8.1

Reviews of Hotel Sunce Neum 4 stars

Kralja Tomislava b.b., 88390 Neum, Bosnia and Herzegovina

  • Edina

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review
  • Hannah

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review

    Hotel Sun is nice hotel with simple amenities. Small city beach that is provided by hotel is not clean and very crowded. Available pool is crowded and towels are unavailable. Personal towel is required. One more input is that pool closes at 7pm. Rooms on first level are renovated, but my impression was that rooms on higher levels are not. Hotel restaurant provides simple breakfast choices Swedish tables style. The best part of hotel is great views on sea side which includes pool view. Bar on top levels has some drinks choices, but the pool bar has none available. Overall 3 and half stars because the beach was not very clean and overcrowded by many other people that are not guests in Hotel Sun.

    Beach, no beach towels for guests, beach bar, limited breakfast choices especially pastries and fruit.

  • Milan

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review
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  • Isak

    Reviewed: 24 August 2025 · Stayed in August 2025

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  • Anonymous

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review

    Front desk staff was super helpful and kind!

    Not having towels for the pool, and asking for people to pay for pool chairs is not ok for a hotel at this price. Also, there were 3 pool boys having a blast in the pool one night, which I totally don’t mind, but they were using inappropriate language around the families there and that wasn’t ok. Another employer, looked like he was their manager (with lighter hair in blue shirt) told them to leave, they ignored him and he clearly didn’t care to reinforce it as he laid out on the chair until it was closing time.

  • Elvirt

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review

    Location of hotel is amazing, only a few steps down to the beach. The staffs are very very friendly and helpful. The rooms were comfortable. Balcony with sea and pool view.

    Long wait on elevator. You have to be at 9 at pool to get a place on the pool

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  • Omar

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review
  • Lejla

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review
  • Mamoua

    Reviewed: 10 August 2025 · Stayed in August 2025

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  • Berina

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review
  • Sabina

    Reviewed: 7 August 2025 · Stayed in July 2025

    Verified review
  • 7.0 Good
    Lana

    Reviewed: 6 August 2025 · Stayed in August 2025

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  • Katarina

    Reviewed: 25 July 2025 · Stayed in June 2025

    Verified review
  • Enez

    Reviewed: 22 July 2025 · Stayed in June 2025

    Verified review

    Dorucak je bio katastrofa ,hljeb star 3 dana .presentatin hrane kao da je stavljen pred svinje.2 noci platiti 700 maraka za tako nesto Uzas.

    Osoblje bez dobro jutro na vratima i pitanje jeste li bili sinoc na veceri.Vrlo neprofesionalno.

  • Melanie

    Reviewed: 22 July 2025 · Stayed in July 2025

    Verified review

    I really liked the superior room we stayed in—it was spacious and comfortable. However, the rooms could benefit from more detailed cleaning. The chairs and curtains had noticeable old stains, and a deep cleaning would make the experience even better.

    The room needed more detailed cleaning, as the chairs and curtains had old stains. Breakfast and dinner were terrible—definitely not worth €20 per person. The fruit was old (apples, bad oranges, bananas that seemed frozen), the rice was sticky, and some of the salami and cheese looked questionable and even sticky. We also had to pay extra for sunbeds by the pool, which is unacceptable for hotel guests. On top of that, the table where we ate was never cleaned during our entire stay.

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  • Ajla

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review
  • Ajdin

    Reviewed: 1 July 2025 · Stayed in July 2025

    Verified review

    Nothing

  • Jarrett

    Reviewed: 30 June 2025 · Stayed in June 2025

    Verified review

    The view was quite nice and was right next to the beach. The room was clean. The cleaning staff and most of the restaurant staff were very polite. Shops and restaurants nearby was a plus.

    The room smelled of cigarette smoke. The staff at check in didn’t speak any English which seems odd for a vacation destination. I paid extra for breakfast that was terrible! Cheese was sour, eggs were dry, juice wasn’t juice, and the coffee wasn’t coffee. This type of breakfast is what one might expect if it were offered free. Not even a smart tv. Overall not an acceptable stay for the price.

    Property response:

    Dear guest, We kindly thank you for your stay at our hotel. You have chosen type of stay with additional breakfast where the breakfast was included in the total price and therefore you did not have the obligation of paying extra which can be seen on the total amount during the making of your reservation. Also, you have made a reservation with a 20% discount included. The buffet is being constantly replenished and the food you have had has been prepared in the span of 30 minutes at most. We thank you for your criticism and kindly ask you to write your next reviews in good faith and honest truth because these reviews are not good for you and the hotels you visit. Kind regards

    Dear guest, We kindly thank you for your stay at our hotel. You have chosen type of stay with additional breakfast where the breakfast was included in the total price and therefore you did not have the obligation of paying extra which can… Show more

    Hotel Sunce Neum
    30 June 2025
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  • Leo

    Reviewed: 19 June 2025 · Stayed in June 2025

    Verified review
  • Bailey

    Reviewed: 17 June 2025 · Stayed in June 2025

    Verified review

    The pool was amazing. It was very clean and modern.

    The air conditioning was not always working and it was hot out.

  • Andrej

    Reviewed: 15 June 2025 · Stayed in June 2025

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  • Gordana

    Reviewed: 13 June 2025 · Stayed in April 2025

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  • Anonymous

    Reviewed: 7 June 2025 · Stayed in June 2025

    Verified review
  • Rishi

    Reviewed: 6 June 2025 · Stayed in April 2025

    Verified review

    (a) The location of the hotel is really amazing. We loved the view from our balcony. (b) The staffs are very friendly and helpful (c) They have plenty of parking right in front of the hotel (d) The rooms were quite comfortable

    The breakfast did not have much choices

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  • Antonis

    Reviewed: 24 May 2025 · Stayed in May 2025

    Verified review

    Average hotel with big rooms, standing up to its 4-star rating but doing only the necessary

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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