The bathroom shower wet the whole room And water on the floor

Proximity to the city and valley.

Stayed in August 2025

The bed was absolutely filthy. A health hazard. I pulled the sheet back to see why the mattress protector kept moving under me. Firstly, they were both old and grey. They didnt hook over the mattresses. One was blood stained. One of the mattresses had a filthy old blood stain on it. We were appalled when we saw this. These issues would have been known to housekeeping. An absolute health hazard. I feel like reporting it to Public Health Authorities

Stayed in July 2025

Spacious room size

Stayed in June 2025

Well.. the staff when i checked in i was told id have complimentary parking if i signed up to the accor app..so i did it on the spot.. assuming id get all my parking for free. Come check out.. i left early as i am a nurse and had to go back to work that morning.. i had close to 20 missed calls stating i hadn’t payed for parking. When i phoned them back on my break i was insulted.. he said ‘maybe you didn’t hear properly on check in’ I heard very well there was never any mention of having to pay for parking what so ever. He demanded i pay, I refused and hung up on him.

I loved the location and the room was lovely! been a few years since i have stayed at this property and they have changed alot of the interior.. loved the big screen tele and even a tele in the bedroom!! Honestly didn’t want to leave.. i stayed 5 nights too

Stayed in June 2025

LOVED the location and the view Room was very clean, not very soundproof from outside the doors

Stayed in May 2025

The whole place is very tired and could definately do with a refresh. The entry is confusing to find and not well signed.

Staff were friendly and helpful

Stayed in April 2025

They didn't do room service and didn't set the room with 2 beds.

The elevators where very fast, room was nice and pillows where comfortable. The facilities available for the price were good.

Stayed in April 2025

Scary elevator

Nice views of the river

Stayed in March 2025

Our plane was delayed and when we arrived in the evening, nobody was on duty and there was no response to the telephone number. A young woman at the restaurant helped us and managed to let someone know. The person didn’t arrive after a good length of time. The young lady came to check on us and tried again. A receptionist arrived who told us we couldn’t have certain things which I’d telephoned about two days before and was not friendly. This was remedied the following morning by someone else.

Most of the staff were very pleasant and helpful. James in particular was great. The hotel had a good feeling.

Stayed in March 2025

Had to ask for bed to made into twin share even though this was on booking. Staff were able to make this change after arrival. No ability to actually book a carpark at motel.

Close to Riverland where my function was being held. Room was clean and plenty of street parking after hours on weekend. Had tea, coffee, milk, microwave, jug, fridge.

Stayed in March 2025

Reception desk not always manned and saw a coakroach in my room.

Convenient location.

Stayed in March 2025

Ok

meals were very good

Stayed in March 2025

Washer dryer wasn’t the best, couldn’t find staff sometimes, understandable because there was a cyclone going on at the time ! There could have been more notices as to what to do if power went down etc

Location was great for the city or the valley

Stayed in March 2025

Walls were bare, aircon vents were quite dirty, internet didn’t work on TV so couldn’t relax with our streaming services.

Nice location, close to a lot hotspots. Little kitchenette was nicely setup and clean.

Stayed in February 2025

Room smelled musty. Curtains old and sheer curtains torn. Aircon noisy. Gap under door letting in hall light. Bathroom desperately needs a refresh. Restaurant never seemed to be open.

Only 10 minute walk from Central Station. Staff were lovely. Had basic toiletries. Bed good size. Reasonable view. Large room. Lamps are a lovely red and appear new.

Stayed in January 2025

Limited guest parking; first in basis. Very small, outdated bathroom. Limited lighting with blown bulbs.

Staff were friendly

Stayed in January 2025

We booked a value package which we didn’t realise meant the room will be cleaned only every third day but even still our room wasn’t cleaned at all during our 4 day stay, even when we mentioned it to reception.

Very central location and great views!

Stayed in January 2025

Carpark, Restaurant & the washer/dryer was noisy. We were a bit itchy from Bed Bugs.

Location

Stayed in December 2024

Restaurant was shut for dinner. It was raining. The sliding door came off when try to shut it. Put $50 deposit down. Did not receive it back.

The bed was great.

Stayed in December 2024

The room is very basic in terms of fit-out and feels quite old and tired like it needs a refurbishment, everything is there that you need but certainly no wow factor. The parking is very tight, which i was made aware of prior but they aren't wrong when they said tight.

Location was ideal for where i needed to get to and from. Staff were friendly and accommodating. Romm was very clean which i appreciate and parking was available.

Stayed in December 2024

The tv reception. Shit house

The staff were great

Stayed in December 2024

The car park. Fitting a range rover in was almost impossible, it required reversing back and forth just to get through each level.

Good location. Soundproof room.

Stayed in October 2024

The room we stayed in had a really bad smell, we did try to air the room out all the time but the smell was there the entire stay.

Great location, staff were lovely.

Stayed in October 2024

tiny bath room

all ok

Stayed in October 2024