Reviews of Hostel Mak
Ferhadija, Stakleni grad, kvadrant 11, 71000 Sarajevo, Bosnia and Herzegovina

Loading
Guests also reviewed these properties:
Bergen, Norway
Kaunas, Lithuania
Stuttgart, Germany
Warendorf, Germany
Orenburg, Russia
Surabaya, Indonesia
Jerusalem, Israel
Yubari, Japan
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewAmazing staff, waited till I arrived which was way later than anticipated.
Cash only, don’t take credit card.
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewThis is an excellent choice for a clean, affordable, and convenient stay right in downtown Sarajevo. The host was exceptionally accommodating and easy to communicate with. My train was delayed and he met me on the street at 11:30 p.m to show me to my room, making the easiest check in I have had in the Balkans. Despite being centrally located the accommodation is very private, and even though there was a loud concert on the street very near the room, it was absolutely silent in the room while I slept. The place was clean, bathroom in excellent shape, and the bed was very comfortable. I can not say enough about the hospitality of the host, he was just great. I highly recommend!
N/A
Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewThe reception guy very helpful. When we need something he always help us and he was kind. Thank you for all.
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewReviewed: 29 May 2025 · Stayed in May 2025
Verified reviewfacilities are basic but the building is new, well-kept and clean, the same applies to furniture. there is a fridge. location probably can't be better.
Reviewed: 11 May 2025 · Stayed in May 2025
Verified reviewReviewed: 12 October 2024 · Stayed in September 2024
Verified reviewGood location, comfortable
Not so easy to find
Reviewed: 4 October 2024 · Stayed in September 2024
Verified reviewGreat communication with a host, who was also very helpful when I was not sure about the location of the hostel. It is easy to follow the GPS, but is located in the inner block, then follow the signs for the hostel Mak and the copy centre. :) The check in and check out was easy at the copy centre which was also used as a reception. The price was amazing for the city centre, everything in very short walking distance. My room which I booked, was actually for 4 people and I stayed there alone. :) I had plenty of space for myself, the bed was comfortable, shower and toilet clean, there was basic items available, some coffee, fridge, etc. No table or chair inside the room, but for warmer days there was seating downstairs outside in common areas. A fan available for the hot days, the place was quiet and no noise was heard from the street. Only later in evening there could be some dodgy guys hanging around, so better not coming back too late in night, just in case. I would stay definitely again. Thank you! :)
One night was really colder and no heating was working. But managed it. :)
Reviewed: 24 September 2024 · Stayed in September 2024
Verified reviewCentral location. plenty of mini-markets around. Very responsive and caring host. Super clean room and well constructed bathroom with proper hot shower. I had a (family)room for four all for myself, but if to be shared with three other backpackers the room might feel 'full'. The hostel is actually three levels with indepedent rooms an without visible staff. The desolated complex is well protected by a door that shuts automatically if you leave the hostel. The reception is actually done by friendly staff of the copy and print shop next door. After working hours somebody will be welcoming you within 5 minutes after you call.
It can be difficult to find. Google Maps and other apps get confused. That's because the hostel is situated inside a building block. The block has four entrances (two on the mainstreet, two on the side of the famous Markale fruit market). The inner court is like a labyrinth. But don't give up and look for signs that say Hostel MAK or look for sings of Kopirnica, the next door print shop. The labyrinth contains some dark corners and some sketchy stores that might make the female solo traveller feel intimidated. But once you've passed this feeling, it will feel nice to sleep in this quiet, hidden, affordable, superclean hostel.
thank you very much for you extensive Review Of Our Little hostel
Reviewed: 22 August 2024 · Stayed in August 2024
Verified reviewThe apartments are very central, just off the Main Street and despite the noise in the area, we found them very quiet inside. They take a bit of finding but there are lots of signs so just follow them around the inner courtyard. The owners were very friendly and helpful and allowed us to leave our bags when we arrived and we were then able to enter the room a little later. Communication was good. The rooms are small but perfectly adequate for a night or 2. The beds were comfy and the bathroom was clean. They were very cheap, especially when compared to hotels in the area and I would definitely stay there again if I came back to Sarajevo
All great
Thank you very much for your opinion. It means a lot to us. Hope to see you again soon.
