The bed was like two stuck together I did not like the washing machine in the shower

It’s was neat and tidy

Stayed in August 2025

Some supplies were inadequate such as no dishwashing liquid and inadequate toilet paper for a week's stay.

Comfortable beds and sufficiently spacious apartment. Great to have sea view. Great location.

Stayed in July 2025

The hotel staff sucked dog balls seriously

the room was excellent but the staff nope

Stayed in July 2025

Not applicable

Stayed in July 2025

The room is a bit shoddy around the edges... little things missing (dish washing soap, no glass / cup in the room)... shower could be cleaner.

Stayed in June 2025

It wasn’t clear on the booking that the hotel was not managing the unit. It ended up being an Airbnb style arrangement which was not transparent. Had to go to lock box, no complimentary bag storage. I felt like this was not clear in the booking.

Location is great. Would have been nice to know that the booking was not part of the hotel Mantra.

Stayed in May 2025

Bed No blanket only sheets

View Convenient location Quietness

Stayed in March 2025

We were there 5 nights, change of towels and pool towels would have been nice as it was hot and humid. Were not aware the room was an airbnb until we tried to get fresh towels.

Location, sights.

Stayed in March 2025

Nothing

All good

Stayed in January 2025

Everything

Stayed in August 2024

Step up into bathroom

Locationgood

Stayed in July 2024

Wasn’t any contact at the conclusion of the stay to provide check out details. Luggage storage once we checked out was provided by the hotel for a fee of $5 (this room is part of the hotel but a separate arrangement).

Great location. Very comfortable room with a good amount of space. Great having access to the pool. Easy contactless check in.

Stayed in August 2024

Dark. Poor view. Kettle was so dirty. No room cleaning unless pay more.

Location. Very good in answering questions. Very appreciative of their customer service.

Stayed in August 2024

Washing machine on shower with hose taped around the floor. Cable connected to the ceiling. Rusted toilet brush and button to flush toilet green and rusted. No teaspoons or tea towels. TV signal kept dropping in and out. Windows faced other buildings. Was advertised as King Deluxe room. Definitely not that. I think these are the old rooms that are a different business to the rest of the Hotel which is called Mantra Pandanas as we had to do a contact less check in would have preferred to stay in newer part of the hotel and pay a little bit more. At least you would got better service. I called the owner to complain about my room and was yelled and abused.. Would never stay there again and definitely wouldn't recommend it.

No breakfast included

Stayed in August 2025

The hotel cancelled my 2-night booking the day before my arrival without giving any reason.

Stayed in August 2025

There is a washing machine in the shower !!! and electrical cables running through the roof and dropping down beside the sink...... and fire alarms went off due to a guest having a hot shower.

location is excellent. bed was comfortable

Stayed in July 2025

There were strange loud erratic noises coming from aircon vent which woke us up every night. Unsure re bathroom electrics with washing machine right in shower area which used an extension lead coming from ceiling also here another one coming from ceiling for hairdryer use? No teaspoons or a tea towel supplied just a drying mat.

Stayed in July 2025

Having to get our key from a locked box, finding that location where the key was etc. Having a human to speak to would have been better.

Did not have breakfast. Had to go down town.

Stayed in May 2025

• Found a pair of dirty underwear / a shower cap on the floor near the curtains (clearly left by last guest) - place felt unclean after this (noticed the floor did not appear to have been vacuumed) • When stepping out of lift it was evident another apartment was being painted - the smell. • Calcium build up in bathroom. • No laundry powder for washing machine • No instructions for washing machine. • it was not clear that I was not booking through the hotel. • No instructions on where to leave key on departure.

Convenient and close Great view

Stayed in May 2025

I was unaware when I booked that it was a private appartment. Had problems checking in. It definitely needs the ceiling fans replaced and the cracked tiles on the balcony. There was food in the fridge and the dishwasher had not been emptied from a previous occupant. So it wasn’t cleaned properly.

Location and the pool

Stayed in February 2025

Well on our booking it looked like the room was separated from the couch just to come and find out that it wasn’t and when we got there the guy we booked the room through Didi t reply or give us any instructions so we had to wait like 40 minutes before he called one of us back btw we waited in the hotel lobby where the staff were just standing there like they Didi t work in this building but that’s ok tho because eventually he got back to us 😑

I absolutely loved the pool and the gym they were both the only things I really loved about this hotel.

Stayed in January 2025

Kettle not working, very promptly replaced by management. Thank you.

Stayed in September 2024

-

Central property in the CBD Good instructions for late check in Accommodated the request for little late check out

Stayed in September 2024

Furniture was old and outdated. Furniture was broken in some locations. Apartment not being fully serviced. Apartment facing Office buildings during the day. No privacy. The owner constantly pushing for a reminder of $10 a day for parking which should have been included in the price and it's just price gouging at that point. I would not recommend this apartment to any of my colleagues in the future as the service was that poor.

Washing machine and dryer. That's it

Stayed in September 2024