Reviews of Quest Palmerston - Darwin 4 stars
18 The Boulevard, 0830 Darwin, Australia
Loading
Guests also reviewed these properties:
Portimão, Portugal
Punta del Este, Uruguay
Castelrotto, Italy
Wilmington, United States
Hikkaduwa, Sri Lanka
Unawatuna, Sri Lanka
Pontevedra, Spain
Nuwara Eliya, Sri Lanka
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in July 2025
Verified reviewN/A
Nothing that I can think of at this time. Everything i needed was provided with courtesy from staff.
Dear Guest, Thank you for taking the time to share your thoughtful feedback. We are delighted to hear that our location and accessible facilities have made your stays comfortable and convenient. It is always a pleasure to welcome you back, and we are grateful for your continued support. Kindly do not hesitate to write to us for any further assistance that you may require. Warm Regards, Manoj Masiwal General Manager
Dear Guest, Thank you for taking the time to share your thoughtful feedback. We are delighted to hear that our location and accessible facilities have made your stays comfortable and convenient. It is always a pleasure to welcome you bac… Show more
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewConvenient for our work, easy access. Loved being able to bring my pup.
The area isn’t the best and it’s quite noisy at night plus the bedrooms are very bright. The aircon in our room was incredibly noisy.
Dear Lyn, Thank you for taking the time to share your thoughtful feedback. We are delighted to hear that our location and accessible facilities have made your stays comfortable and convenient. We do, however, sincerely apologize for the noise disturbances and the brightness in the bedrooms, as well as the issue with the air conditioning unit. It is always a pleasure to welcome you back, and we are grateful for your continued support. Kindly do not hesitate to write to us for any further assistance that you may require. Warm Regards, Manoj Masiwal General Manager
Dear Lyn, Thank you for taking the time to share your thoughtful feedback. We are delighted to hear that our location and accessible facilities have made your stays comfortable and convenient. We do, however, sincerely apologize for the … Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewAll the modern conveniences so we could stay in if we wanted
Dear Danniele, Thank you kindly for your review, I am delighted to read your review and to learn that your experience at our hotel was very good. We are committed to consistently providing warm and efficient service to our guests and their appreciation and acknowledgement is always our greatest reward. I do hope that we are able to welcome you back to Quest Palmerston soon. Kindly do not hesitate to write to us for any further assistance that you may require. Warm Regards, Manoj Masiwal General Manager
Dear Danniele, Thank you kindly for your review, I am delighted to read your review and to learn that your experience at our hotel was very good. We are committed to consistently providing warm and efficient service to our guests and thei… Show more
Reviewed: 21 August 2025 · Stayed in July 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewClean and well maintained; proximity to supermarket. Staff very helpful.
Car park noise on weekends - locals hooning.
Dear Edda, Thank you kindly for your review, I am delighted to read your review and to learn that your experience at our hotel was very good. We are committed to consistently providing warm and efficient service to our guests and their appreciation and acknowledgement is always our greatest reward. I do hope that we are able to welcome you back to Quest Palmerston soon. Kindly do not hesitate to write to us for any further assistance that you may require. Warm Regards, Manoj Masiwal General Manager
Dear Edda, Thank you kindly for your review, I am delighted to read your review and to learn that your experience at our hotel was very good. We are committed to consistently providing warm and efficient service to our guests and their ap… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewClose to family, and shipping center.
Dear Sharon, Thank you kindly for your review, I am delighted to read your review and to learn that your experience at our hotel was very good. We are committed to consistently providing warm and efficient service to our guests and their appreciation and acknowledgement is always our greatest reward. I do hope that we are able to welcome you back to Quest Palmerston soon. Kindly do not hesitate to write to us for any further assistance that you may require. Warm Regards, Manoj Masiwal General Manager
Dear Sharon, Thank you kindly for your review, I am delighted to read your review and to learn that your experience at our hotel was very good. We are committed to consistently providing warm and efficient service to our guests and their … Show more
Reviewed: 16 August 2025 · Stayed in July 2025
Verified reviewLiked the underground parking accessible by lift. Close to shops.
