Reviews of Hotel Old Sarajevo 3 stars

The staff was very, very helpful and spoke great English. Even though we did not sign up for the breakfast, there were snacks we had access to including coffee. The location could not have been better and even though it was in the historic center, we had a very quiet room.

We loved our stay here, it was very comfortable and good location for walking around the city. They were very friendly and helpful with organising transport. Would recommend staying here in Sarajevo!

Great location and supportive staffs. Room is very clean and comfortable. Will come back.

Bed could be larger and improve sound insulation.

The ladies at reception were super sweet; loads of recommendations for all sorts of topics (entertainment; exploring and food)!

N/a

Clean room, very friendly and helpful staff. Its located in the heart of old town sarajevo. Would definitely recommend to stay here and enjoy the local foods right outside the hotel!

No elevator, separate beds

Location and friendly staff. Clean and charming.

Since it is in a prime location night noise (during weekend)

Good location

There is not elevator ,so good luck with your heavy lifting.Breakfast is just ok,is not included in price.

Great location, super helpful staff

A great property located central in Old Town Sarajevo, walking distance from pretty much any point of interest in the city. My room was great, spacious, and had everything I needed for a comfy stay. The staff were very friendly and accommodating, shoutout to Arduana for giving me a warm welcome when I arrived. The breakfast in the morning was good. Price was really good too.

Nothing I can really say I didn’t like about the property. I loved everything.

Great location, right in the heart of Old Town with plenty of restaurants and coffee shops nearby. Amazing and helpful staff.

Weak wifi at the second floor, a bit boring breakfast and on website and in room's booklet it says it starts at 7:00 am but during check-in I was informed it was 7:30 am which a bit complicated my plans as I booked a day tour for 7:30 am.

Such a cute and cozy spot in Old Town! You can walk everywhere. The staff were total gems—helped with everything and made us feel at home. Would stay again in a heartbeat

Absolutely charming small hotel with a perfect heritage vibe, located right in the heart of the old town. The staff are truly the best – warm, helpful, and always ready with a great recommendation. The location couldn’t be better: everything is just steps away. A lovely blend of history, comfort, and exceptional hospitality.

Very comfortable. Good value and great location

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This delightful little hotel offers comfort, charm, and an unbeatable location. Tucked right in the center of the Old Town, it’s perfect for exploring all the main sights on foot. The rooms are cozy and spotless, creating a true home-away-from-home feeling. The staff are absolutely wonderful—friendly, attentive, and always ready to help with anything. Highly recommended for a peaceful and memorable stay!

Everything is great !!!

This small, cozy hotel is a true gem right in the center of the Old Town. The location is perfect—everything is within walking distance. The atmosphere is warm and welcoming, and the rooms are spotless and full of charm. What truly sets this place apart is the staff: incredibly kind, helpful, and always ready to go the extra mile. A wonderful stay from start to finish!

This heritage hotel is perfectly located in the pedestrian zone of Baščaršija, just steps away from all the must-see sights. It’s very clean, beautifully modernized while keeping its traditional charm, and the staff go above and beyond to make you feel at home. Warm, welcoming, and peaceful — a true home away from home in Sarajevo.

This hotel is in a fantastic location, in the middle of the old town and on a busy street with lots of good restaurants, cafes and shops. It was a very convenient spot for getting around Sarajevo. It is only a small hotel and the rooms are also relatively small especially the bathroom. But the rooms are clean, comfortable and well set up with everything you need. The AC was very good, the room always remained cool even when it was very hot outside. And the hotel was quiet even though it was busy outside. The staff were always welcoming. Breakfast is ok. Definitely a good value stay.

Our main issue is that the pillows were very soft.

We recently stayed at Hotel Old Sarajevo and I couldn't be more satisfied with the entire experience. From the moment me and my kids arrived, the staff made us feel genuinely welcome. Check-in was smooth and friendly, and the level of professionalism and hospitality throughout my stay was top-notch. The hotel is located in the center, heart of Sarajevo, at Bascarsija. We were afraid that we couldnt sleep due to the city sound but the room and place was quiet and peaceful! The hotel and room was like Bascarsija, old but new, beautifully designed, and incredibly comfortable. Every detail—from the quality of the bedding to the thoughtful amenities—showed a real commitment to guest comfort. What really stood out, though, was the attention to detail and the genuine care from the staff. They went out of their way to make sure I had everything I needed, and their warmth truly enhanced the overall experience. And also when we checked out and returned a couple of days later, the staff was so warm, helpful and wonderful! I will absolutely be returning every year and I recommend Old Hotel Sarajevo to anyone looking for a comfortable, elegant, and welcoming place to stay. A five-star experience all the way!

This charming small hotel, located right in the heart of Baščaršija, is a perfect blend of heritage and comfort. Protected for its original architectural style, it offers an authentic Sarajevo experience within walking distance of all major sights. The staff are incredibly helpful — from making dinner reservations to suggesting hidden local gems, they go out of their way to make your stay seamless. Whether you're wondering where to eat, what to see, or how to make the most of your time, just ask — they’ll handle it with a smile. Highly recommended for anyone looking to stay somewhere with soul, service, and unbeatable location.

Nothing at all !

Location was great, very nice front desk and very good breakfast. Even if it is on the main street, the windows work very well and it is not noisy.

Nothing, it was perfect