no restaurant or room service, breakfast overpriced.

great location, walking distance to Darling Harbour , very nice room

Stayed in August 2025

The location

Stayed in July 2025

It took a long time to receive the requested items. (Towel replacement, etc.) The induction cooktop's heat is weak. It's hard to grill meat, probably intentionally set that way for safety reasons.

Very good location in central. The room was quiet and nice, warm. (we were XX03 room) The room is dry, so laundry dries well :) There was no toothpaste or toothbrush. Take yours.

Stayed in August 2025

View of brick wall.

Included everything we needed. Unusual wall art.

Stayed in August 2025

Nothing

Awesome location. Very good value for price.

Stayed in August 2025

MINOR complaint - No taps in sink, kettle didn't work, bedroom TV turned on when the lounge room TV was switched on. However, for the price of the apartment per night, I believe all maintenance should be A1

The staff were welcoming and very helpful. The position of accommodation in CBD was extremely good. Close to public transport and shopping.

Stayed in August 2025

Unfortunately during our entire stay, one of two elevators was out of order. This made getting up and down our room quite time consuming, and added a level of difficulty for a large group of traveller like us.

We loved the option for dim-able lighting in the living room. It helped us a lot since we have young kids staying with us and needed to sleep early.

Stayed in July 2025

Little old could do with a makeover

Great location good size rooms

Stayed in August 2025

Shame only one elevator was working.

Great location and facilities.

Stayed in July 2025

The lift was old need service and upgrade. Hallway needs renovation and walls are thin , can hear a pin drop

Staff members were friendly and great location

Stayed in August 2025

The only negatives we had was the water pressure in the shower was a little light and there was only one working lift instead of two. This wouldn’t have been a major issue if the other lift hadn’t gone out and we had to use the stairs for 23 levels.

The hotel was located in a good central location with public transport options close by. Staff were extremely helpful and friendly at all times.

Stayed in July 2025

One lift was out of action when we checked in. Then the second lift broke down. We had to walk up the fire stairs to the 19th floor. There were many elderly people that were finding it difficult to navigate the fire stairs. It was unacceptable that one lift would be out of service but extremely dangerous that the second one would break down also.

Staff were very helpful and lovely. Breakfast was delicious and staff in the breakfast room were lovely

Stayed in July 2025

a tv so i could watch in bed ( more comfortable) No plastic jug to heat up liquids in microwave. chasing up garbage bags when changing bag- then took rubbish out to rubbish area outside of main door Chasing up tea and coffee when running out the elevator slow moving( one was broke down)

location was good, heater worked fine, suprised it had washing machine and dryer large fridge, quiet enough in room, Bed was good, tea and washing up detergent supplied, but ran out and had to go and get it from reception. Breakfast was good, enough varieties, Most staff friendly and obliging

Stayed in July 2025

The elevator sounded like it needed maintenance, and only one worked at the time. Pillows were not comfortable, though we did not spend much time in the room.

Location was great. We were able to walk to Circle Quay, Darling Harbour, the Opera House, Chinatown, and other attractions. The room was pleasant and had plenty of space for a family of three.

Stayed in July 2025

Waiting up to 10mins for the elevator

Staff were friendly, good customer service

Stayed in July 2025

I accidentally left my drivers licence and initial person we dealt with was hesitant to let us book in even after providing a photo of the licence which she requested. One Lift was out of order and took a long time to get up and down due to only one other lift. Also the other lift shuttered quite badly. Room swipe key initially wasn't working so had to get a manual key. Swipe key started working after opened and closed a couple of time so suspect a bad connection. There was a cot set up in the room and it wasn't asked for or required.

We had a top floor room which looked over the harbour which was really nice. Room was clean, tidy and spacious. Breakfast was also nice.

Stayed in July 2025

The hotel was excellent. The location is so convenient with a very easy walk to town or Darling Harbour and you are paying for a spacious apartment rather than a room with beds and a kettle. The staff were very friendly but still give you your privacy if preferred. The strong winds did make a high pitched noise against the glass one of the nights and one of the lifts was out of service but I will still definitely stay there again

Stayed in June 2025

Only 1 lift working in the property. A 20 minute wait in the morning to get out. My friend was wacked by a staff member opening a door in the communal area without so much as an apology.

Room was clean. AC was good.

Stayed in June 2025

Broken lift No milk no tea in studio Lighting In Room need some consideration!

Staff at reception need to smile a bit more ! Restaurant staff were excellent well versed with service code Please fix the lift . We used the fire exit stairs which was faster than the arrival of the lift to floor 3

Stayed in June 2025

Friendly and helpful staff; great location; very clean and modern facilities. Very good value for money.

Stayed in June 2025

Parking situation - had to park blocks away in self arranged parking due to vehicle height restrictions

Space, location, facilities

Stayed in April 2025

Breakfast was too expensive so we did not try it and they could have had more amenities and more accessibility - front door was very hard to open.

Best location - literally minutes away from Darling Harbour which is an amazing area and not too far from CBD. Was great for our little family to stay at because it was apartment style and we were able to have a crib set up in the bedroom while my husband and I relaxed in the living room. The hotel also provided us with a high chair and some other stuff free of charge which was nice :)

Stayed in May 2025

Room was spacious and clean. Location was very accessible to darling harbour and just a few mins walk to townhall/ chinatown

Stayed in June 2025

Stocked mini bar

Great location and access to parking. Short walk to Darling Harbour

Stayed in June 2025