Primorska 7a, 88390 Neum, Bosnia and Herzegovina
#2 of 22 hotels in Neum
Guests' ChoiceBased on 100 hotel reviews
9.3Cleanliness
9.5
Comfort
9.4
Location
9.6
Facilities
9.2
Staff
9.6
Value for money
8.9
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 28 August 2025
Edina
AustraliaExcellent service and staff! Would highly recommend it!
Stayed in July 2025
Reviewed: 21 August 2025
Sándor
HungaryThe air condition in the room was not really enough to decrease the temperate. From the bathroom we had quite strong smell during night, and there was no hot water for the morning.
the private beach at front of the hotel was super. The breakfast was excellent, and all the staff was really kind to us.
Stayed in August 2025
Reviewed: 15 August 2025
Tale
United StatesAll
Stayed in August 2025
Reviewed: 11 August 2025
Lejla
United StatesThere was nothing we did not like about this property! Everything was great!
Our stay at this incredible location in Neum was nothing short of exceptional. From the moment we arrived, the entire staff went above and beyond to make sure we felt welcomed, comfortable, and truly cared for. A special shout-out to Bojan and Damir, who kindly helped us with our bags and were always available with a smile. And although I didn’t catch her name, the cleaning lady deserves a massive thank-you – the place was immaculately clean every single day. It was clear how much pride they take in maintaining such a pristine environment. The apartment we stayed in was spotless, beautifully maintained, and had an amazing view of the ocean that allowed us to soak in all the beauty Neum has to offer. Waking up to that view each morning was such a treat! The bed was extremely comfortable, which made it even easier to relax and enjoy our time there. The location itself is perfect – peaceful, relaxing, and right on the water. We had private beach access with our own chairs, which made every day feel like a luxury experience. Everything we needed for the entire week was right there – we truly didn’t have to leave for anything. The breakfasts were delicious every morning, and the restaurant below quickly became our favorite spot (and only spot!) to eat. Every dish we tried was flavorful, fresh, and beautifully presented. The restaurant was also spotless, just like everything else. They even arranged our parking, which meant we didn’t have to worry about our car at all throughout our stay – a small but hugely appreciated detail. This wasn’t just a great stay – it was an unforgettable experience. We were so impressed by the warmth, attentiveness, and genuine hospitality of everyone involved. Without a doubt, we will be returning every single year. Highly, highly recommended! ☺️
Stayed in August 2025
Reviewed: 1 August 2025
Barthélémy
SwitzerlandVery nice owner, helpful and kind. The responsible of the restaurant was also a nice person. We had our beach chairs ready for us, the rooms were pleasant with a balcony and a view. It is located close to the restaurants and activities but far enough not to be bothered by the loud music at night.
Stayed in August 2025
Reviewed: 25 July 2025
Salihovic
United StatesThe staff was amazing
Stayed in June 2025
Reviewed: 16 July 2025
Vincent
United KingdomThe hotel was spotlessly clean, the beds were comfortable, and great air-conditioning. The staff were all excellent and the breakfast devious.
Stayed in July 2025
Reviewed: 14 July 2025
Amir
Bosnia and HerzegovinaEverything was excellent. Great location, nice clean hotel with private beach and free sunbeds with marked room numbers. Best of all was extremely friendly staff, specially Bojan, who goes above and beyond. I would definitely recommend this hotel.
Stayed in July 2025
Reviewed: 4 September 2024
Amila
Bosnia and HerzegovinaExcellent, clean place. Friendly and kind host. Sunbads and sunumbrellas are free of charge, new and also with cussions. All the best for it
Stayed in August 2024
Reviewed: 3 September 2024
Senada
United StatesLocation , cleanliness, amazing staff, great food and drinks .
Stayed in September 2024
Reviewed: 10 August 2024
Snjezana-ana
United KingdomI would appreciate outside shower
The host was very welcomed (Bojan,Barbara and chambermaid) couldn’t do enough for you, we were well looked after, private beach with sunbeds,location excellent, super clean.
Stayed in August 2024
Reviewed: 8 August 2024
Zenaida
CanadaN/A
Everything was amazing.Food was fresh and coffee was amazing.
Stayed in August 2024
Reviewed: 7 August 2024
Ramic
AustraliaThe property was stunning both outside and inside. The views were stunning we are regulars with this accomodation now. I cannot recommend it enough to everyone! The owner is amazing he was there whenever needed and continued to ask and ensure guest satisfaction we were so impressed by his effort and care towards every guest and staff member
Stayed in August 2024
Reviewed: 5 August 2024
Hamza
Bosnia and HerzegovinaThe choice of food for breakfast is small. Sound insulation is quite bad because you can hear sounds from the corridor and other rooms.
We get a room with sea view for the same price. Rooms are very clean and furniture is very nice. Breakfast is normal, but choice is small. We get our room cleaned twice for six days stay. Everyday we get new blankets and towels. Staff is very friendly. They parked my car in private garage. Beach is very clean. Beach beds are marked by room number.
Stayed in August 2024
Reviewed: 4 August 2024
Ismeta
CanadaEverything! Amazing stay, wonderful friendly people, extremely clean and such an amazing view!
Stayed in August 2024
Reviewed: 1 August 2024
Adam
United KingdomParking was tight but staff were always helpful in sorting out issues.
Really enjoyed our stay. Staff/family who run the hotel, do it with enthusiasm. Lovely rooms with balconies facing the sea. Thank you.
Stayed in July 2024
Reviewed: 24 July 2024
Ri93
Bosnia and HerzegovinaOur 4th stay at Villa Barbara, that should tell you all. Bojan and his family make us feel like we are at home :) Villa's restaurant is great, everything is fresh and prepared with love. We recommend trying sea specialties. For sure we will come back again :)
Stayed in July 2024
Reviewed: 21 July 2024
Mehmet
Bosnia and HerzegovinaInternet connection at the top roof was poor.
The location is in the mid of Neum. It has its own beach. You can enjoy Kouzina rest ın front of otel.
Stayed in July 2024
Reviewed: 20 July 2024
Kjetil
NorwayI liked evrything
Amazing Staff. And very nice restaurant by the sea. Very relaxed
Stayed in July 2024
Reviewed: 18 July 2024
Claire
United KingdomPillows were quite lumpy.
Location was perfect with private beach and designated sun loungers for every room. Enjoyed the lovely sea view from our room and balcony. Gladly at the quieter end of Neum, so slightly away from the crowds and noise at night. Staff were very accommodating.
Stayed in July 2024
Reviewed: 14 July 2024
Mohammad
CanadaThe location is excellent even better than the location of the big hotels.The breakfast was enough and they tried to accommodate all ages. The staff were very helpful and considerate especially Mr. Dameer.
Stayed in July 2024
Reviewed: 30 June 2024
Zsuzsa
HungaryThe hotel, the staff and the whole vacation was amazing. The team's kindness, the location of our apartment was far beyond expected. We are really grateful for this fantastic experience.
Stayed in June 2024
Reviewed: 26 June 2024
Belma
United StatesGreat location away from the noise of main beach , yet still within walking distance to all the amenities Neum has to offer. Extremely friendly staff , willing to go above and beyond to help. Shoutout to Damir at breakfast! Yummy food and outstanding service. We will definitely be back
Stayed in June 2024
Reviewed: 24 June 2024
András
HungaryWe loved to stay there. Thanks a lot for everything.
Stayed in June 2024
Park City, USA
Escaló, Spain
Ayia anna, Greece
Bochum, Germany
Lefokastro, Greece
Nyasvizh, Belarus
Athboy, Ireland
Speyer, Germany
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content