Reviews of Hilton Barbados Resort 4 stars
Needham's Point, St Michael, BB 11000 Bridgetown, Barbados
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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in July 2025
Verified reviewReviewed: 16 August 2025 · Stayed in July 2025
Verified reviewWe had to make several complaints about the room and bed sheets not being clean.
They never resolved it until our last day there.
Burgess, thank you for the feedback on your stay experience which will certainly go a long way in measuring our overall performance and ultimately enable us to continually review our service standards. You have my assurance that we are committed to excellence and your comments will certainly guide us in our ongoing efforts to enhance our service standards. Once again, thank you.
Burgess, thank you for the feedback on your stay experience which will certainly go a long way in measuring our overall performance and ultimately enable us to continually review our service standards. You have my assurance that we are comm… Show more
Reviewed: 12 August 2025 · Stayed in July 2025
Verified reviewLocation was great, however staff service is horrible. We went to the pool 3 times during our stay and it was a huge disappointment. I will be going back Barbados for sure however we won’t be going back Hilton resort.
Mostly staff service.
Thank you for taking the time to share your thoughts about your recent stay at Hilton Barbados Resort. We genuinely appreciate your feedback, as it helps us to enhance the experience we provide to our valued guests. While we are delighted you enjoyed our ideal location and breathtaking ocean views, your comments regarding the level of service extended by team are concerning. Our team is usually known for providing exceptional courtesies, and I regret that we fell short during your visit. It’s important to us that your experience reflects the high praises we typically receive for the exceptional courtesies delivered by our entire team. Rest assured, we take great pride in our facilities, services, and amenities. Your comments are invaluable in helping us evaluate and enhance the quality of our offerings. We are committed to reviewing our standards and making necessary adjustments to ensure that we deliver the level of service our guests have come to expect and deserve.
Thank you for taking the time to share your thoughts about your recent stay at Hilton Barbados Resort. We genuinely appreciate your feedback, as it helps us to enhance the experience we provide to our valued guests. While we are delighted … Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewFelt vey inviting
Liked it all
Stephen, thank you so much for taking the time to share your positive experience during your recent stay with us. We truly appreciate your feedback and are delighted to hear that you enjoyed your time here. We look forward to welcoming you back soon for another wonderful visit!
Stephen, thank you so much for taking the time to share your positive experience during your recent stay with us. We truly appreciate your feedback and are delighted to hear that you enjoyed your time here. We look forward to welcoming you… Show more
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewGreat private beach spot, staff were excellent, well equipped gym, spacious room
Housekeeping could have been better, our sheets had a funny smell and empty glasses/cups were left after housekeeping had been, hotel location is fine but a bus or taxi is required to reach most other spots on the island, pool area also needs some love
Lucy, thank you for taking the time to share your thoughts about your recent stay at Hilton Barbados Resort. We genuinely appreciate your feedback, as it plays a crucial role in helping us enhance the experience we provide to our valued guests. We are delighted to hear that you enjoyed our comfortable rooms and the breathtaking ocean views. Our team strives to deliver exceptional service, and we are thrilled that their efforts met your expectations. Guest satisfaction is our top priority, and it is always rewarding to know when we have succeeded in creating a memorable stay. However, we are concerned about your comments regarding the level of cleanliness during your stay. Please rest assured that we take your feedback seriously. Cleanliness is of utmost importance to us, and we are committed to maintaining the highest standards for our guests. Your observations will be addressed with our housekeeping team to ensure that we rectify any lapses and provide a pristine environment for all our guests. Thank you once again for bringing this matter to our attention. We hope to have the opportunity to welcome you back to Hilton Barbados Resort, where we are committed to providing you with the exceptional experience you deserve.
Lucy, thank you for taking the time to share your thoughts about your recent stay at Hilton Barbados Resort. We genuinely appreciate your feedback, as it plays a crucial role in helping us enhance the experience we provide to our valued gue… Show more
Reviewed: 11 July 2025 · Stayed in April 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewI loved the staff! Check in with Samara was smooth and you receive a welcome drink. Special shoutout to Tamal who was always there to answer our 100 questions about the island.
Jacuzzi closed. Pool floor needs to be resurfaced. Food was ok. Breakfast was pricy for what was offered.
Naitosha, thank you for taking the time to share your stay experience with us. It warmed our hearts to see you recognize Samara and Tamal of our Front Office and Water's Edge Beach Bar teams respectively. They are both superstars and true ambassadors of our resort and we will be sure to pass along your kind compliments to them. Your feedback serves as a reminder of our mission to make the Hilton experience a truly special one for all our guests. We take great pride in our facilities and the range of services and amenities we offer, and we want to assure you that we will continue to strive for excellence each and every day. Once again for your valuable feedback, and we hope to welcome you back soon.
