9.3

Reviews of Swan Lake Guest House 4 stars

935 Ventnor Rd, 3922 Ventnor, Australia

  • Philippe

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review
  • Zhou

    Reviewed: 18 July 2025 · Stayed in July 2025

    Verified review
  • D

    Reviewed: 21 April 2025 · Stayed in April 2025

    Verified review

    Its clean and comfortable

    The property is not having any option for outdoor fun like barbecue or bonfire. The property is only for stays inside the room or with some food and drinks options.

    Property response:

    Fire Danger Period up to 01.05.2025. Fines up to $23,710.00.

    Swan Lake Guest House
    25 April 2025
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  • Peter

    Reviewed: 4 April 2025 · Stayed in April 2025

    Verified review
  • Therese

    Reviewed: 3 April 2025 · Stayed in February 2025

    Verified review
  • Bruce

    Reviewed: 13 March 2025 · Stayed in March 2025

    Verified review

    Bernadette, our host was a wonderful person and was very inviting

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  • Meg

    Reviewed: 11 March 2025 · Stayed in March 2025

    Verified review

    We loved sitting on the balcony of our room and watching the wallabies whilst enjoying the cool ocean breeze. The continental breakfast was sufficient, but it would've been nice to have some hot options ( bacon, eggs, pancakes )

    The room was neat and clean but we could hear everything going on next door and in the room below us!!

  • Leanne

    Reviewed: 9 March 2025 · Stayed in March 2025

    Verified review

    What a beautiful Guest House, so comfortable and clean. The view from our room was amazing and we enjoyed sitting on our balcony having a few wines. The host Bernie was amazing, so friendly and helpful. We were also amazed at the complimentary breakfast that we enjoyed from a very large common area with a beautiful view. The best part was being so close to the Penguins and some stunning views of Bass Strait. We will be back and next time will stay a few nights.

  • Simon

    Reviewed: 26 February 2025 · Stayed in February 2025

    Verified review

    Location was brilliant; within walking distance of the Penguin Parade. Plenty of space within the property

    Fittings weren’t very cohesive. Door to en-suite bathroom stuck against the floor. Lighting was very harsh and not dimmable.

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  • Kyletg

    Reviewed: 31 January 2025 · Stayed in January 2025

    Verified review

    The location is the best on the island, and the accommodation, including the shared spaces, is full of charm. Bernadette goes above and beyond to engage with her guests and helped us explore the island with tips.

  • Katherine

    Reviewed: 29 January 2025 · Stayed in January 2025

    Verified review

    The location was within walking distance of the Penguin parade The host Bernadette was fabulous and couldn’t do enough for you The island had some of the best beaches

    Absolutely nothing

  • Loriggio

    Reviewed: 27 January 2025 · Stayed in January 2025

    Verified review

    The spacious room

    Some spiders inside and out.

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  • Lesley

    Reviewed: 26 January 2025 · Stayed in January 2025

    Verified review

    Very good 👍

  • Adhikari

    Reviewed: 23 January 2025 · Stayed in January 2025

    Verified review
  • 7.0 Good
    Brian

    Reviewed: 18 January 2025 · Stayed in January 2025

    Verified review

    Location

    Same breakfast items for three mornings!

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  • Lynne

    Reviewed: 16 January 2025 · Stayed in January 2025

    Verified review

    The location was brilliant, very close to the Penquin parade and Nobbies point. Bernadette was a wonderful hostess, very informative and helpful. The breakfast was delicious and all very fresh.

  • Filidea

    Reviewed: 13 January 2025 · Stayed in January 2025

    Verified review

    Bernadette was an excellent host. The breakfast was great. The room was perfect and very clean. Bernadette even went out to buy me Almond milk to have.

    Unfortunately, the mattress was a bit hard for me.

  • Nicola

    Reviewed: 12 January 2025 · Stayed in January 2025

    Verified review

    The host, Bernadette, was very welcoming and attentive and took an interest in her guests . The dining area is spacious and the breakfast more than ample . The rooms and guest areas are new and clean . The bathroom and bedroom is also spacious .

    Nothing really

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  • Andrew

    Reviewed: 10 January 2025 · Stayed in January 2025

    Verified review

    Location very peaceful. Very nice accommodation and comfortable with a decent breakfast. Less than 2mins from the penguin parade but essential to book in advance as full.

    Nothing - very minor observation would have been nice to have decafe coffee and tea available in main lounge area

  • Anastasia

    Reviewed: 8 January 2025 · Stayed in January 2025

    Verified review

    The host had a really lovely genuine personality. It's in a great quiet spot close to cowes. The bed and pillows were comfortable and linen was warm. Good sized room and clean.

    Many restricted areas, which in one case I understand as it is their home and the hosts live on site, however we almost felt in a cage as really we only had privacy in our room and didn't feel comfortable going anywhere else on the property. It was weird having other guests in beside rooms and had to always be cautious we don't talk too loud to bother others. The price you pay is the same price you would pay at a hotel for a night so in that sense it is expensive. The host was strict and basically told my child off for lying on the couch which is meant to be for public relaxation and looked very grumpy that the bell at reception was touched even though its appealing to children and was touched once. I expected more variety for breakfast such as eggs and bacon. However the breakfast was fresh and the jam selections were delicious. Overall I wouldn't stay again as I didn't feel comfortable, I felt very restricted and couldn't relax. We were also told to respect others staying and not make a lot of noise, yet our neighbours were talking loudly till 2:30am in the room next to us and we had to wake up early as the host wanted to serve early breakfast. We felt constantly watched in the dining/lounge and didn't even feel comfortable sitting on the couch as our moves were watched all the time. I also felt bad telling my child to not do this and don't touch that as the host constantly kept looking at him and he wasn't even being disrespectful. I saw him sitting in a corner sad while waiting for me at reception because he felt he just kept getting told off for everything and I didn't like that at all. The host also talked a lot and it was difficult to keep my child still and I didn't like the feeling making my child feel like a bother when he was trying to just move around as he was bored but didn't touch anything either.

  • Parthasarathi

    Reviewed: 2 January 2025 · Stayed in January 2025

    Verified review
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  • Yukari

    Reviewed: 29 November 2024 · Stayed in November 2024

    Verified review

    In addition to the excellent location and surroundings, the hospitality of the guesthouse was truly outstanding. It is a place I would love to visit again.

  • Claudia

    Reviewed: 26 November 2024 · Stayed in November 2024

    Verified review

    Greatplace, great people

  • Israel

    Reviewed: 25 November 2024 · Stayed in November 2024

    Verified review

    Everything was wonderful, the place, the house, the room, the breakfast, and especially Benedette, who was so charming. You feel when a place is built with love and that place is actually done. Thanks for sharing such a nice place! My expectations were high but it was better than imagined!

    -

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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