Reviews of Sarayi Boutique Hotel 4 stars
95 Williams Esplanade, 4879 Palm Cove, Australia

Loading
Guests also reviewed these properties:
Bridgend, United Kingdom
Mount Crested Butte, United States
Oludeniz, Turkey
Subbiano, Italy
Gardone Riviera, Italy
Marseille, France
Barbati, Greece
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewLocation
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in June 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewAlthough still some renovations on the way, we had a wonderful experience. The staff were friendly, the location was great and our room was spacious and clean. The bed was very comfortable. Our room had a small courtyard where you could sit.
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewLovely location. Very helpful staff.
Nothing!
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewThe location was excellent in the middle of Palm Cove. Spacious room and friendly staff that were very accommodating.
Privacy element with windows to the walkway between the rooms meant our blinds were shut for most of the stay.
Reviewed: 20 August 2025 · Stayed in July 2025
Verified reviewReviewed: 19 August 2025 · Stayed in July 2025
Verified reviewLocation
Cleanliness, value for money
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewExcellent bedding, very comfortable. Spacious apartment with a good layout. Very calm and well-oriented, perfect for resting. Fully equipped with all the necessary amenities
It would have been nice to have a proper table and chairs. The apartment could use a bit more decoration or a cozier touch. The entrance area looks a little unwelcoming, but that’s mainly due to the closed restaurant next door (not the host’s fault). The Wi-Fi was a bit inconsistent, and there were no instructions on how to connect — we had to call to get access.
Reviewed: 18 August 2025 · Stayed in July 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewNothing apart from the location.
The place is old, tired and not as glamourous as the pictures make it out to be.
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewGood location On the beach Room good size
Bathroom was dated Whole complex was dated
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewGreat location right on the Esplanade. Unit was spacious.
No internet available in our room. Only 8 car parks available for all guests. Front foyer is a mess with restaurant closed and bar area now a work site. Building looks like it hasn't had any upkeep for a decade.
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewGreat location. Staff extremely friendly and couldn't have been more helpful
Building is old and needs some work
Reviewed: 15 August 2025 · Stayed in July 2025
Verified reviewFabulous location
Reviewed: 14 August 2025 · Stayed in July 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewThe lady working on reception was kind and helpful. And the location was great, right across from the beach.
Generally run down. Everything felt dark and uninhibited and in need of some desperate TLC. We got no orientation or info pack in the room so while the photos show a pool area and deck, we never even saw this, and wouldn't of known how to access it.
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewGreat location and rooftop pool
Room was dated and a bit dusty.
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewLocation
Shower door did not shut Water running over bathroom floor
Reviewed: 7 August 2025 · Stayed in July 2025
Verified reviewclose to beach
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewLocation very convenient.
The place seemed fairly deserted. No furniture in the foyer which made us feel like we were the only people there. Is there a renovation or change due to happen?