Reviews of Potters Apartments 3.5 stars
Wine Country Drive, Nulkaba, 2325 Cessnock, Australia
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewGreat location and room suited our needs staff really helpful and obliging.
Our bed was fine but the bed in the front room apparently was really hard and you can visibly see that it is a lot thinner mattress than the back room. We did hear someone trying our sliding door late Saturday night. Probably assuming we were out because it was in darkness.
Reviewed: 28 August 2025 · Stayed in June 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewThe location and customer service were great
The bed was very uncomfortable, there was no doona cover on the doona, the doona was just inbetween two sheets. There were mosquitos in the room, both my partner and I left feeling itchy after leaving and the rooms have floor the ceiling windows on both corners of the room with no tinting so there was no privacy, Everytime we could see straight into the bedrooms of all the rooms.
Thank you so much for your feedback! We’re really pleased you enjoyed the location and our friendly customer service. We’re sorry to hear about the issues you experienced with the bedding, privacy, and mosquitos. Your comments are really helpful, and we’ll certainly look into ways to improve these areas for future stays. We appreciate you sharing your thoughts with us!
Thank you so much for your feedback! We’re really pleased you enjoyed the location and our friendly customer service. We’re sorry to hear about the issues you experienced with the bedding, privacy, and mosquitos. Your comments are really he… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewClose to town and had restaurant on site
No breakfast available on site
Thank you for your feedback! We’re glad you enjoyed the convenient location. While there is a restaurant onsite, it is owned and operated separately from our apartments. Breakfast is not currently available, but there are plenty of great local cafés just a short drive away. We hope to welcome you back again soon.
Thank you for your feedback! We’re glad you enjoyed the convenient location. While there is a restaurant onsite, it is owned and operated separately from our apartments. Breakfast is not currently available, but there are plenty of great lo… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThank you so much for your wonderful 10/10 review! 🌟 We’re delighted you enjoyed your stay and hope to welcome you back again soon.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewA whole group of friends and family recently stayed at Potters to celebrate my daughters wedding. My family stayed in the two bedroom spa suite and honestly it was so much more spacious than I thought it would be. The beds are super comfortable and there is also a sofa bed in the lounge room. The brewery is a convenient 50m away and serves great food. We would definitely stay here again.
If I had to pick something to whine about it would be there was a bit of dust behind the main bedside tables. But this is something that can be overlooked.
Thank you for your wonderful review! We’re thrilled you and your family enjoyed the spacious Two Bedroom Spa Suite and found it comfortable for the wedding celebration. We’ll pass on your compliments to the team and also take note of your feedback regarding the dust to ensure it’s addressed. We look forward to welcoming you back for another stay soon!
Thank you for your wonderful review! We’re thrilled you and your family enjoyed the spacious Two Bedroom Spa Suite and found it comfortable for the wedding celebration. We’ll pass on your compliments to the team and also take note of your f… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewLovely friendly staff
Thank you for your kind words! We’re delighted to hear our team made your stay enjoyable. We hope to see you again soon.
Reviewed: 17 August 2025 · Stayed in July 2025
Verified reviewLocation and price
Thank you for your review! We’re so pleased you enjoyed our convenient location and great value. We hope to welcome you back again soon.
Reviewed: 14 August 2025 · Stayed in May 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewEasy Check in, Friendly Staff and clean amenities
I was bitten by bed bugs and mosquitoes all night and found it extremely difficult to sleep. It was also exacerbated by a loud noise which sounded like a generator that was on all night.
Thank you for your review. We’re pleased to hear you found our check-in process easy, our staff friendly, and amenities clean. We take reports of insects very seriously and have our rooms regularly inspected and treated by a licensed pest control service. We’ll also look into the source of the noise you mentioned to ensure it doesn’t affect future stays.
Thank you for your review. We’re pleased to hear you found our check-in process easy, our staff friendly, and amenities clean. We take reports of insects very seriously and have our rooms regularly inspected and treated by a licensed pest c… Show more
Reviewed: 10 August 2025 · Stayed in July 2025
Verified reviewPerfect experience
Thank you for your kind words — we’re so pleased you had a perfect experience with us and we look forward to welcoming you back again.
