Reviews of ibis Melbourne - Glen Waverley 3 stars

Dear Helen, Thank you for taking the time to let us know your opinion of your recent stay. We're delighted you found our location convenient and appreciated our parking facilities. It's wonderful to know your room met expectations for cleanliness and comfort, and that our breakfast offerings complemented your stay with their quality and service hours. Our team takes great pride in providing friendly service, and we're thrilled this enhanced your experience. I look forward to seeing you again in the future. Kind regards, Sahan Shanthapriya , Guest Experience Manager

Dear Helen, Thank you for taking the time to let us know your opinion of your recent stay. We're delighted you found our location convenient and appreciated our parking facilities. It's wonderful to know your room met expectation… Show more

Dear Siobhan, Thank you for taking the time to share your review. We're delighted to hear you choose our hotel regularly and appreciate our consistent standards. Your recognition of our team's hospitality and the secure parking arrangements reinforces our commitment to guest comfort. We've shared your compliments about the quiet room placement with our front desk team. Regarding room particulars, we regret any discomfort experienced and confirm all guests can adjust individual climate controls to their preference. Our maintenance team routinely services these systems. Finally, we're pleased our central Glen Waverley location continues serving as a convenient base for your Melbourne explorations. The proximity to transport links and local dining remains a highlight many guests appreciate. We look forward to the pleasure of welcoming you back on future occasions. Best regards, Kelum Gintotage Hotel Manager IBIS Melbourne Glen Waverley

Dear Siobhan, Thank you for taking the time to share your review. We're delighted to hear you choose our hotel regularly and appreciate our consistent standards. Your recognition of our team's hospitality and the secure parking a… Show more

Dear Fiona Thank you for taking the time to review your recent stay at our hotel. We are sorry that we missed the mark during your stay with us. We are always looking for ways to improve, so feel free to contact us directly to discuss your experience in more detail. We hope that we may have the pleasure of welcoming you back on a future visit. Best regards, Sahan Shanthapriya , Guest Experience Manager

Dear Fiona Thank you for taking the time to review your recent stay at our hotel. We are sorry that we missed the mark during your stay with us. We are always looking for ways to improve, so feel free to contact us directly to discuss yo… Show more

Dear Guest, Thank you for your positive review. We're delighted you found our hotel to be great value and appreciated our team's assistance. Our staff takes pride in providing warm service while maintaining high standards, and it's rewarding to know this contributed to your positive stay experience. Should your travels bring you back to Melbourne, we'd be honored to host you again. We look forward to welcoming you back on your next visit. Best wishes, Sahan Shanthapriya , Guest Experience Manager

Dear Guest, Thank you for your positive review. We're delighted you found our hotel to be great value and appreciated our team's assistance. Our staff takes pride in providing warm service while maintaining high standards, and it&… Show more

Dear Chris, Thank you for this review. We are thrilled to hear you enjoyed your stay at ibis Melbourne Glen Waverley. It's wonderful our spacious accommodations and ibis Sweet Bed provided such comfort during your visit. We're particularly pleased the shower facilities met your expectations and that our soundproofing measures ensured a peaceful environment throughout your stay. We look forward to welcoming you back. Best wishes, Sahan Shanthapriya , Guest Experience Manager

Dear Chris, Thank you for this review. We are thrilled to hear you enjoyed your stay at ibis Melbourne Glen Waverley. It's wonderful our spacious accommodations and ibis Sweet Bed provided such comfort during your visit. We're pa… Show more

Dear Glenn, Thank you for this review about your recent stay. We are sorry that we missed the mark during your stay with us. We are always looking for ways to improve, so feel free to contact us directly to discuss your experience in more detail. We hope you will come and stay with us again. Best wishes, Sahan Shanthapriya , Guest Experience Manager

Dear Glenn, Thank you for this review about your recent stay. We are sorry that we missed the mark during your stay with us. We are always looking for ways to improve, so feel free to contact us directly to discuss your experience in more… Show more

Dear Ingrid, We appreciate that you took the time to review your feedback with us. We're glad to hear your positive remarks about our staff members who consistently aim to deliver quality service. However, we sincerely apologize that some aspects of your stay didn't meet expectations. Our rooms feature individually controlled air conditioning systems with extra fans available on request, and our housekeeping team would have been happy to address any curtain maintenance issues during your stay. While we don't have an onsite gym, our location near walking paths provides alternative exercise opportunities. We hope to be able to welcome you back for an improved stay. Kind regards, Kelum Gintotage Hotel Manager IBIS Melbourne Glen Waverley

Dear Ingrid, We appreciate that you took the time to review your feedback with us. We're glad to hear your positive remarks about our staff members who consistently aim to deliver quality service. However, we sincerely apologize that… Show more

Dear Guest, Thank you for sharing your experience with us. We're delighted to hear your kind words about our customer service team who strive to make every interaction memorable. However, we sincerely apologize that your experience fell short in some areas. Our daily housekeeping service includes thorough room inspections, and we encourage guests to contact our 24-hour reception for immediate assistance with any room concerns during their stay. We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards, Sahan Shanthapriya , Guest Experience Manager

Dear Guest, Thank you for sharing your experience with us. We're delighted to hear your kind words about our customer service team who strive to make every interaction memorable. However, we sincerely apologize that your experience f… Show more

Dear Marie, Thank you for reviewing your recent stay. The convenience of our location near shopping, transport and local destinations is always rewarding to hear about. Regarding disturbances, we've noted your feedback about late-night noise and will reinforce our quiet hour protocols. Our front desk team remains on hand to assist with room preferences at any time. We trust future visits will better showcase our commitment to comfortable, well-connected accommodation in Melbourne's eastern suburbs. We do hope to welcome you back in the future. All the best. Sahan Shanthapriya , Guest Experience Manager

Dear Marie, Thank you for reviewing your recent stay. The convenience of our location near shopping, transport and local destinations is always rewarding to hear about. Regarding disturbances, we've noted your feedback about late-nig… Show more

Dear Jodie, It was a pleasure to receive your kind feedback of your stay with us. We're delighted you appreciated our convenient location near Glen Waverley Station and local attractions. It's wonderful to hear our team made such a positive impression during your stay. Our staff takes pride in delivering warm service that complements our modern accommodation. We're particularly pleased you found our ibis Sweet Bed comfortable. The high-quality bedding is designed to ensure guests wake refreshed for exploring Melbourne's attractions. We look forward to welcoming you back on a future occasion. Best regards, Sahan Shanthapriya , Guest Experience Manager

Dear Jodie, It was a pleasure to receive your kind feedback of your stay with us. We're delighted you appreciated our convenient location near Glen Waverley Station and local attractions. It's wonderful to hear our team made such… Show more

Dear Marlene, Many thanks for your valuable feedback. The proximity to local amenities is something we're proud to offer all guests. We've noted your comments about room service and will use this feedback constructively. Should you return, our team will ensure you experience the welcoming hospitality we're known for. We hope to see you again in the future. Kind regards, Sahan Shanthapriya , Guest Experience Manager

Dear Marlene, Many thanks for your valuable feedback. The proximity to local amenities is something we're proud to offer all guests. We've noted your comments about room service and will use this feedback constructively. Should y… Show more