9.2

Reviews of Piermont Retreat 4.5 stars

12990 Tasman Highway, 7190 Swansea, Australia

  • Alicia

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review

    It was so quiet and peaceful Beautiful views Accomodation was comfortable and relaxing The beach was close, and the activities we super fun. Staff were friendly and polite Very thoughtful supplying wood and fire lighter for an even more comfortable stay

    The weekend went too fast The restaurant was shut

  • Adriarn

    Reviewed: 9 August 2025 · Stayed in August 2025

    Verified review

    Such a beautiful place to stay. The place has everything you need and more. Rooms have a beautiful view are warm and lovely places to sit and that bath WOW

    N/a

    Property response:

    Thank you, Adriane, for your kind words about your stay. We are pleased your stay was memorable. We look forward to welcoming you back for another wonderful stay. Warmly The Piermont Team

    Piermont Retreat
    12 August 2025
  • Simone

    Reviewed: 3 July 2025 · Stayed in July 2025

    Verified review

    Absolutely wonderful. What an idyllic setting for our stay in Freycinet. If you want views of Freycinet, Piermonts is for you. It has a variety of accommodation options, private beaches and amazing views. The people on reception are very welcoming, the rooms were well heated, and in-room pasta meal was delicious.

    Property response:

    Dear Simone, Thank you for sharing your experience, we’re thrilled to hear you enjoyed your stay at Piermont. It sounds like you truly made the most of your time with us, taking in everything Piermont has to offer. We look forward to welcoming you back for another wonderful stay. Warmly The Piermont Team

    Dear Simone, Thank you for sharing your experience, we’re thrilled to hear you enjoyed your stay at Piermont. It sounds like you truly made the most of your time with us, taking in everything Piermont has to offer. We look forward to welc… Show more

    Piermont Retreat
    10 July 2025
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  • Kylie

    Reviewed: 27 June 2025 · Stayed in June 2025

    Verified review

    The restaurant was lovely and the rooms were beautiful and quiet.

    Property response:

    Thank you for the wonderful review Kylie. We are happy to hear you enjoyed your time at Piermont. We hope to welcome you back to our part of the East Coast again soon!

    Piermont Retreat
    1 July 2025
  • Jorja

    Reviewed: 25 June 2025 · Stayed in June 2025

    Verified review

    Everything, amazing from start to finish!

    Nothing!

    Property response:

    Thank you for the wonderful review Jorja. We are happy to hear you enjoyed your time at Piermont. We hope to welcome you back to our part of the East Coast again soon!

    Piermont Retreat
    1 July 2025
  • Karen

    Reviewed: 19 June 2025 · Stayed in June 2025

    Verified review
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  • Anonymous

    Reviewed: 9 June 2025 · Stayed in June 2025

    Verified review
  • Anonymous

    Reviewed: 21 May 2025 · Stayed in May 2025

    Verified review

    Open fire Beds were comfortable Sunrise is amazing including the sea view

    The breakfast supplied for what you pay is poor

    Property response:

    Thank you for your feedback. We are glad you enjoyed Piermonts charm. As this was an anonymous review, we are unsure which accommodation you stayed in. However, our breakfast provisions for the first morning are carefully curated to be both ample and wholesome. We appreciate your comments and will take them on board. The Piermont Team

    Thank you for your feedback. We are glad you enjoyed Piermonts charm. As this was an anonymous review, we are unsure which accommodation you stayed in. However, our breakfast provisions for the first morning are carefully curated to be bo… Show more

    Piermont Retreat
    18 June 2025
  • Pimpetch

    Reviewed: 14 May 2025 · Stayed in April 2025

    Verified review
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  • Fiona

    Reviewed: 5 May 2025 · Stayed in April 2025

    Verified review

    A beautiful part of the world and facilities to match. We were promised beach frontage and that is exactly where we found ourselves. The space was much bigger than it appeared in the photos. We were able to park our car reasonably close to our cottage, it should be noted that if you have accessibility issues you may need assistance with your luggage as not even ground. We enjoyed a beautiful dinner at the Homestead, seafood focused, on one evening. We appreciated the ability to have an open fire and took advantage of this. The cottage afforded good privacy.

