7.9

Reviews of New Baku Hotel 4 stars

Hasan Aliyev Street 9C, Nasimi, AZ1010 Baku, Azerbaijan

  • Najwan

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review

    The room is spacious.

    No kattle, the carpets need to be changed, the ac is very weak and low, no water is provided it is with money. Only one lift that doesn't have a ventilated system and very slow. The price is not worth it.

    Property response:

    Thank you for choosing our hotel and for taking the time to write a detailed and sincere review. We would like to express our apologies for some of the negativities you have experienced and we would like to inform you that we will definitely take into account all the comments you have given about the hotel. Since the comfort of our hotel guests is our priority, we attach great importance to the comments of our guests and do our best to correct the deficiencies as soon as possible. We hope to have the opportunity to see you again at our hotel next year and will do our best to make your stay as comfortable as possible. Best wishes, hotel management.

    Thank you for choosing our hotel and for taking the time to write a detailed and sincere review. We would like to express our apologies for some of the negativities you have experienced and we would like to inform you that we will definitel… Show more

    New Baku Hotel
    14 August 2025
  • Alex

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review
  • Muhammad

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review
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  • Marwan

    Reviewed: 9 August 2025 · Stayed in August 2025

    Verified review

    Staff was so friendly and very supportive as I remember that the front desk staff Adil was so helpful and tried to satisfy me when I asked him to change the room as the AC cooling issues is diagnosed. Sarah and visül in the restaurant was so lovely 🌹 😍 and smiling at my kid when she asked for cold milk everyday morning 😊. Also the hotel manager is so smiley to my babies. location is very good as it's near to the old city and center, many parks around. Thank you guys for doing your best to satisfy me and my family.

    There is no facilities, it's suitable for individual or couple but not suitable for families especially if you have babies I suggest you can upgrade the seventh floor and add play area to the kids or swimming pool I don't know how it works but I guess you need to add some facilities.

    Property response:

    Dear guest, thank you for your nice review and kind words. Our staff are always happy to be of service to guests and do their best to make your stay as comfortable as possible. We look forward to your next return and wish you all the best😊😊😊

    Dear guest, thank you for your nice review and kind words. Our staff are always happy to be of service to guests and do their best to make your stay as comfortable as possible. We look forward to your next return and wish you all the best😊😊… Show more

    New Baku Hotel
    9 August 2025
  • Muhammad

    Reviewed: 3 August 2025 · Stayed in July 2025

    Verified review

    Staff is very friendly.

    Property response:

    Dear guest, thank you for your nice review and kind words. Our staff are always happy to be of service to guests and do their best to make your stay as comfortable as possible.

    New Baku Hotel
    7 August 2025
  • Hassan

    Reviewed: 23 July 2025 · Stayed in July 2025

    Verified review
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  • 7.0 Good
    Khaled

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review
  • Amin

    Reviewed: 11 July 2025 · Stayed in June 2025

    Verified review
  • Samimi

    Reviewed: 6 July 2025 · Stayed in June 2025

    Verified review

    There was leak in the bathroom the room wasn't clean

    Property response:

    Thank you for choosing our hotel and for taking the time to write a detailed and sincere review. We would like to express our apologies for some of the negativities you have experienced and we would like to inform you that we will definitely take into account all the comments you have given about the hotel. Since the comfort of our hotel guests is our priority, we attach great importance to the comments of our guests and do our best to correct the deficiencies as soon as possible. We hope to have the opportunity to see you again at our hotel next year and will do our best to make your stay as comfortable as possible. Best wishes, hotel management.

    Thank you for choosing our hotel and for taking the time to write a detailed and sincere review. We would like to express our apologies for some of the negativities you have experienced and we would like to inform you that we will definitel… Show more

    New Baku Hotel
    6 July 2025
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  • Muhammad

    Reviewed: 5 July 2025 · Stayed in June 2025

    Verified review

    Good friendly staff, rooms were spacious

    it's far from nizami street so dining options are very limited

    Property response:

    Dear guest, thank you for your nice review and kind words. Our staff are always happy to be of service to guests and do their best to make your stay as comfortable as possible. We look forward to your next return and wish you all the best!))

    Dear guest, thank you for your nice review and kind words. Our staff are always happy to be of service to guests and do their best to make your stay as comfortable as possible. We look forward to your next return and wish you all the best!)… Show more

    New Baku Hotel
    7 August 2025
  • فهد

    Reviewed: 5 July 2025 · Stayed in July 2025

    Verified review

    Everything ok i came back twice i am happy here

    Nothing

    Property response:

    Dear guest, thank you for your nice review and kind words. Our staff are always happy to be of service to guests and do their best to make your stay as comfortable as possible. We look forward to your next return and wish you all the best.😊😊😊

    Dear guest, thank you for your nice review and kind words. Our staff are always happy to be of service to guests and do their best to make your stay as comfortable as possible. We look forward to your next return and wish you all the best.😊… Show more

    New Baku Hotel
    5 July 2025
  • Amro

    Reviewed: 1 July 2025 · Stayed in June 2025

    Verified review
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  • Hanan

    Reviewed: 12 June 2025 · Stayed in June 2025

    Verified review

    Room was spacious, clean & comfortable. Air-condition is great. Continental delicious breakfast. Good location walkable distance to restaurants & supermarket. Cooperative & kind staff specially Mr.Ayaz.

    Rooms were little dark.

