Reviews of Divi Aruba Phoenix Beach Resort 4 stars

Great location and amenities

Hotel is overall boring at night time. Practically no entertainment at night time while you can clearly hear music and entertainment coming from the neighboring resorts.

Location and view

Some construction

Staff was very friendly and tried hard to accommodate us. Properly was on the beach.

Even though rooms were renovated, the property needs to renovate their entire HVAC system. We saw five rooms and each one had very heavy smells of mold. There was even evidence of black mold. The manager gave us a dehumidifier for the suite and it would fill within a couple of hours, that’s how much moisture was in the rooms. I’m highly allergic to mold and three days into our trip I got very ill with fever, very bad cough. My main concern was contracting Legionnaires disease from the AC unit. Also, for a renovated condo, there were quite a few things broken. The beach was nice except for the seaweed in the water. I’ve been to other Carribean Hotels in which they actually rake the seaweed out of the water and dispose of it. Needless to say, my trip was stressful and not relaxing. I couldn’t wait to come home. I would never go back to a Divi property.

Easy access to Beach. Clean and had spa and food options.

Bathroom door would bang against toilet. We were on the first floor and the shades over the window did not block out the security lighting. We had to hang up clothes over the window to block out the light to darken the room.

Not much

Cleanliness In need of renovation and modernization

The location was good. Good choice for breakfast. Friendly staff.

The furniture a bit old. I believe a bit pricy.

I loved the View, the Staff and all the amenities they have right there.

Some of the elevators had no A/C

The staff at the Resort could not have done enough for you - they were so friendly. The location was fabulous. Would definitely stay there again.

Nothing we didn't like.

Loved the location and close proximity to restaurants and shopping

We requested the tower and again did not get a room in that buy. 5th time this has happened

Stayed here many times. It’s quiet, clean and with no parties after a certain hour. Helpful staff. Glad they are finally renovating.

That it took so long to finally renovate.

I got the eggs Benedict. They were delicious and a side pancake with powdered sugar.😋

When we arrived, they had a happy hour going on at the bar pool. Two days into the vacation. No more happy hour at the poolbar. Happy hour was moved it to a new pizza bar. I was not happy with that because you cannot hang out in the pool and enjoy a refreshing drink. Plus the pizza oven was given off a lot of heat.

Great beach. Great service.

Nit enough beach huts or pool chairs.

Purebeach food was good. We had only one server in all the times there that was personable and made us feel like we were on vacation! His name is Jonathan, server at Purebeach.

OUR ROOM WAS MUSTY, WET, DISCUSTINGLY OLD, POORLY APPOINTED! I SHOULDN'T LOOK FORWARD TO GOING HOME TO ESCAPE THE DISCOMFORT! STAFF WAS NOT HELPFUL!