    An old-fashioned one-page print out of vetted local places to eat or get supplies would have been of benefit, including approximate opening hours. We were caught short on the second night and ended up having to cook dinner ourselves. The breakfast supplies did not seem generous compared to what we have experienced at other locations. Two people for two mornings require a little more variety and amount of food when breakfast needs to be self-done. We had to go to Reception for more milk and tea supplies. The space was lovely but is starting to feel a little too 'rustic' around the edges. Just a little more attention to detail on regular maintenance/cleaning. Dinner was beautiful - it may have been where we were seated - but the space felt a little cold and lacking atmosphere and 'warmth'. One of us had our backs to the whole room and we do miss tablecloths...was the space too big for the number of people? That said the quality of the food was outstanding.

    Property response:

    Dear Fiona, Thank you so much for your thoughtful feedback. We are really glad you enjoyed the beautiful location, the spacious and private cottage, the open fire, and your dinner at the Homestead. As your booking was made through a third party, we do ask guests to provide direct contact details so we can share more detailed information ahead of their stay. Some of this may have been missed, including that breakfast provisions are only included for one morning. We’re always happy to provide additional milk and tea from Reception, and we also have a small onsite pantry with extra items available for purchase. We take pride in offering a more personalised experience for our guests whenever we’re able to communicate directly, and this also ensures that important information, like our online compendium with local dining and supply details, is received in advance. We really appreciate you taking the time to share your feedback and will take it on board as we continue to improve the experience for all our guests. We do hope to welcome you back again soon! The Piermont Team

    Dear Fiona, Thank you so much for your thoughtful feedback. We are really glad you enjoyed the beautiful location, the spacious and private cottage, the open fire, and your dinner at the Homestead. As your booking was made through a third… Show more

    Piermont Retreat
    10 June 2025
  • Peter

    Reviewed: 5 May 2025 · Stayed in April 2025

    Verified review

    Awesome views from balcony over the bay

    Stay was too short

    Property response:

    Hi Peter, Thank you for taking the time to share your experience with us. That sentiment is shared often 'stay is too short'... We do hope to welcome you back soon for a longer stay. The Piermont Team

    Piermont Retreat
    6 May 2025
  • Grace

    Reviewed: 30 April 2025 · Stayed in April 2025

    Verified review

    Originally booked a room with balcony and bathtub overlooking the water. Partner is sensitive to mould, unfortunately the bathroom shutters and grout had black mould. This was reported to staff and we were swiftly offered an alternative room (complimentary upgrade). Turned out better for us as we were able to cook and use the kitchen facilities in the upgraded room. Very grateful to the staff. We received a full loaf of bread, jams, granola and milk for our breakfast. I received a message prior check-in to advise there was a shortage of eggs. We celebrated my partner's bday and he received a lovely gift of Tasman Salt. Dinner at the Homestead was good

    Black mould in the original bathroom

    Property response:

    Hi Grace, Thank you for taking the time to share your experience with us, happy birthday to your partner again. We are glad we were able to make the celebration extra special, including the upgrade to one of our cottages. Your feedback is invaluable, and we appreciate your thoughtful review. We look forward to welcoming you back again soon. The Piermont Team

    Hi Grace, Thank you for taking the time to share your experience with us, happy birthday to your partner again. We are glad we were able to make the celebration extra special, including the upgrade to one of our cottages. Your feedback is … Show more

    Piermont Retreat
    6 May 2025
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  • Grace

    Reviewed: 26 April 2025 · Stayed in April 2025

    Verified review

    Everything

    N/A

    Property response:

    Thank you Grace, we appreciate your kind review and look forward to seeing you again at Piermont. The Piermont Team

    Piermont Retreat
    6 May 2025
  • Leonie

    Reviewed: 26 April 2025 · Stayed in April 2025

    Verified review

    Beautiful location, amazing cottage, fantastic restaurant & staff.