Reviewed: 27 July 2024 · Stayed in July 2024
Verified reviewExtremely central, but very quiet in the rooms. Daniela, the landlady has been very informative and accommodating.
Nothing, all is superb, en suite with own kitchen with mini fridge.
Thank you very much for your warm review. Hope to see you again soon.
Reviewed: 20 July 2024 · Stayed in July 2024
Verified reviewReviewed: 5 July 2024 · Stayed in July 2024
Verified reviewSuper friendly staff. Clean Bathroom and Room. Comfortable mattress and fresh bed clothing. The hostel is right in the middle of the old town but nestled between the buildings: Despite loud music in the old town in the room it was very quiet. Simply perfect! Save bicycle parking in the room! (I had a room for me alone)
nothing
Thank you very much for your review.
Reviewed: 9 June 2024 · Stayed in June 2024
Verified reviewIt was an awesome place, in the heart of city centre very close to all tourists attractions. Very clean, neat and silent place, mor than my expectations, I would definitely like to stay again, highly recommend, and great value for money.
Because of weekend, nobody was there, no staff, no guest in other rooms, I was alone. And I like social life not loneliness. But faced no problem at all reception was closed though.
Thank you very much for your review, we are small hostel and that is why we do not have 24 hour Open reception hope you understand. We try to make everything nice and clean for every quest that stays with us. Hope to see you soon again.
Reviewed: 14 April 2024 · Stayed in March 2024
Verified reviewReviewed: 19 December 2023 · Stayed in December 2023
Verified reviewMarkale market was around the corner and a grocery next to it. Convenient for walking the Old Town. The Hostel was set back from the main road in an alleyway so it was very quiet.
The heating worked intermittently. My main disappointment was that the hostel was down little alleyways that were very poorly lit at night, with broken paving stones and trash on the sides. I am a solo woman traveler and did not feel safe leaving the hostel when it was dark. I felt that this restricted my movements and enjoyment of the city. The room and especially the shower could use a good cleaning.
Reviewed: 1 November 2023 · Stayed in October 2023
Verified reviewReviewed: 17 September 2023 · Stayed in September 2023
Verified reviewReviewed: 28 August 2023 · Stayed in August 2023
Verified reviewGreat price, convenient location, reasonable room
Poorly ventilated/wet smell, quite warm, no AC.
Reviewed: 19 May 2023 · Stayed in May 2023
Verified reviewperfect location, clean and comfortable, great value let me leave my bag for the day as well
mini fridge would be good but not a deal breaker, reception closes at 16:00 so have to check in before then
Reviewed: 9 January 2023 · Stayed in December 2022
Verified reviewThe receptionist was very polite and willing to help as much as he can. Affordable place (not the cheapest) to rest your head only for one night and don't expect much more.
The bathroom needs renovation and deep cleaning; you have to push the tap to get water only for one second. The sink and toilet hardly pass out any water, as the pipes were blocked. No toilet paper or soap. It was a bit noisy from the banging doors of the photocopy shop in the Hostel! I barely saw any staff, we sort of took care of ourselves. Odd location, Cobwebs on wall spiders. Wifi was terrible. The shower was not warm enough or powerful enough. The hostel is located in an unsafe area near gambling office with a dark entrance, the Bed is not very comfortable and very low. Soundproofing could definitely be better, both to the outside and other rooms. You still be able to hear other guests late at night.
Reviewed: 5 January 2023 · Stayed in January 2023
Verified reviewCentral location and it was quiet.
It was not clean. We found cockroaches in the bathroom.
Reviewed: 2 January 2023 · Stayed in January 2023
Verified review