No smart TV
Dear Guest, Thank you kindly for your review, I am delighted to read your review and to learn that your experience at our hotel was very good. We are committed to consistently providing warm and efficient service to our guests and their appreciation and acknowledgement is always our greatest reward. Thank you for you feedback regarding TV, we are in the process of upgrading the smart TV, hopefully soon we will get the new TVs. I do hope that we are able to welcome you back to Quest Palmerston soon. Kindly do not hesitate to write to us for any further assistance that you may require. Warm Regards, Manoj Masiwal General Manager
Dear Guest, Thank you kindly for your review, I am delighted to read your review and to learn that your experience at our hotel was very good. We are committed to consistently providing warm and efficient service to our guests and their a… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewwe had stayed at this location previously and it lived up to our expectations
our room was on level one which is subject to a lot of external noise like traffic and people yelling
Dear Brian, Thank you for taking the time to share your thoughtful feedback. We are delighted to hear that our location and accessible facilities have made your stays comfortable and convenient. It is always a pleasure to welcome you back, and we are grateful for your continued support. Kindly do not hesitate to write to us for any further assistance that you may require. Warm Regards, Manoj Masiwal General Manager
Dear Brian, Thank you for taking the time to share your thoughtful feedback. We are delighted to hear that our location and accessible facilities have made your stays comfortable and convenient. It is always a pleasure to welcome you back,… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewLocation was good close to the supermarket, club, pubs and restaurants
On arrival they had our 2 rooms on different levels and were hesitant to change it. The air conditioning didn’t work. The room wasn’t cleaned Sunday & Monday we had to ask for clean towels, and coffee nearly everyday. Had to deal with cigarette smoke from other balconies.
Dear Jodie, Thank you for your feedback. For any room related issues, we always encourage guests to contact reception so we can address them immediately. Please note that housekeeping does not operate on Sundays or public holidays, and as Monday was a public holiday, service was not scheduled. That said, coffee should still be replenished daily when housekeeping is in service, and I apologize that this was missed during your stay. I have discussed this with the housekeeping manager to ensure it is not overlooked in the future. We appreciate your comments and will take them into consideration to improve our guest experience. Warm Regards, Bilal Sarfraz Front Office Manager
Dear Jodie, Thank you for your feedback. For any room related issues, we always encourage guests to contact reception so we can address them immediately. Please note that housekeeping does not operate on Sundays or public holidays, and as… Show more
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewQuest Serviced Apartments is just where you want to stay while you're traveling in Australia. All chains throughout Australia are just awesome and definitely our "go-tos". It is just the best.
NA
Dear Guest, Thank you kindly for your review, I am delighted to read your review and to learn that your experience at our hotel was very good. We are committed to consistently providing warm and efficient service to our guests and their appreciation and acknowledgement is always our greatest reward. I do hope that we are able to welcome you back to Quest Palmerston soon. Kindly do not hesitate to write to us for any further assistance that you may require. Warm Regards, Bilal Sarfraz Front Office Manager
Dear Guest, Thank you kindly for your review, I am delighted to read your review and to learn that your experience at our hotel was very good. We are committed to consistently providing warm and efficient service to our guests and their app… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewLocation was good for me. The room was clean and tidy however the bathroom shower leaked quite a lot. Fridge was so cold it froze everything in it. I turned it right down but it didn't make a difference. Bed was huge and very comfortable.
They sent me a code to get keys for entry. I used this code and it did not work. I arrived at Quest at 1.30am after a very long flight so I was not happy that I then had to wait for someone to come and let me in.
