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Reviews of Sarayi Boutique Hotel 4 stars

95 Williams Esplanade, 4879 Palm Cove, Australia

#106 of 136 hotels in Palm Cove

Guests' Choice

Review score

Based on 777 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    8.0

  • Location

    9.3

  • Facilities

    7.3

  • Staff

    8.5

  • Value for money

    7.7

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 20 August 2025

    8.0
    Great Location and Value.
    • Leisure trip
    • Couple
    • Standard Room - No Pets
    • Stayed 3 nights
    • Submitted via mobile

    Privacy element with windows to the walkway between the rooms meant our blinds were shut for most of the stay.

    The location was excellent in the middle of Palm Cove. Spacious room and friendly staff that were very accommodating.

    Stayed in August 2025

  • Reviewed: 18 August 2025

    8.0
    Spacious and quiet apartment with excellent bedding
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Mountain View - No Pets
    • Stayed 2 nights
    • Submitted via mobile

    It would have been nice to have a proper table and chairs. The apartment could use a bit more decoration or a cozier touch. The entrance area looks a little unwelcoming, but that’s mainly due to the closed restaurant next door (not the host’s fault). The Wi-Fi was a bit inconsistent, and there were no instructions on how to connect — we had to call to get access.

    Excellent bedding, very comfortable. Spacious apartment with a good layout. Very calm and well-oriented, perfect for resting. Fully equipped with all the necessary amenities

    Stayed in August 2025

  • Reviewed: 17 August 2025

    7.0
    Good stopover for a couple of days
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Mountain View - No Pets
    • Stayed 2 nights

    Bathroom was dated Whole complex was dated

    Good location On the beach Room good size

    Stayed in August 2025

  • Reviewed: 17 August 2025

    6.0
    Well passed it's used buy date.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Mountain View - No Pets
    • Stayed 2 nights

    No internet available in our room. Only 8 car parks available for all guests. Front foyer is a mess with restaurant closed and bar area now a work site. Building looks like it hasn't had any upkeep for a decade.

    Great location right on the Esplanade. Unit was spacious.

    Stayed in August 2025

  • Reviewed: 15 August 2025

    8.0
    We enjoyed our stay
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Mountain View - No Pets
    • Stayed 28 nights
    • Submitted via mobile

    Building is old and needs some work

    Great location. Staff extremely friendly and couldn't have been more helpful

    Stayed in August 2025

  • Reviewed: 15 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Mountain View - No Pets
    • Stayed 1 night
    • Submitted via mobile

    Fabulous location

    Stayed in July 2025

  • Reviewed: 14 August 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Room - No Pets
    • Stayed 1 night
    • Submitted via mobile

    Generally run down. Everything felt dark and uninhibited and in need of some desperate TLC. We got no orientation or info pack in the room so while the photos show a pool area and deck, we never even saw this, and wouldn't of known how to access it.

    The lady working on reception was kind and helpful. And the location was great, right across from the beach.

    Stayed in August 2025

  • Reviewed: 11 August 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Ocean View and Spa Bath - No Pets
    • Stayed 1 night

    Room was dated and a bit dusty.

    Great location and rooftop pool

    Stayed in August 2025

  • Reviewed: 7 August 2025

    6.0
    Filled the purpose for the night
    • Leisure trip
    • Couple
    • Standard Room - No Pets
    • Stayed 1 night

    close to beach

    Stayed in July 2025

  • Reviewed: 4 August 2025

    6.0
    Location was great and we made the most it.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Ocean View - No Pets
    • Stayed 5 nights
    • Submitted via mobile

    Bbq facilities and cable tv were advertised and they were not provided. Hotel is very run down and hopefully gets a much needed facelift. Step out of the shower was very high. The beach view was obstructed by a roof to the closed down restaurant. No wifi which is unheard of in hotels these days, was sure it was listed when we booked earlier in the year. Tiny bugs all over the kitchen area.

    Location was excellent.

    Stayed in August 2025

  • Reviewed: 3 August 2025

    7.0
    Comfortable
    • Leisure trip
    • Couple
    • Standard Room - No Pets
    • Stayed 1 night
    • Submitted via mobile

    It was noisy in the ground floor due to the doors and people talking late at night.

    Stayed in August 2025

  • Reviewed: 2 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Room - No Pets
    • Stayed 1 night
    • Submitted via mobile

    It does need a little TLC, but overall could not complain roof top pool and seating upstairs was great fantastic veiw.