    Property response:

    Dear guest, thank you for your nice review and kind words. Our staff are always happy to be of service to guests and do their best to make your stay as comfortable as possible. We look forward to your next return and wish you all the best. We hope next time you will use our tasty breakfast

    Dear guest, thank you for your nice review and kind words. Our staff are always happy to be of service to guests and do their best to make your stay as comfortable as possible. We look forward to your next return and wish you all the best. … Show more

    New Baku Hotel
    12 June 2025
  • Anas

    Reviewed: 10 June 2025 · Stayed in June 2025

    Verified review

    Room was spacious

    Location was far away from the center Reception was not hospitable No one to shift the luggages No access for child troller or wheelchair

    Property response:

    Thank you for choosing our hotel and for taking the time to write a detailed and sincere review. We would like to express our apologies for some of the negativities you have experienced and we would like to inform you that we will definitely take into account all the comments you have given about the hotel. Since the comfort of our hotel guests is our priority, we attach great importance to the comments of our guests and do our best to correct the deficiencies as soon as possible. We hope to have the opportunity to see you again at our hotel next year and will do our best to make your stay as comfortable as possible. Best wishes, hotel management.

    Thank you for choosing our hotel and for taking the time to write a detailed and sincere review. We would like to express our apologies for some of the negativities you have experienced and we would like to inform you that we will definitel… Show more

    New Baku Hotel
    11 June 2025
  • 7.0 Good
    Hayssam

    Reviewed: 10 June 2025 · Stayed in May 2025

    Verified review

    The location, room size

    The room i stayed at needed some proper maintenance

    Property response:

    Thank you for choosing our hotel and for taking the time to write a detailed and sincere review. We would like to express our apologies for some of the negativities you have experienced and we would like to inform you that we will definitely take into account all the comments you have given about the hotel. Since the comfort of our hotel guests is our priority, we attach great importance to the comments of our guests and do our best to correct the deficiencies as soon as possible. We hope to have the opportunity to see you again at our hotel next year and will do our best to make your stay as comfortable as possible. Best wishes, hotel management.

    Thank you for choosing our hotel and for taking the time to write a detailed and sincere review. We would like to express our apologies for some of the negativities you have experienced and we would like to inform you that we will definitel… Show more

    New Baku Hotel
    10 June 2025
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  • Dastan

    Reviewed: 10 June 2025 · Stayed in June 2025

    Verified review
  • Hassan

    Reviewed: 4 June 2025 · Stayed in June 2025

    Verified review

    The place is nice, good for families and is also clean. The reception are always welcome and collaborative especially Adil and Fatime. But you will to take a cab (bolt) to get to Nizami street

    N/A

    Property response:

    Dear guest, thank you for your nice review and kind words. Our staff are always happy to be of service to guests and do their best to make your stay as comfortable as possible. We look forward to your next return and wish you all the best. We hope next time you will use our tasty breakfast

    Dear guest, thank you for your nice review and kind words. Our staff are always happy to be of service to guests and do their best to make your stay as comfortable as possible. We look forward to your next return and wish you all the best. … Show more

    New Baku Hotel
    4 June 2025
  • Asmat

    Reviewed: 27 May 2025 · Stayed in May 2025

    Verified review
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  • Anonymous

    Reviewed: 26 May 2025 · Stayed in May 2025

    Verified review

    Good

    None

    Property response:

    Dear guest, thank you for your nice review and kind words. Our staff are always happy to be of service to guests and do their best to make your stay as comfortable as possible. We look forward to your next return and wish you all the best😊😊

    New Baku Hotel
    26 May 2025
  • Rawad

    Reviewed: 26 May 2025 · Stayed in April 2025

    Verified review
  • Fadi

    Reviewed: 24 May 2025 · Stayed in May 2025

    Verified review

    At the reception, Farid welcomed us and upgraded our room to a suite, he was very nice and helpful, Thank you Farid. The suite is so spacious and very clean and comfortable

    The view was not very nice

    Property response:

    Dear guest, thank you for your nice review and kind words. Our staff are always happy to be of service to guests and do their best to make your stay as comfortable as possible. We look forward to your next return and wish you all the best😊😊

    New Baku Hotel
    24 May 2025
  • See the hotel
  • Jasem

    Reviewed: 19 May 2025 · Stayed in May 2025

    Verified review

    Masaaallah very good. Mr Ayaz and Mr Adil and all staff all good

    No

    Property response:

    Dear guest, thank you for your nice review and kind words. Our staff are always happy to be of service to guests and do their best to make your stay as comfortable as possible. We look forward to your next return and wish you all the best😊😊

    New Baku Hotel
    19 May 2025
  • H

    Reviewed: 19 May 2025 · Stayed in May 2025

    Verified review

    Room, food & Staff. It was a comfortable stay.

    Lobby very dark.

    Property response:

    Dear guest, thank you for your nice review and kind words. Our staff are always happy to be of service to guests and do their best to make your stay as comfortable as possible. We look forward to your next return and wish you all the best😊😊

    New Baku Hotel
    19 May 2025
  • H

    Reviewed: 19 May 2025 · Stayed in May 2025

    Verified review

    Room & bathroom were spacious and clean. Breakfast was tasty. Staff were kind & cooperative.

    Lobby was dark.

    Property response:

    Dear guest, thank you for your nice review and kind words. Our staff are always happy to be of service to guests and do their best to make your stay as comfortable as possible. We look forward to your next return and wish you all the best😊😊

    New Baku Hotel
    19 May 2025
  • See the hotel
  • H

    Reviewed: 19 May 2025 · Stayed in May 2025

    Verified review

    Room & bathroom was clean & spacious. Breakfast was delicious. Staff were polite & helpful specially Mr. Ayaz.

    Lobby very dark.

    Property response:

    Dear guest, thank you for your nice review and kind words. Our staff are always happy to be of service to guests and do their best to make your stay as comfortable as possible. We look forward to your next return and wish you all the best😊😊

    New Baku Hotel
    19 May 2025
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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