Dear Marie, Thank you for taking the time to share your feedback. We're sorry to learn about the issues you experienced with the shower and fridge. For any room related concerns during your stay, we kindly encourage guests to contact reception or our after hours service, and we’ll do our best to resolve the matter promptly. Regarding the keysafe issue, I have followed up with our maintenance team and we will continue to monitor it closely to ensure it functions smoothly for all guests. I sincerely apologise for the inconvenience you experienced. We appreciate your feedback, as it helps us to improve our service. I do hope that we are able to welcome you back to Quest Palmerston soon. Kindly do not hesitate to write to us for any further assistance that you may require. Warm Regards, Bilal Sarfraz Front Office Manager
Dear Marie, Thank you for taking the time to share your feedback. We're sorry to learn about the issues you experienced with the shower and fridge. For any room related concerns during your stay, we kindly encourage guests to contact r… Show more
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewGreat location for our trip
Locals hanging around outside of all hours
Dear Anthony, Thank you kindly for your review, I am delighted to read your review and to learn that your experience at our hotel was very good. We are committed to consistently providing warm and efficient service to our guests and their appreciation and acknowledgement is always our greatest reward. I do hope that we are able to welcome you back to Quest Palmerston soon. Kindly do not hesitate to write to us for any further assistance that you may require. Warm Regards, Bilal Sarfraz Front Office Manager
Dear Anthony, Thank you kindly for your review, I am delighted to read your review and to learn that your experience at our hotel was very good. We are committed to consistently providing warm and efficient service to our guests and their a… Show more
Reviewed: 21 July 2025 · Stayed in June 2025
Verified reviewDear Peter, Thank you kindly for your review, I am delighted to read your review and to learn that your experience at our hotel was very good. We are committed to consistently providing warm and efficient service to our guests and their appreciation and acknowledgement is always our greatest reward. I do hope that we are able to welcome you back to Quest Palmerston soon. Kindly do not hesitate to write to us for any further assistance that you may require. Warm Regards, Bilal Sarfraz Front Office Manager
Dear Peter, Thank you kindly for your review, I am delighted to read your review and to learn that your experience at our hotel was very good. We are committed to consistently providing warm and efficient service to our guests and their app… Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewApartments are noisy because there are adjoining doorways to rooms /apartments with little sound insulation. The bathroom was dangerous as it had a shower above the bathtub with no handrails. The toilet seat was the incorrect size to the toilet, no exhaust fan
Dear Randal Thank you for taking the time to share your feedback. We're genuinely sorry to hear about the disturbance you experienced from the adjoining apartment. Our apartments are designed with connecting doors for guest convenience, but unfortunately, they are not fully soundproof. We understand how this can affect your comfort, and we sincerely apologise. For any room-related concerns during your stay, including noise or maintenance issues, we kindly encourage guests to contact reception immediately so we can do our best to assist or offer alternative solutions where possible. Regarding the bathroom, we appreciate your observations. Please note that we replace toilet seats every second month as part of our maintenance schedule. However, due to slight variations in fittings, the replacement seats may occasionally differ slightly in size. We are currently reviewing this process to improve consistency and guest satisfaction. For added safety, non-slip shower mats are available at reception upon request, as not every guest requires one, but we are more than happy to place one in the room on request. Thank you again for your feedback. I hope we might have an opportunity to accommodate you again in future and restore your confidence in Quest. Warm Regards, Bilal Sarfraz Front Office Manager
Dear Randal Thank you for taking the time to share your feedback. We're genuinely sorry to hear about the disturbance you experienced from the adjoining apartment. Our apartments are designed with connecting doors for guest convenience… Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewWe had 3 nights at the Free spririt Caravan park in a cabin .We had a wedding there . Unfriendly and very expensive wont be staying there again. The Quest was excellent and secure well done and would recommend this place
there was nothing to coment on.
Dear Elizabeth, Thank you kindly for your review, I am delighted to read your review and to learn that your experience at our hotel was very good. We are committed to consistently providing warm and efficient service to our guests and their appreciation and acknowledgement is always our greatest reward. I do hope that we are able to welcome you back to Quest Palmerston soon. Kindly do not hesitate to write to us for any further assistance that you may require. Warm Regards, Bilal Sarfraz Front Office Manager
Dear Elizabeth, Thank you kindly for your review, I am delighted to read your review and to learn that your experience at our hotel was very good. We are committed to consistently providing warm and efficient service to our guests and their… Show more
Reviewed: 16 July 2025 · Stayed in July 2025
Verified review