Naitosha, thank you for taking the time to share your stay experience with us. It warmed our hearts to see you recognize Samara and Tamal of our Front Office and Water's Edge Beach Bar teams respectively. They are both superstars and tr… Show more
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewReviewed: 27 May 2025 · Stayed in May 2025
Verified reviewEverything was on point. Breakfast, staff courtesy, room service as like flash and salt bae. Fast and tasty. Even the taxi service requested was fast and reliable. Let’s not get me started on the bed, linen and pillows. I was totally at peace. 100/10
Alicia, you made my day! Thank you so much for sharing your positive stay experience with us and for your continued support of the Hilton brand. It truly warms our hearts to hear such wonderful feedback. We are happy you enjoyed our prime location on the island's peninsula, surrounded by breathtaking ocean views. It is always our goal to provide a memorable experience, and we're glad to know that our amazing team delivered excellent service consistently throughout your stay. We look forward to welcoming you back soon for another wonderful visit!
Alicia, you made my day! Thank you so much for sharing your positive stay experience with us and for your continued support of the Hilton brand. It truly warms our hearts to hear such wonderful feedback. We are happy you enjoyed our prime … Show more
Reviewed: 25 May 2025 · Stayed in May 2025
Verified reviewThe location was ideal, and very close to walk to the bus stop
The breakfast was horrible, and not worth the money. Every day of my 8 days, was disappointing with the breakfast. The best thing there; was the Banana bread.
Oluwarotimi, thank you for sharing your positive stay experience with us. We are thrilled to hear that you enjoyed our ideal location, which is in close proximity to many attractions and places of interest. I understand that you had concerns regarding our breakfast selections. This feedback is quite unusual, as our breakfast offerings are typically a highlight for many of our guests. Nonetheless, I have taken the liberty of sharing your comments with my Food and Beverage Team to ensure we address these concerns. Until next time, safe travels and see you soon.
Oluwarotimi, thank you for sharing your positive stay experience with us. We are thrilled to hear that you enjoyed our ideal location, which is in close proximity to many attractions and places of interest. I understand that you had conce… Show more
Reviewed: 24 May 2025 · Stayed in May 2025
Verified reviewReviewed: 20 May 2025 · Stayed in May 2025
Verified reviewReviewed: 19 May 2025 · Stayed in April 2025
Verified reviewThe beach.
The location, and the air conditioning wasn’t working properly throughout the property. Not a great value for the price.
Corrina, thank you for taking the time to share your experience during your recent stay. From our prime location on the island’s picturesque peninsula with breathtaking ocean views, to our crystal-clear beaches and inviting pools, we strive to create a paradise for relaxation and fun. At Hilton Barbados Resort, we take immense pride in our facilities, services, and amenities. Your comments are invaluable as they help us evaluate and improve what we offer. We are committed to ensuring that every guest leaves with unforgettable memories, and your insights play a crucial role in that process. Until next time, safe travels, and we look forward to seeing you soon!
Corrina, thank you for taking the time to share your experience during your recent stay. From our prime location on the island’s picturesque peninsula with breathtaking ocean views, to our crystal-clear beaches and inviting pools, we striv… Show more
Reviewed: 18 May 2025 · Stayed in April 2025
Verified reviewReviewed: 3 May 2025 · Stayed in February 2025
Verified reviewReviewed: 17 April 2025 · Stayed in April 2025
Verified reviewRooms are spacious, even though the hotel is not new, seems to be well taken care of. Location is amazing and hotel is especially good for kids with easy access to a beautiful beach.
The pool was turbid for the whole stay, seems that cleaning is not sufficient. Staff in restaurants is not consistent - some are friendly, but I noticed that most of them are somehow uninterested and sometimes even unpolite. The service at the pool restaurant needs a lot of improvement.
Rafael, thank you for taking the time to share your thoughts about your recent stay at Hilton Barbados Resort. We genuinely appreciate your feedback, as it helps us to enhance the experience we provide to our valued guests. We are thrilled to hear that you enjoyed our ideal location, which is in close proximity to many attractions and places of interest. It is always our aim to create a family-friendly environment, and we are glad that our resort served as a perfect base for you and your loved ones. The breathtaking ocean views are indeed one of our highlights, and we are pleased that you had the opportunity to enjoy them during your visit. However, I would like to address your comments regarding the level of service you received from our team. It is concerning to hear that we did not meet the high standards of courtesy and service that we pride ourselves on. Our team is usually known for their exceptional hospitality, and I sincerely regret that we fell short during your stay. Please be assured that your feedback will be shared with our management team to ensure we take the necessary steps to improve our service delivery. We value your input and hope to have the opportunity to welcome you back to Hilton Barbados Resort in the future. Should you decide to visit us again, we are committed to providing you with the exceptional experience that you deserve. Thank you once again for your valuable feedback.