    Staff was really friendly and helpful, and location was fantastic.

    Stayed in August 2025

  • Reviewed: 1 August 2025

    8.0
    Stunning location in a lovely apartment overlooking the beach with a terrific hotel manager who couldn’t have been more
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Ocean View - No Pets
    • Stayed 4 nights
    • Submitted via mobile

    Decor is a little tired but very functional & suitable

    Beautiful location close to the water, cafe’s & amenities

    Stayed in July 2025

  • Reviewed: 23 July 2025

    8.0
    Suited my needs except for lack of advice on wifi. I called but got incorrect advice.
    • Leisure trip
    • Solo traveller
    • Standard Room - No Pets
    • Stayed 1 night
    • Submitted via mobile

    Advice on wifi access.

    Easy to book, excellent location, reasonable price

    Stayed in July 2025

  • Reviewed: 21 July 2025

    8.0
    Great place to stay for the night in Palm Cove , very convenient location , comfortable room
    • Leisure trip
    • Couple
    • Standard Room - No Pets
    • Stayed 1 night
    • Submitted via mobile

    It would be nice if the restaurant was functional and coffee ☕️ and breakfast were available

    Perfect location and parking at back , easy access to ground floor room

    Stayed in July 2025

  • Reviewed: 5 July 2025

    8.0
    Spaciaous and comfy, but dated.
    • Leisure trip
    • Couple
    • Standard Room - No Pets
    • Stayed 1 night
    • Submitted via mobile

    Property was older and a bit shabby. Pool could have been lovely but needs skimmed a bit more often. Felt like walking thru an abandoned business on the beach side was strange. The rest of the roof space also felt abandoned. Could use more attention to details.

    Location was great, desk agent was friendly and helpful, room was spacious and bed was comfortable. Water got hot and had great pressure. Pool on the roof is a great plus.

    Stayed in July 2025

  • Reviewed: 1 July 2025

    6.0
    Got in early so value for the location but whole place is needing a good cleanup
    • Leisure trip
    • People with friends
    • Standard Room - No Pets
    • Stayed 1 night
    • Submitted via mobile

    Only 1 key per room. Facilities run down

    Location

    Stayed in June 2025

  • Reviewed: 30 June 2025

    7.0
    Great location
    • Leisure trip
    • Couple
    • Standard Room - No Pets
    • Stayed 1 night
    • Submitted via mobile

    The shower wasn’t great!

    Location was great! Close to everything 😊 It was a quiet clean room.

    Stayed in June 2025

  • Reviewed: 26 June 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Ocean View - No Pets
    • Stayed 1 night
    • Submitted via mobile

    Entry and restaurant looked like the hotel was closed, stacked tables and chairs, clutter and rubbish No curtains, shutters or blinds, had to rig my own window covers to use the sofa bed. Door issues on arrival and hole in the ceiling where a light would be. No internet connection 😕

    Right next to the beach, coffee shops and amenities

    Stayed in June 2025

  • Reviewed: 9 June 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Room - No Pets
    • Stayed 1 night
    • Submitted via mobile

    Needs cleaning throughout.. our room was good however and no complaints there :)

    Convenient to beach restaurants and cafes..

    Stayed in June 2025

  • Reviewed: 7 June 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Budget Double Room - Pet Friendly
    • Stayed 1 night
    • Submitted via mobile

    Loved that we could take our dog.

    Stayed in April 2025

  • Reviewed: 1 June 2025

    8.0
    Very cute hotel. Had the basics. Perfect location.
    • Leisure trip
    • People with friends
    • Standard Room - No Pets
    • Stayed 1 night
    • Submitted via mobile

    Location

    Stayed in June 2025

  • Reviewed: 25 May 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Ocean View - No Pets
    • Stayed 2 nights

    the place has so much potential. it's a bit run down the restaurant was closed and in a mess. the roof top needs a bit of work as its not being used to its potential.

    right on the beach, good access to everything

    Stayed in April 2025

  • Reviewed: 9 May 2025

    8.0
    Awesome location
    • Leisure trip
    • Couple
    • Standard Room - No Pets
    • Stayed 1 night
    • Submitted via mobile

    Unfortunately the cleaning standards of the room were sub par and need improvement. Twisties by the bed, crumbs under the coffee table, spiderwebs by the couch and in general needs a deep clean. Positive though lovely clean linen.

    Amazing location, lovely friendly staff and a well appointed room with a super comfortable bed.

    Stayed in May 2025

Showing 1 – 25

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