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewSpacious room and bathroom
Wish one of the pools was heated so it could be used all year round
Thank you for your feedback! We're so pleased you enjoyed the spacious room and bathroom. Your suggestion about a heated pool is appreciated — it’s definitely something we’ll keep in mind for future improvements. We hope to welcome you back again soon!
Thank you for your feedback! We're so pleased you enjoyed the spacious room and bathroom. Your suggestion about a heated pool is appreciated — it’s definitely something we’ll keep in mind for future improvements. We hope to welcome you … Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewGreat location , rooms are spacious and have all you need and staff are always lovely.
We stay here quite often throughout the year and the only negative is the beds , in all the rooms we have stayed in they have all been in desperate need of mattress toppers as they are are not comfortable at all. We now take our own topper with us as we love all other aspects of our stay but would love it if this was one less thing we had to pack.
Thank you for your lovely review and for choosing to stay with us regularly — it means a lot! We’re so pleased to hear you enjoy the location, spacious rooms, and our friendly team. Thank you also for your feedback about the beds. Just so you know, you're always welcome to contact us before or during your stay and we’ll be happy to add a mattress topper to your bed. We want to make sure you're as comfortable as possible. Looking forward to welcoming you back again soon!
Thank you for your lovely review and for choosing to stay with us regularly — it means a lot! We’re so pleased to hear you enjoy the location, spacious rooms, and our friendly team. Thank you also for your feedback about the beds. Just so … Show more
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewComfortable and nice place
Thank you for your kind words! We're so pleased to hear you found your stay comfortable and enjoyable. Hope to welcome you back again soon!
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewComfortable beds, good sized rooms, quiet, central location.
The apartments are a little older now, though still very comfortable. The food at the brewery across the road was dreadful, though the beer was great
Thank you for your feedback! We're glad you enjoyed the comfort and central location of our apartments. Just to clarify — the restaurant and brewery are operated separately from us, but we’ll be sure to pass along your comments. We hope to welcome you back again soon!
Thank you for your feedback! We're glad you enjoyed the comfort and central location of our apartments. Just to clarify — the restaurant and brewery are operated separately from us, but we’ll be sure to pass along your comments. We hope… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewGreat service and clean room & walking distance to restaurants and shops. Lots of parking available & friendly service/ staff.
You get what you pay for, was a comfortable stay and has everything you need.
Thank you for your lovely feedback! We're glad to hear you enjoyed the easy check-in, clean room, and convenient location. It's great to know our friendly team and facilities helped make your stay comfortable. We hope to welcome you back again soon!
Thank you for your lovely feedback! We're glad to hear you enjoyed the easy check-in, clean room, and convenient location. It's great to know our friendly team and facilities helped make your stay comfortable. We hope to welcome you… Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in June 2025
Verified reviewLocation was great as the function was right at the brewery. Staff very friendly and welcoming.
Outdated rooms and furniture
Thank you for your feedback! We're glad to hear you enjoyed the convenient location and that our staff made you feel welcome. We appreciate your comments regarding the room and furniture, and we’ll take it on board as we continue to make improvements. We hope to welcome you back again soon.
Thank you for your feedback! We're glad to hear you enjoyed the convenient location and that our staff made you feel welcome. We appreciate your comments regarding the room and furniture, and we’ll take it on board as we continue to mak… Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewIt facilitated EVERYONE young and old fabulous place to visit
Nothing
Thank you for your wonderful review! We're so pleased to hear you and your husband had a fabulous start to your weekend away. It's great to know everyone, young and old, felt welcome. We truly appreciate your recommendation and hope to see you again soon!
Thank you for your wonderful review! We're so pleased to hear you and your husband had a fabulous start to your weekend away. It's great to know everyone, young and old, felt welcome. We truly appreciate your recommendation and hope… Show more
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewI left early
All good
Thank you for your feedback! We're glad to hear everything was all good. Hopefully we can welcome you back again soon.