Rafael, thank you for taking the time to share your thoughts about your recent stay at Hilton Barbados Resort. We genuinely appreciate your feedback, as it helps us to enhance the experience we provide to our valued guests. We are thrilled… Show more
Reviewed: 2 April 2025 · Stayed in March 2025
Verified reviewVery thankful for the upgrade
Visit went by to fast!!
You made my day! Thank you so much for sharing your positive stay experience with us and for your continued support of the Hilton brand. It truly warms our hearts to hear such wonderful feedback. We are happy you enjoyed all we have to offer, and look forward to welcoming you back soon for another wonderful visit!
You made my day! Thank you so much for sharing your positive stay experience with us and for your continued support of the Hilton brand. It truly warms our hearts to hear such wonderful feedback. We are happy you enjoyed all we have to off… Show more
Reviewed: 31 March 2025 · Stayed in March 2025
Verified reviewThe staff were friendly and polite. The pools and restaurants were nice however, the restaurants were expensive. The room was cleaned well.
The hotel is dated and need repairs. There was mold in our room shower with broken tiles and the bottom of the exterior of the bathtub was missing a trim with dark glue exposed. The door handle areas were dirty with dark dirt around them. There was paint peeling from the shower ceiling and the cold water tap in the washroom sink was loose and misaligned with the rest of the faucet.
Doug, thank you for taking the time to share your experience with us. We genuinely appreciate your feedback, as it allows us to continually improve our services and ensure that every guest has a memorable stay. We would like to sincerely apologize for the challenges you faced during your stay. It’s disheartening to hear that your experience did not meet the high standards we strive for our resort. Rest assured, we take great pride in our facilities, services, and amenities, and are committed to reviewing our standards and making necessary adjustments to ensure that we deliver the level of service that our guests have come to expect and deserve. Thank you once again for your review.
Doug, thank you for taking the time to share your experience with us. We genuinely appreciate your feedback, as it allows us to continually improve our services and ensure that every guest has a memorable stay. We would like to sincerely ap… Show more
Reviewed: 27 March 2025 · Stayed in February 2025
Verified reviewThe staff was wonderful. Food was excellent. Very clean and beautiful property.
Terri, thank you so much for taking the time to share your recent stay experience with us. We truly appreciate your support of the Hilton brand and are delighted to hear that you enjoyed your time at our resort. Your positive feedback means a lot to us, and we are committed to providing exceptional service to all our guests. We look forward to welcoming you back soon for another wonderful stay!
Terri, thank you so much for taking the time to share your recent stay experience with us. We truly appreciate your support of the Hilton brand and are delighted to hear that you enjoyed your time at our resort. Your positive feedback mean… Show more
Reviewed: 24 March 2025 · Stayed in March 2025
Verified reviewEverything
Whitney, you made my day! Thank you so much for sharing your positive stay experience with us and for your continued support of the Hilton brand. It truly warms our hearts to hear such wonderful feedback. We are happy you enjoyed all we have to offer, and we look forward to welcoming you back soon for another wonderful visit!
Whitney, you made my day! Thank you so much for sharing your positive stay experience with us and for your continued support of the Hilton brand. It truly warms our hearts to hear such wonderful feedback. We are happy you enjoyed all we ha… Show more
Reviewed: 24 March 2025 · Stayed in March 2025
Verified reviewWell located with plenty of amenities.
Slow service at pool side bar and long queues at reception.
Thank you for taking the time to share your thoughts about your recent stay at Hilton Barbados Resort. We genuinely appreciate your feedback, as it plays a crucial role in helping us enhance the experience we provide to our valued guests like you. At Hilton Barbados Resort, we take great pride in our facilities, services, and amenities. We strive to create an unforgettable experience for everyone who walks through our doors. Your comments are invaluable in helping us evaluate and improve the quality of our offerings. Thank you once again for your feedback.
Thank you for taking the time to share your thoughts about your recent stay at Hilton Barbados Resort. We genuinely appreciate your feedback, as it plays a crucial role in helping us enhance the experience we provide to our valued guests li… Show more