Reviews of Heartland City B&B 3 stars
Kazan Mahala 10, 75000 Tuzla, Bosnia and Herzegovina

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Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewliterally everything
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewLocation, and kindness of the staff. Also it was good food for the breakfast. The room could be a little more comfortable, however it was good and was clean for sure.
Not applicable
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewStaff were friendly
I booked a twin room and was given a room with a double bed. Room also had no A/C even though it is advertised as having air con.
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewLovely family run hotel, the service from the family is just fantastic. Nice clean rooms and hotel is located really central in town.
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewThe owners were amazing. They were friendly and helpful. Really exceptional. The property is well located near everything. Breakfast was great. Shower every nice.
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewReviewed: 15 July 2025 · Stayed in July 2025
Verified reviewVery clean. Owner very helpful and friendly. Good breakfast. Great location. Good shower.
Would have liked clean towels at least once.
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewI'm at a loss for words, wondering where to begin or which features to highlight. The hotel owners are incredibly helpful, caring, and wonderful. I won't list every single favor they did for us and our children, lest everyone get the same expectations. If you have young children, you should definitely choose this hotel. Breakfast is absolutely delicious. The location is right in the city center.
There wasn't anything I didn't like. Even though there wasn't an elevator, I didn't consider it a negative. Everything about the hotel was perfect.
Reviewed: 12 July 2025 · Stayed in May 2025
Verified reviewLarge, comfortable, and well-equipped room. A great stopover when travelling from Poland to the Balkans. The hosts were incredibly helpful - although the hotel doesn’t have guest parking, they managed to assist us with it. Breakfast was delicious, with everything fresh and nicely prepared.
The room was quite dark and not easily accessible - stairs were challenging. The bed was rather old and not very comfortable.
Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified reviewReviewed: 20 June 2025 · Stayed in June 2025
Verified reviewThe room is very clean, location close to the center, helpful staff. Soba je vrlo čista, smještaj blizu centra grada, uslužno osoblje.
The room facing the street is very noisy due to traffic, we couldn't sleep most of the night, and it was Sunday. Breakfast is modest. U sobi koja gleda na ulicu je vrlo bučno zbog prometa, nismo mogli spavati većinu noći, a bila je nedjelja. Doručak je skroman.
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewNice people, well located, good breakfast.
Just a bit noisy with the cars in the street. But not a big deal.
Reviewed: 12 May 2025 · Stayed in May 2025
Verified reviewReviewed: 5 May 2025 · Stayed in May 2025
Verified reviewReviewed: 28 April 2025 · Stayed in April 2025
Verified reviewReviewed: 22 April 2025 · Stayed in April 2025
Verified reviewThe host was very attentive and responsive, the property very clean and organised.
Reviewed: 9 April 2025 · Stayed in April 2025
Verified reviewIt was a great hotel in a good location and very clean. Love it a lot! The responsible people are all very friendly and helpful. Teşekkürler 🙏🏻
Reviewed: 9 April 2025 · Stayed in April 2025
Verified reviewİt was very friendly and comfortable
Reviewed: 24 March 2025 · Stayed in March 2025
Verified reviewReviewed: 22 February 2025 · Stayed in February 2025
Verified reviewReviewed: 21 January 2025 · Stayed in January 2025
Verified reviewThis little family-run motel is a great spot if you're staying in the Tuzla city center. The common areas are (surprisingly) very vintage American, the staff is super nice, the rooms are spacious, and the provided breakfast was good quality and plentiful.
There are no coat hooks in the room, and the room wasn't decorated in a style similar to the common areas, it felt like a different hotel. The provided blankets were very thin for the winter, but the staff was able to provide extras. The provided parking was a bit on the tighter side, but complimentary!
Reviewed: 16 January 2025 · Stayed in January 2025
Verified review