Reviews of Foreshore Paradise Nelson Bay
Unit 8/3 Intrepid Close, 2315 Nelson Bay, Australia
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Reviewed: 24 November 2024 · Stayed in November 2024
Verified reviewReviewed: 23 November 2023 · Stayed in November 2023
Verified reviewLiked the water views, proximity to everything & close walk to the beach, clean/ tidy, spacious, clean towels & bedding, clean bathroom, extra blankets.
Dvd player didn't work, TV is on the very small size, a lot of windows were really hard to open and one couldn't be open at all (on the wall behind the TV).
Hello Silvana, Thank you for sharing how your stay was. We are glad you enjoyed the views and location. We value your feedback to improve satisfaction. We will share your remark with the appropriate team. We hope to welcome you back at another time.
Hello Silvana, Thank you for sharing how your stay was. We are glad you enjoyed the views and location. We value your feedback to improve satisfaction. We will share your remark with the appropriate team. We hope to welcome you back at an… Show more
Reviewed: 13 June 2023 · Stayed in June 2023
Verified reviewReviewed: 9 March 2023 · Stayed in March 2023
Verified reviewThe location was amazing! 30 second walk to the beach, with amazing views :)
When we first arrived the unit smelt musty and like urine in the lounge room. We had to keep the windows open as it smelt pretty bad. The unit itself felt a little outdated with decor and facilities.
We thank you for sharing your thoughts, Angela. We apologise for the inconvenience. We encourage our guests to contact us if something's not right at the property, especially if it is not cleaned to your satisfaction upon arrival for immediate action. Rest assured that your remarks will be shared with the housekeeping team for awareness and action. We hope to serve you better in the future.
We thank you for sharing your thoughts, Angela. We apologise for the inconvenience. We encourage our guests to contact us if something's not right at the property, especially if it is not cleaned to your satisfaction upon arrival for im… Show more
Reviewed: 26 January 2023 · Stayed in December 2022
Verified reviewlocation
had to track down a key for main entrance as lock had been changed and was locked outside first night
Hi, thank you for sharing your experience and we apologize for the inconvenience. Your feedback is important to us as we are always looking for ways to increase customer satisfaction. We will make sure to pass your comments along to management. We hope to have you back soon.
Hi, thank you for sharing your experience and we apologize for the inconvenience. Your feedback is important to us as we are always looking for ways to increase customer satisfaction. We will make sure to pass your comments along to managem… Show more
Reviewed: 22 November 2022 · Stayed in October 2022
Verified reviewWonderful location, nice view, plenty of sun, close to beach. Was great to go to sleep to the sound of the waves and wake up to the sounds of the birds!
Wasn't very clean - was very dusty and kid's fingermarks all over TV and mirror. Toilet seat did not fit properly!
Hi Marie, Thank you for taking the time to leave your feedback. We completely understand your disappointment with the cleanliness of the property and agree that this is not acceptable. We are glad to see that you have reported the issue during your stay and we want to assure you that we are on top of this and have already shared your review with our housekeeping team. We hope to serve you better in the future.
Hi Marie, Thank you for taking the time to leave your feedback. We completely understand your disappointment with the cleanliness of the property and agree that this is not acceptable. We are glad to see that you have reported the issue d… Show more
Reviewed: 16 October 2022 · Stayed in October 2022
Verified review