellent, food was OK (taste not presentation)

Stayed in January 2025