    Property response:

    Hi Leonie, Thank you for sharing your feedback and experience with us. We hope to welcome you back soon for another wonderful stay. The Piermont Team

    Piermont Retreat
    6 May 2025
  • Ulla

    Reviewed: 25 April 2025 · Stayed in April 2025

    Verified review
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  • Hao

    Reviewed: 25 April 2025 · Stayed in March 2025

    Verified review
  • Camilla

    Reviewed: 16 April 2025 · Stayed in April 2025

    Verified review
  • Irina

    Reviewed: 15 April 2025 · Stayed in April 2025

    Verified review

    We loved the old blue stone cottages and the views. Was great to have the tennis court, pool and bikes for some extra exercise

    Property response:

    Thank you Irina, We are thrilled to hear about your positive experience and how much you enjoyed your time at Piermont. We look forward to seeing you again soon. The Piermont Team

    Piermont Retreat
    6 May 2025
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  • Ash

    Reviewed: 12 April 2025 · Stayed in March 2025

    Verified review
  • Stephen

    Reviewed: 9 April 2025 · Stayed in April 2025

    Verified review
  • Wendy

    Reviewed: 5 April 2025 · Stayed in April 2025

    Verified review

    The room was spacious and comfortable. Unfortunately booking.com said we had a kitchenette but we didn’t get one and there was no food available. For a retreat we would expect the restaurant to be open all weekend. It would have been nice to get lunch or a coffee in the restaurant.

    Property response:

    Thank you for sharing your thoughts and experience with us. We're sorry to hear there was some confusion around the kitchenette. The suites are equipped with a kitchenette space suitable for basic food preparation, though not a fully equipped kitchen. As part of your stay, breakfast provisions for your first morning would have been provided in your room, and our welcome email includes details about dining options. As mentioned there, the restaurant is closed on Sundays and Mondays, and bookings are essential on other days. We're sorry if any of this wasn’t clear ahead of time, we always want our guests to feel well-prepared and looked after. We really appreciate your feedback, and we’ll keep working to make each stay a positive experience for our guests. We do hope to welcome you back again for a more enjoyable stay. The Piermont Team

    Thank you for sharing your thoughts and experience with us. We're sorry to hear there was some confusion around the kitchenette. The suites are equipped with a kitchenette space suitable for basic food preparation, though not a fully eq… Show more

    Piermont Retreat
    15 April 2025
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  • Eva

    Reviewed: 30 March 2025 · Stayed in March 2025

    Verified review

    Beautiful views and relaxing atmosphere. Plenty of activities to do onsite. Attentive and friendly staff who provided free room upgrade for our wedding anniversary. Room serviced each day.

    The pillows were a bit too soft for my liking and there seemed to be a minor millipede problem in the bathroom.

    Property response:

    Thank you for sharing your experience with us Eva, and happy anniversary again. We are pleased you enjoyed the free room upgrade. We do appreciate your feedback on the pillows, it helps us continue to improve our guest experience. As we are so close to nature, millipedes do occasionally make their way inside, they are completely harmless, and we do our best to actively manage their presence as best as we can. We do hope to welcome you back again. The Piermont Team

    Thank you for sharing your experience with us Eva, and happy anniversary again. We are pleased you enjoyed the free room upgrade. We do appreciate your feedback on the pillows, it helps us continue to improve our guest experience. As we a… Show more

    Piermont Retreat
    15 April 2025
  • Thomas

    Reviewed: 28 March 2025 · Stayed in March 2025

    Verified review
  • Sophia

    Reviewed: 27 March 2025 · Stayed in March 2025

    Verified review

    Stunning location & views, we were given a complimentary upgrade to a King Suite which was a lovely surprise & the bed was wonderfully large. Bathroom was magnificently luxurious, only thing I would have preferred was also having a hand held shower head instead of just a rainshower. The staff at both Reception and the Homestead restaurant were fab and the meal there had innovative touches that surprised & delighted.

    Property response:

    Thank you so much, Sophia for the glowing review. We're delighted to have played a part in making your stay enjoyable. We do appreciate your feedback, as it helps us continue to improve the guest experience. We look forward to seeing you again soon. The Piermont Team

    Thank you so much, Sophia for the glowing review. We're delighted to have played a part in making your stay enjoyable. We do appreciate your feedback, as it helps us continue to improve the guest experience. We look forward to seeing yo… Show more

    Piermont Retreat
    15 April 2025
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  • Debra

    Reviewed: 23 March 2025 · Stayed in March 2025

    Verified review

    Secluded Beachfront resort and close to town

    Nil

    Property response:

    Thank you Debra, we appreciate you leaving a positive review. We look forward to welcoming you back to Piermont in the future. The Piermont Team

    Piermont Retreat
    26 March 2025
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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