Reviews of Whispering Palms At The Beach Club Palm Cove
123 Williams Esplanade, 4879 Palm Cove, Australia
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewWe did not have breakfast in our package
People place there towels on beach chairs the disappear for two hours for breakfast
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewLocation and facilities such as the resort pool were amazing
Not enough towels and drying areas
Reviewed: 2 November 2024 · Stayed in November 2024
Verified reviewReviewed: 18 September 2024 · Stayed in August 2024
Verified reviewReviewed: 6 September 2024 · Stayed in August 2024
Verified reviewReviewed: 19 May 2024 · Stayed in May 2024
Verified reviewReviewed: 8 April 2024 · Stayed in April 2024
Verified reviewReviewed: 2 January 2024 · Stayed in January 2024
Verified reviewLocation great; bed comfortable and air con worked well
Small room and bathroom and as a result no room for lounge chair or lounge
Hi Richards, Thank you for your review. We're so glad to hear that you enjoyed your stay and will be sure to take your feedback into advisement. Regards, Jorja Cairns Coast Holidays.
Reviewed: 7 December 2023 · Stayed in December 2023
Verified reviewThe pool and swim up bar fantastic
The incredible amount of stairs from the car park then up to the room It was so bad for older persons once we made it up the two flights we were reluctant to leave the apartment Also not being affiliated with the resort we were unable to get extra towels or ice or charge anything to the room A bit of an inconvenience again for older persons
Hi There, Thank you for your review. Whilst we always appreciate our guests feedback, we do our best to ensure all of our guests are made aware that we only manage privately owned apartments within this complex and are not affiliated with the resort in any way. As the managing agent for this property, we would have been happy to arrange housekeeping to bring fresh towels at any point during your stay, eliminating the need to leave the apartment to source them via main reception. We also make it well known that as we are not affiliated with the resort, that purchases from the restaurant/bar/ spa cannot be charged back to the room because it is privately owned. There is also an ice machine that all guest including those booked into privately owned apartments are welcome to use, it is a self-serve machine located in the car parking area of this resort. We appreciate your feedback and hope that we can welcome you back in one of our ground floor apartments sometime in the future! Regards, Jorja Cairns Coast Holidays.
Hi There, Thank you for your review. Whilst we always appreciate our guests feedback, we do our best to ensure all of our guests are made aware that we only manage privately owned apartments within this complex and are not affiliated with … Show more
Reviewed: 15 October 2023 · Stayed in October 2023
Verified reviewPool and restaurant v good. Spa on balcony was nice
Booking.com take your money without warning . When you book months in advance a little reminder that you are going to debit my card would have been nice. It feels deceptive to do this without confirming. I emailed the day after to reduce my booking by one day and got no cooperation. Realestate agent managing the property seemed disorganised. The key they gave me initially didn’t work on the outer door and I was locked out of my room. Then there was no wifi in the room so they had to come back and put a dongle in which was very very slow.
Hi Jenny, As per our company policies, we are required to take payment for any reservation made in one of our apartments 14 days prior to arrival. This is clearly stated in our terms and conditions listed through booking .com as well as directly on our website. We inform our guests of these policies and ensure that this information can be easily obtained at any point by anyone who may be planning a stay with us. It is also stated clearly in our policy that any requests to modify or cancel a reservation must be made prior to the 14 day secured booking period. Any requests to update a reservation within this period of time are not valid. We are happy to report that we have since switched our internet service provider for this particular apartment and have not experienced any further issues regarding internet speed or connectivity. We hope that you enjoyed your stay overall and look forward to possibly welcoming you again in the future! Regards, Jorja Cairns Coast Holidays.
Hi Jenny, As per our company policies, we are required to take payment for any reservation made in one of our apartments 14 days prior to arrival. This is clearly stated in our terms and conditions listed through booking .com as well as dir… Show more
Reviewed: 12 September 2023 · Stayed in September 2023
Verified reviewGreat breakfast on site buffet
Reviewed: 4 July 2023 · Stayed in June 2023
Verified reviewGreat location, with fantastic views of the property.
Some more hanging spaces for clothes
Reviewed: 20 June 2023 · Stayed in June 2023
Verified reviewReviewed: 8 March 2023 · Stayed in March 2023
Verified reviewThe view from the room was amazing. But the apartment looked nothing like the photo.
We couldn’t connect to wifi so pretty disappointed with that. when you pay for a service you expect to get it.
Reviewed: 8 November 2022 · Stayed in November 2022
Verified reviewHi Kylie, Thank you for your feedback. Looking forward to Welcoming you back in the near future! Petra from Cairns Coast Holidays
Reviewed: 25 October 2022 · Stayed in October 2022
Verified reviewReviewed: 22 October 2022 · Stayed in October 2022
Verified reviewlocation in village & close to everything
It was a nice property