The beds were a little hard for our preference

The apartment was very spacious, the pools were very nice, location was walkable to the beach. Will definitely return

Stayed in August 2025

The apartment was not clean - the bed was very uncomfortable - the apartment was not well stocked for a week long stay - there was no controls for the a/c units I.e they were either on or off - unused tv unit left inside the wardrobe in the bedroom took up a lot of room, couldn’t understand why it was in there. No one instruction for appliances. Not all lights operated.

Surroundings and facilities within the complex were good. Location at palm cove was terrific.

Stayed in August 2025

Quality of sleep is very important to me. We had a 2bdr apartment (no.45). The bed in the main bedroom was like sleeping on concrete with metal springs in it. I had to move into a single bed in the same room as my son which is not how I would like to spend my holiday. My husband grabbed a cushion from the daybed to put on top of the hard mattress and didn't sleep well for 4 nights. We arrived on a Saturday afternoon and reception was closed until Monday. The room instructions stated that a $75 fee would be incurred if we had to call them out after hours so we had to make do. I think this is a bit unfair if there is an issue with a room making guests either wait up to 2 nights or pay an extra fee to have issues rectified. When I called on Monday the staff were helpful and said they hadn't had this apartment under their managemet for very long and offered to put a mattress topper on - which arrived Tuesday, So they tried.... Unfortunately the topper didn't make much difference at all. The mattress really needs to be replaced. Overall the room was nice, but there are a few maintenance items that need to be addressed to make it better.

The property is in a great location, an easy walk down to the Palm Cove esplanade. There are 3 pools, one is over 50m in length which is great for lap swimming (but they are all a bit cold - no heating). The lush tropical gardens are really well cared for. The room itself is spacious and very clean. The hosts were responsive. We had no wifi in the room and they helped with a dongle until NBN serviceman arrived.

Stayed in August 2025

Bed was a bit hard...noise from next door bathroom...hard to park at times

Great location...excellent facilities....gardens were lush and we'll maintained...friendly staff

Stayed in July 2025

Nothing really

Well appointed. 4 pools. Clean & tidy.

Stayed in July 2025

No fly wire screens on any windows. Only one bedside table - needed one each side

Spacious rooms. Wonderful swimming pools.

Stayed in June 2025

The apartment didn't quite hit the mark for our family of 5. I didn't like that there was nowhere to hang the washing except run the dryer flat out. I feel like for a long 2 week stay we should have been given a little more than 2 washing sachets. The dishwasher functions are all rubbed off so we didn't know how to work it until we received a response later in time. There is no storage or shelving for food items. The bath plug didn't seal properly, and the towel rack in the kids room was broken - not a big deal but still a nuisance. There's a DVD player but no movies. I think for families a few extra details could go a long way. The bed was ok but it was two mattresses pushed together which I dislike as it's uncomfortable if you're in the middle. The blankets were also not the freshest smelling, thankfully we didn't need them. The extra bed which is a sofa bed was awkwardly placed at the back doorway which was really drafty overnight for my little one as the leuvers don't totally shut. Probably also worth mentioning to other travelers that the bar rarely opens at the complex ( quite misleading when you look at the website).

The resort is immaculate. The manager at the resort was very friendly and welcoming. The location is great - just a short walk to the esplanade. The pools were a huge hit despite being cold!

Stayed in June 2025

Poor internet

Stayed in May 2025

Kitchen needs updated ( silverware etc)

Pools were amazing! Apartment was spacious and clean.

Stayed in April 2025

Parking was full at times and we had to park out on the street. There was a few occasions when there was cigarette butts on our courtyard from other people, this was reported to the real estate on our departure whom managed our booking.

Great location and friendly staff.

Stayed in December 2024

Dryer stopped working, even after reset. And many lizards in the property.

Stayed in December 2024

Happy with most aspects. There were a few maintenance items that needed attention. Details were left in the office on the beach

Although set back from the main drag, the beach, restaurants and shops were about a 6 minute pleasant walk.

Stayed in August 2024

Location was very convenient as we were there for a celebration on the beach

Stayed in July 2024

A large appartment for families with fabulous pools and gardens.

Stayed in July 2024

Pool was cold.

Great location, clean and spacious accommodation and the pools were good fun.

Stayed in May 2024

Lack of storage. No drawers in small bathroom. No space in kitchen for food - recommended to put food in fridge but would be good to have somewhere to store unopened food to begin with. Pool very hot.

Spacious and comfortable lounge area

Stayed in January 2024

Basic cooking utensils could be improved including decent grater, a cutting board & knife. Kitchen needs additional bench space which there is plenty of room for - bench space available was poor.

Great location & great pools. Spacious apartment

Stayed in August 2023

Refer to above.

Quiet location - good facilities and pool access. One issue being the microwave required replacement. Also handle on wardrobe in bedroom fell off - broken but not repaired prior to our visit.

Stayed in July 2023

just a couple little things, no tv aerial cord. but other tvs were fine.

very well maintained. everything was close to you, I.e. pool, deck chairs etc. had a lovely feel to the place

Stayed in May 2023

dusty room, not enough sheets and towels provided

pool access was great, location with the back gate was awesome

Stayed in April 2023

The only down fall was the shower head

Very clean and had everything we needed

Stayed in December 2022

Pillows need replacing and artwork is dated

Stayed in October 2022

Pool was not heated. There was not enough toilet paper for a family that paid quite a bit to stay there for a week.

The set up was nice. Bbq downstairs was clean. Pool was clean.

Stayed in August 2022

the beds were very uncomfortable. Back door didn’t lock properly.

ammenities, locale, washer and dryer on site.

Stayed in September 2022