Reviews of Mantra Pandanas 4.5 stars
43 Knuckey Street, Darwin CBD, 0801 Darwin, Australia
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Reviewed: 29 August 2025 · Stayed in July 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewShower leaked out into bathroom, room and hallway smelt like water damage
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewCentral clean loved all the facilities including our own washing machine and drier Convenient car parking
A bit pricey
Reviewed: 23 August 2025 · Stayed in July 2025
Verified reviewLocation was 10/10 and it was clean.
Rooms a little small.
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in July 2025
Verified reviewReviewed: 17 August 2025 · Stayed in July 2025
Verified reviewReviewed: 16 August 2025 · Stayed in July 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewAll conveniences in room you need and ocean view was really nice. Good location easy access to get around and shopping
No comment
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in July 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewThe room was exceedingly well presented. House staff great and delivered hairdryer which was not in the room.
The room was excellent but we did not enjoy the big step up to the bathroom. Also, the shower did nor slope to the outlet and this lead to flooding the bathroom due to the small step into the shower. This flooding needs to be rectified.
Dear John, Thank you for your kind review and for rating us so highly across all categories. We're thrilled to hear that you found your room well presented and that our housekeeping team was helpful during your stay. We do, however, sincerely apologize for the inconvenience caused by the bathroom layout and shower drainage issue. Your feedback is incredibly valuable, and we will be addressing this with our maintenance team to ensure improvements are made. We’re grateful for your recommendation and hope to welcome you back on your next visit to Darwin. Warm regards, Ira Cunanan
Dear John, Thank you for your kind review and for rating us so highly across all categories. We're thrilled to hear that you found your room well presented and that our housekeeping team was helpful during your stay. We do, however, s… Show more
Reviewed: 10 August 2025 · Stayed in July 2025
Verified reviewSpacious and clean
A bit of a smell in the corridors
Dear Guest, Thank you for your kind feedback! We’re so pleased to hear that you found the space clean, comfortable, and well-suited to your needs. We do apologize for the unpleasant smell in the corridors — your comment has been noted and will be addressed with our housekeeping team to ensure a fresher environment for all our guests. We appreciate you taking the time to share your experience and hope to welcome you back again soon! Warm regards, Ira Cunanan
Dear Guest, Thank you for your kind feedback! We’re so pleased to hear that you found the space clean, comfortable, and well-suited to your needs. We do apologize for the unpleasant smell in the corridors — your comment has been noted and… Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in May 2025
Verified reviewReviewed: 7 August 2025 · Stayed in July 2025
Verified reviewGood facilities. Separate bedroom. Own laundry facilities.
Nothing.
Dear Treleaven, Thank you for your lovely feedback! We’re delighted to hear you enjoyed your stay and appreciated the facilities, especially the separate bedroom and in-room laundry. It’s great to know your time in Darwin was comfortable and convenient we hope to welcome you back again for another relaxing stay! Warm regards, Ira Cunanan
Dear Treleaven, Thank you for your lovely feedback! We’re delighted to hear you enjoyed your stay and appreciated the facilities, especially the separate bedroom and in-room laundry. It’s great to know your time in Darwin was comfortable … Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewCentral location was excellent Room was very good
Non existent room service on arrival No written advice of services supplied (ie we had to ask at reception for Wi Fi connection details) Restaurant not open at weekends 5 or 6 fire alarm alerts occurred during our stay (at very inconvenient times)
Dear David, Thank you for taking the time to share your feedback with us. While we're glad to hear you appreciated our central location and the comfort of your room, we're truly sorry for the frustrating aspects of your stay. We apologise for the lack of clear communication regarding available services, and especially for the inconvenience caused by the fire alarm disruptions. That’s certainly not the experience we aim to provide, and we understand how frustrating it must have been. Please know your comments have been shared with our team so we can address these issues and improve moving forward. We appreciate your honesty and hope to have the opportunity to provide you with a much smoother and more enjoyable stay next time. Warm regards, Ira Cunanan
Dear David, Thank you for taking the time to share your feedback with us. While we're glad to hear you appreciated our central location and the comfort of your room, we're truly sorry for the frustrating aspects of your stay. We a… Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewLocation the room and parking option.
The curtains were not block out and lots of light in room when trying to sleep. No bottled water provided.
Dear Linda, Thank you for your kind words and for highlighting our team, location, and room comfort we truly appreciate it. We’re sorry to hear the light in the room impacted your sleep and that bottled water wasn't available. Your feedback is noted, and we’ll review how we can improve these details for future stays. We hope to welcome you back again soon. Warm regards, Ira Cunanan
Dear Linda, Thank you for your kind words and for highlighting our team, location, and room comfort we truly appreciate it. We’re sorry to hear the light in the room impacted your sleep and that bottled water wasn't available. Your fe… Show more
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewthe staff were friendly and helped were more than happy to help when i asked for adjustments to be made with my room. It was a clean and comfortable space with a lovely view of the city perfect for seeing the sky change colour during sunset.
the utensils provided for the kitchenette area were somewhat lacking, with cutting implements being small pairing knives and a large bread knife, with no decent in-between knives, making the preparation of food slightly awkward. despite this, we were able to make some delicious food for ourselves.
Dear Guest, Thank you for your kind review and for choosing to stay with us. We’re so pleased to hear that you found the room clean, comfortable, and enjoyed the beautiful sunset views of the city. It’s also wonderful to know that our team made a positive impression and were able to assist with your room adjustments — I’ll be sure to pass along your kind words. We appreciate your feedback regarding the kitchenette utensils. You're absolutely right — having the right tools makes all the difference when preparing meals, and we’ll review the current inventory to ensure a more complete selection is available for future guests. It’s great to hear you still managed to cook up something delicious, and we hope to welcome you back soon for another enjoyable stay! Warm regards,
Dear Guest, Thank you for your kind review and for choosing to stay with us. We’re so pleased to hear that you found the room clean, comfortable, and enjoyed the beautiful sunset views of the city. It’s also wonderful to know that our tea… Show more
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in August 2025
Verified reviewNothing - very disappointing
The room was not what was advertised/pictured online on the Mantra Pandanas website. Staff were very unhelpful and did not even offer a room change or upgrade.